
Corwin Toyota Boulder
Boulder, CO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Thankful to keep coming back and taken good care of every time. Thank you to Yair and Cody for being such good service advisors time. Thank you to Yair and Cody for being such good service advisors More
Good people and excellent service, they help customers for a better option And they talk to you with the truth. for a better option And they talk to you with the truth. More
These car dealers do not stand behind their sales! !! We went in to get help with a used highlander they sold us three months ago. The battery suddenly died after only three months of our owning it. !! We went in to get help with a used highlander they sold us three months ago. The battery suddenly died after only three months of our owning it. We went to check on the battery quality and whether or not they had sold us a car with a new or old battery, and what their records show. Instead, they tried to 'man-splain' to my wife that the problem could be caused by cold weather, leaving the electrical system on without running the car, the potential lifespan of a battery... We addressed every one of these concerns and debunked them. But they get a big, red F for customer service. Rather than standing behind their product and even offering us a discount on a new battery, they were defensive, dismissive and aggressive. When we asked them to show us whether or not they had put in a new battery at sale, they brought out the inspection checklist that just showed that it had been checked, no more than that, avoiding and deflecting the question we had asked. Note: a new battery that we did end up buying from them comes with an 8 year warranty!!! We went in for help, not looking for handouts. But any show of empathy, an offer of a discount off the price of the battery, ANYTHING other than the disgraceful customer service we received would have made us feel valued as Corwin customers. I specifically want to call out Mark, the used car sakes manager, and his boss Greg, the GM of the whole dealership as being the worst of the worst. If the GM treats anyone that way, especially a family who bought a car from them only three months before, it says a lot about how they value their customers. And the fish stinks from the head down. Avoid this dealership, they will not value you as a customer and will not stanbd behind what they sell. More
Service is prompt, effective, and competent. Staff are knowledgable, informative, and friendly. Keeps me coming back for service and technical support. There is nothing to dislike and absolutely Staff are knowledgable, informative, and friendly. Keeps me coming back for service and technical support. There is nothing to dislike and absolutely no complaint. Wonderful place and people. Will get next vehicle here. More
Service prices were inflated by more than twice the industry standard. (serpentine belt replacement - $300, spark plug replacement - $240, front brake pad replacement - $300) I understand it is a deal industry standard. (serpentine belt replacement - $300, spark plug replacement - $240, front brake pad replacement - $300) I understand it is a dealership and the higher price is usually justified by the efficiency but my vehicle was ready prior to receiving any update. I showed up early to grab my truck and found out it was already done, my keys had been sitting with the service manager. She went to have my truck pulled around nd gave the keys to another maintenance person, 5 minutes passed and I my truck had still not been pulled around. I went to ask the other maintenance person and they had no idea what I was referring to. After 15 minutes we found out that she had given the wrong set of keys, finally after getting my keys I went to retrieve my truck. Inefficient. More
Staff was friendly and courteous as always. I didn't want to write a critical review, but you keep pestering me via email so... I was disappointed with the services recommended and the record I didn't want to write a critical review, but you keep pestering me via email so... I was disappointed with the services recommended and the record keeping for my vehicle. The mileage listed on the report was from the last time I brought my vehicle in just over 5k ago. So obviously no one looked at it. It was recommended that I replace my battery, even though I just put a new one in two weeks ago, I don't think they actual tested anything. They just showed so generic stock photo of a battery tester... They recommended that I change my automatic transmission fluid, I have a manual transmission. Again no one bothered to check. They recommended I change my cabin air filter for $78?? again another generic photo, I know because I checked it myself right after, and it was perfectly clean. They recommended that I have serviced: diffs, transfer case, transmission, brake fluid, cooling system, and steering fluid... I had all of these done by you guys less than 20k ago. Shouldn't all that be in your records? That's one of the main reasons I keep coming back to the same place for service. Anyway, not a huge deal, but I can't help but think that someone less attentive to their car maintenance would have been duped into some very expensive, and unnecessary services. I'll keep coming back, you are my local toyota shop, and the staff is nice. but I think you need to do a better job at actually looking at each individual vehicle. More
Eddy was very helpful with the issues with my car. He even helped out with something small that service had missed (my trunk was sticky and hard to open). He was also very funny and informative. He even helped out with something small that service had missed (my trunk was sticky and hard to open). He was also very funny and informative. More