Corwin Ford of Tri Cities - Service Center

They know what they’re doing but be prepared to wait as they are really busy. If they stopped using the 3rd party delivery pick up service the rating would be much higher. The pick up service sends a text they are really busy. If they stopped using the 3rd party delivery pick up service the rating would be much higher. The pick up service sends a text asking what services you want done or added but does not communicate that to Corwin so they do not get completed. More

Always fast and efficient. Theyre able to get me a quality break down of services I need and explain the price in a very clear way. Worked with them for years, Jesse Gutierrez Theyre able to get me a quality break down of services I need and explain the price in a very clear way. Worked with them for years, Jesse Gutierrez is definitely very knowledgeable and I would say he really elevates the experience. More

Jaun is awesome, he is super at getting my recall completed. Always very courteous and helpful with any questions I have about my truck. completed. Always very courteous and helpful with any questions I have about my truck. More

Best customer service in tri cities and advisor Juan O. Always taking care of customers. Always taking care of customers. More

Good service, explainations are clear, auto back to me in a timely manner, friendly associates. a timely manner, friendly associates. More

Doug was very helpful took me to quick change and those employees were very helpful employees were very helpful More

Can’t get through to service. If you do manage to leave a message they don’t return your call. If you can actually get service it is generally good. Not timely but good If you do manage to leave a message they don’t return your call. If you can actually get service it is generally good. Not timely but good More

Lack of communication, salesman was not honest about vehicle. Would not return to this dealership!! vehicle. Would not return to this dealership!! More

Jesse was so kind and helpful to get me in for maintenance. The staff at the dealership are so professional and helpful. I will definitely refer them to my family and friends. maintenance. The staff at the dealership are so professional and helpful. I will definitely refer them to my family and friends. More

Always very thorough with check in for service. Also easy to set up appointment for maintenance. Also easy to set up appointment for maintenance. More