Corwin Honda Colorado Springs - Service Center

Corwin is the worst dealership ever and do not care about their customers. We bought a new car and sold it back within 6 months. Rick is an untrustworthy finance department employee who only looks out for hi their customers. We bought a new car and sold it back within 6 months. Rick is an untrustworthy finance department employee who only looks out for his own interests and does not care about helping customers receive the best value for their money. Sales Manager Robert treats customers very poorly with intentions of upselling the customer. Jennifer lied on the phone and in person when taking care of me. Master Tech Jeff was incompetent and did not know how to diagnose my vehicle and returned it in unsafe condition. Corwin's technicians lied about changing parts, and damaged the vehicle during repairs. After returning for the same problem 4 times, we were confident that Corwin's technicians did not have the level of expertise to maintain the car. The car was at the service department for 5 weeks out of the 6 months we owned it, and nothing was ever fixed. I asked for an appraisal, when the car was in the service department for 2 weeks, and it was not done. We always experienced huge hassles getting things done at Corwin and there were problems each and every time. Because of Corwin's horrible employee culture, lack of internal communication, multiple mistakes, and empty promises, we sold our brand new 2025 Honda 6 months after buying. If you buy a Honda, look elsewhere. Poor Management, poor service, and poor technicians. So happy to not ever have to deal with them again. More

Updated Review (Originally Posted 4/22/25 and 5/24/25): I’m updating my previous 1-star reviews and changing my rating to 5 stars. After picking up my car today, I had the opportunity to speak w 5/24/25): I’m updating my previous 1-star reviews and changing my rating to 5 stars. After picking up my car today, I had the opportunity to speak with Shawna, the manager, who stayed after hours to personally walk me through the final service and ensure everything met my expectations. During our conversation, it became clear that there had been several miscommunications and misunderstandings that contributed to my earlier dissatisfaction. Shawna took the time to explain the situation, and I now understand there were circumstances I wasn’t aware of at the time. I truly appreciate Shawna’s professionalism, her willingness to go the extra mile, and her effort to make things right. Because of her dedication, I feel confident continuing to use Corwin Honda for my service needs—and I wouldn’t hesitate to recommend them to family and friends. More

Updated Review (Originally Posted 4/22/25 and 5/24/25): I’m updating my previous 1-star reviews and changing my rating to 5 stars. After picking up my car today, I had the opportunity to speak w 5/24/25): I’m updating my previous 1-star reviews and changing my rating to 5 stars. After picking up my car today, I had the opportunity to speak with Shawna, the manager, who stayed after hours to personally walk me through the final service and ensure everything met my expectations. During our conversation, it became clear that there had been several miscommunications and misunderstandings that contributed to my earlier dissatisfaction. Shawna took the time to explain the situation, and I now understand there were circumstances I wasn’t aware of at the time. I truly appreciate Shawna’s professionalism, her willingness to go the extra mile, and her effort to make things right. Because of her dedication, I feel confident continuing to use Corwin Honda for my service needs—and I wouldn’t hesitate to recommend them to family and friends. More

They are all very nice and seem very organized. My Service at the desk was top notch. She was completely confident in her job and loves what she seems to love her job. That’s a great feeling as a My Service at the desk was top notch. She was completely confident in her job and loves what she seems to love her job. That’s a great feeling as a customer. More

This is the third time I have been asked to reach you. I hope it is the last. Abigail in the sales office was amazing supportive and always smiling. Thank you. Charles in the service area was extremely I hope it is the last. Abigail in the sales office was amazing supportive and always smiling. Thank you. Charles in the service area was extremely helpful, knowledgeable, and supportive. More

Danny is so knowledgeable and professional. He has my best interest in mind and provides the best advice. Never doubts his recommendations. He has my best interest in mind and provides the best advice. Never doubts his recommendations. More

They were even so kind as to order a Lyft from the dealer to my house and back while my car was being serviced! to my house and back while my car was being serviced! More

Great service and professional Always available to answer our questions. Very serviceable and knowledgeable and attentive. our questions. Very serviceable and knowledgeable and attentive. More

They do a great job on my suv. They always doing well. I am glad They always doing well. I am glad More

I choose your dealership because Daniel Broughton is an excellent representative of your company, bringing about excellent work from the technical staff that work on My auto. excellent representative of your company, bringing about excellent work from the technical staff that work on My auto. More