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Doug Butler
Doug Butler at Corwin Ford of Tri-Cities

Doug Butler

Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

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4.7
174 Reviews
4.7

174 Reviews

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174 Reviews of Doug Butler

April 29, 2026

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Employee Rating

I was very pleased with the work they performed on my 24 Ford Maverick. My truck works better than ever More

by CLAYFIREROB
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Recommend Dealer
Yes
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Apr 29, 2026

Corwin Ford of Tri-Cities responded

Thank you for the five-star rating. We’re glad the service on your 2024 Ford Maverick has it running better than ever. We look forward to helping you again down the road. Niko Armijo, General Manager

April 19, 2026

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Employee Rating

These guys always take really good care of me and explain things well. And they made sure that my vehicle was done quickly and that the price matched the estimate. More

by CRAIGMDICKINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Gutierrez, Allan Cardenas, Kevin Cornejo, Noah Benavides, Demetrio Castaneda, Josue Alvarez, Journey Dewey, Tina Beaver, Doug Butler

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Apr 19, 2026

Corwin Ford of Tri-Cities responded

Thank you, Craig, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Angela Hancock, Service Manager

April 09, 2026

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Doug in service was great to work with, helped us every step of the way! Thank you Doug! More

by arturgorash
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Doug Butler

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Apr 09, 2026

Corwin Ford of Tri-Cities responded

Doug’s dedication to guiding you through each step really stands out. We’re glad he made your Lincoln service smooth and straightforward. Thank you for the 5-star review and we look forward to assisting you again. Angela Hancock, Service Manager

April 04, 2026

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Very pleasant service personnel. I inspected the work carefully after completion and it was done well. Expensive work however. More

by reidclan2
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Recommend Dealer
Yes
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Apr 05, 2026

Corwin Ford of Tri-Cities responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Angela Hancock, Service Manager

February 08, 2026

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Employee Rating

They serviced my truck competently. What I like about them is that they did not continue in service that they questioned and actually came back to discuss with me about it(Whipple relat More

by GHINDS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Beaver , Heath (manager) and John (Tech?)

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Feb 08, 2026

Corwin Ford of Tri-Cities responded

We’re glad your Ford F-150 received competent care and that our team paused to discuss the Whipple-related concerns with you. Your recognition of that attention to detail means a lot. Thanks for trusting us with your truck.

February 03, 2026

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They were kind helpful in answering my questions about the pickup. And they took good care of me More

by jerryheimgartner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Butler

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Feb 04, 2026

Corwin Ford of Tri-Cities responded

Thank you for the five-star rating. We’re glad Doug and the team could answer your questions and take great care of you during your Ford F-150 Hybrid service. We appreciate your feedback.

January 26, 2026

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I have always been happy with the great service. And will continue to go there More

by RP.STRAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Cardenas, Demetrio Castaneda

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Jan 26, 2026

Corwin Ford of Tri-Cities responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Corwin Ford of Tri-Cities. Angela Hancock, Service Manager

December 18, 2025

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Employee Rating

Great customer service people, just wish there were courtesy vehicles for the out of towners during servicing. More

by rm98823
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Dec 18, 2025

Corwin Ford of Tri-Cities responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Corwin Ford of Tri-Cities, we look forward to having you as a valued customer for many years to come! Angela Hancock, Service Manager

December 15, 2025

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Employee Rating

They could not have been more helpful and accommodating. Doug was extremely nice and treated our issue as a top priority! Very, very much appreciated! More

by Josh C
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Workmanship
Service Time
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Recommend Dealer
Yes
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Dec 15, 2025

Corwin Ford of Tri-Cities responded

Thanks for sharing about your experience with Corwin Ford of Tri-Cities. We appreciate your business and hope to see you again soon! Angela Hancock, Service Manager

December 09, 2025

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Employee Rating

Always had a productive experience here. Doug had been fantastic at getting repairs approved thru our extended warranty and fixed quickly. More

by madmacks89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Butler

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Dec 10, 2025

Corwin Ford of Tri-Cities responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Angela Hancock, Service Manager

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