Corwin Ford of Tri Cities - Service Center

I appreciated how quickly I was able to get my car in. I know it was a “squeeze you in” type deal because I was told service was booked out a couple months. I’m upset that we ended up paying out of pocket I know it was a “squeeze you in” type deal because I was told service was booked out a couple months. I’m upset that we ended up paying out of pocket for service when things a brand new car with less than 20k miles and it has now needed service twice. Someone moved my seat around and didn’t put it back. The inside of my car smelled terrible when returned to me. And it looks like someone spit on my drivers door by the handle and you can see it dripped halfway down the door. Absolutely disgusting. The last time I brought my car in a service worker put a scratch on the inside of my drivers door that can not be corrected and I had only had my car for less than 6 months at that time. So I wish the service crews would be more considerate with cars when working on them. More

I'm a big fan of this dealership. I have purchased 2 vehicles from this location and my third will also be from them. I have purchased 2 vehicles from this location and my third will also be from them. More

Quick and efficient service, ready to answer all questions, and added benefit of multipoint inspection. questions, and added benefit of multipoint inspection. More

I recently had a great experience at Corwin dealership! Their valet service was outstanding—they came to my work, picked up my car, and dropped it off after servicing. Journey did an amazing job keeping me Their valet service was outstanding—they came to my work, picked up my car, and dropped it off after servicing. Journey did an amazing job keeping me updated and texting me throughout the entire process. Truly top-notch service and communication! More

Dropped my truck off and picked it up when it was done, hassle free maintenance. hassle free maintenance. More

Always good service. They keep me well informed during the service as to the vehicle status. They keep me well informed during the service as to the vehicle status. More

Friendly service, easy to work with. Most of the service writers have good attitudes and work with you. Most of the service writers have good attitudes and work with you. More

Great service from everyone that I have dealt with and I appreciate that they remind me when my appointment is and even offer to pick up and deliver my vehicle back. appreciate that they remind me when my appointment is and even offer to pick up and deliver my vehicle back. More

The advisors were great and helpful. Great service. The alignment machine was cool. Coffee was great. Great service. The alignment machine was cool. Coffee was great. More

Very timely service. Communicated with me the whole day. Service was excellent and done very fast. Very pleased Communicated with me the whole day. Service was excellent and done very fast. Very pleased More