Corwin Toyota Boulder - Service Center
Boulder, CO
1,024 Reviews of Corwin Toyota Boulder - Service Center
The link sent telling us the status of maintenance work doesn’t work properly. I asked to have my 12 volt “lighter” port checked and was informed later that maintenance doesn’t do that, I have to make an a doesn’t work properly. I asked to have my 12 volt “lighter” port checked and was informed later that maintenance doesn’t do that, I have to make an appointment. But the confusing paperwork I received at the end says it was checked and I was charged for it so I assume the port works? I had tired rotated, oil changed, cabin filter replaced, air filter replaced, fuel system cleaner added, A/C and evaporative core cleaning service done, and a multi point inspection and all this was done in only 30 minutes, which makes me think it was done too quickly. I’ll be driving from Boulder to Denver Stevinson West (where I bought my truck new) for service from now on. Also, I want to buy a 2025 Tacoma next year and sent a request from the Corwin website asking about how to do this and I never heard back. I’ll go through Stevinson West for that too. Thanks. More
In my most recent experience the service employee was great, but the manager, John, was rude. At points he was ignoring me to print out highlighted pieces of the owners manual instead of talking to me di great, but the manager, John, was rude. At points he was ignoring me to print out highlighted pieces of the owners manual instead of talking to me directly. It felt very condescending. I think once he knew I was thinking of making a complaint to Toyota, he became a little kinder and offered me a discount for the services. Additionally, he never emailed me back. Overall I’ve had a bad experience at this dealership. I also was looking at buying my car here, but based on the crappy service I received, I ended up driving to another dealership to buy a brand new car. They were not hospitable and didn’t treat me as a valued customer. There was no follow up, and no real push to try and get the car I wanted. They lost my business. I live in Boulder but will be driving out of town to get my car serviced at a dealership with better employees. More
Frequently makes mistakes (lost wheel cap, stained seat with oil, left extra retaining ring in brake). Yet, charges 25% more in labor than any other dealer. Recently had to spend $700 to replace an axle se with oil, left extra retaining ring in brake). Yet, charges 25% more in labor than any other dealer. Recently had to spend $700 to replace an axle seal they perturbed while doing a $1000 job 2 weeks before. Only offered a 10% discount on the repair. More
Took 1 hour more than “estimated” when appointment was made. Couldn’t believe how many employees were either standing or walking around! Not the sales staff wanting for a walk-in or appointment, but the c made. Couldn’t believe how many employees were either standing or walking around! Not the sales staff wanting for a walk-in or appointment, but the check in attendants, service technicians, service writers & staff. I had 3+ hours to observe and took pictures! More
My rating went up because they were willing to check the leak without a charge after I asked them to do an alignment and rotate the tires. I did not give them a five because I had to wait over an hour for a leak without a charge after I asked them to do an alignment and rotate the tires. I did not give them a five because I had to wait over an hour for a ride in their shuttle. I would rate the service guy a five because he meet you my car got washed More
Awful service, had to come back fo resetting my screen, because it showed I need to change oil after 13 days, they forgot. They also forgot to close the place where my cabin filter is. because it showed I need to change oil after 13 days, they forgot. They also forgot to close the place where my cabin filter is. More
I made an appointment, they were waiting in a clean environment and took care of everything promptly and efficiently. A quick walk to Parkway Diner and back timed out perfectly. Nice work! environment and took care of everything promptly and efficiently. A quick walk to Parkway Diner and back timed out perfectly. Nice work! More