Corwin Toyota Boulder

I was very disappointed with the check in process. I had an appointment and expected to be able to drop off the car at the appointed time. Instead I waited over ten minutes for the person assigned t I had an appointment and expected to be able to drop off the car at the appointed time. Instead I waited over ten minutes for the person assigned to check me in, while it appeared other service persons were free. Rork, the person assigned to me was very nice and apologized for the delay. I also had to wait to pick up my car because Rork was busy. Again it appeared that other Employees were free and should have been available to help. The person that brought out my car just left it running with the door open and walked away before I was even close. Anyone could have gotten in my car and driven away either on purpose or by accident since every other Prius on the road is the same color as mine. More

Michael Nickless was extremely helpful and helped make my out of state purchase; a pain free and pleasant experience. The finance manager John Hebert was able to get me a better rate than my own FCU. They out of state purchase; a pain free and pleasant experience. The finance manager John Hebert was able to get me a better rate than my own FCU. They were respectful and straight forward with the out the door pricing. Great experience, highly recommended. More

Chi was incredibly helpful during the entire process of buying our 2025 Highlander hybrid. He found the trim and color inside/outside that we had been looking for. Kept us informed of the vehicle status wh buying our 2025 Highlander hybrid. He found the trim and color inside/outside that we had been looking for. Kept us informed of the vehicle status while waiting for delivery. More

730am appt receive my car back at 545pm only to be told it was my key fob. Service rep never returned my texts or calls and told me the tracking system doesn’t work. Even better they left my engine air it was my key fob. Service rep never returned my texts or calls and told me the tracking system doesn’t work. Even better they left my engine air filter compartment open and unlatched. More

Made appointment, 2 hours before car was inspected, 2. 5 hours out the door, still didn’t push it through their car wash 5 hours out the door, still didn’t push it through their car wash More

Easy to deal with, seemed knowledgeable and didn’t I didn’t feel pressured at all didn’t feel pressured at all More

Worked with me to get my car repaired as timely as possible even though the issue was uncommon. I would love to see the dealership provide loaner cars in incidents like this so that owners are able to possible even though the issue was uncommon. I would love to see the dealership provide loaner cars in incidents like this so that owners are able to leave the car with the dealership while parts are ordered so that it doesn't have to be taken apart and put back together over and over. More

Colton took care of an issue with an expired oil change immediately. Also, the driver beforehand while we were still in the car in line checked in with us to make sure we had been helped, plus he easily to immediately. Also, the driver beforehand while we were still in the car in line checked in with us to make sure we had been helped, plus he easily took us to our location in Boulder while we waited. More

I love the car! we had an unusual situation in which we had a screw in our tire after we drove one and a half miles home from the dealership. We brought it to them a we had an unusual situation in which we had a screw in our tire after we drove one and a half miles home from the dealership. We brought it to them and they charged us $50 to fix it after I contacted the general manager, he offered to cover the costs after I emailed him the receipt. More

Great young man, persistent, not pushy. Follow up was good and clear and concise Professional Follow up was good and clear and concise Professional More