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Corwin Toyota Boulder - Service Center

Boulder, CO

4.0
1,031 Reviews

1,031 Reviews of Corwin Toyota Boulder - Service Center

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April 10, 2025

I had overall excellent service for the recall work. Helpful, friendly, good timing overall.p More

by Boulder Remodeling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Grott
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jair
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Apr 16, 2025 -

Corwin Toyota Boulder responded

Hi there, Thank you for the great feedback! We’re so happy to hear that you had an excellent experience with the recall service. Our team works hard to provide helpful, friendly service in a timely manner, and we’re glad we were able to meet your expectations. We appreciate your trust in us and look forward to seeing you again soon! — The Corwin Toyota Boulder Team

April 10, 2025

I was kept informed throughout the process, it was completed in a timely manner and Omar answered all of my questions. More

by SMARTINEZ25
Recommend Dealer
Yes
Employees Worked With
Omar
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Apr 16, 2025 -

Corwin Toyota Boulder responded

Hi there, Thank you for your wonderful feedback! We’re so glad to hear that you had a smooth experience and that Omar was able to keep you informed and address all of your questions. We truly appreciate your trust in us and look forward to serving you again in the future! — The Corwin Toyota Boulder Team

April 09, 2025

Great service, they do what they say they will do for the price quoted! They are friendly and very helpful! More

by MOVIE720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Goldie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

Corwin Toyota Boulder responded

Hi there, Thank you so much for the kind words! We’re thrilled to hear you had a great experience and that our team delivered on their promises. Being helpful, friendly, and transparent is what we strive for every day at Corwin Toyota Boulder. We appreciate your support and hope to see you again down the road! — The Corwin Toyota Boulder Team

April 06, 2025

See response above for details and legitimate concerns regarding rushed service experienced by their customers More

by ROGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Grott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hebert
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Apr 14, 2025 -

Corwin Toyota Boulder responded

Thank you for your feedback Roger, if there's anything we can do to help please call 303-996-1646

April 06, 2025

In time. Good communication. Nice agent. Comfortable waiting room. Good text messages On time. On time. More

by Debralayne11
Recommend Dealer
Yes
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Apr 14, 2025 -

Corwin Toyota Boulder responded

Thanks so much for your review! We're glad to hear everything went smoothly—from our communication to the comfort of the waiting area. It’s great to know the text updates were helpful too. We appreciate your visit and hope to see you again soon!

April 04, 2025

Aydan was very helpful and knowledgeable about what services I was there for. He is a great representative for your company. More

by LOUISEAKURT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 14, 2025 -

Corwin Toyota Boulder responded

Thank you so much for the kind words about Aydan! We're lucky to have him on our team, and we're thrilled to hear he provided you with such helpful and knowledgeable service. We'll be sure to pass along your compliments—he’ll really appreciate it. We look forward to serving you again soon!

April 02, 2025

Regular service was outstanding. However, I ordered ahead of time an OEM Dash Cam to be installed; I provided VIN to ensure the associated wire harness would be correct. After a long More

by M. Wasson
Recommend Dealer
Yes
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Apr 10, 2025 -

Corwin Toyota Boulder responded

Hi there, Thank you for taking the time to leave a detailed review. While we’re glad to hear the regular service met your expectations, we sincerely apologize for the delay and lack of communication around your dash cam installation. You’re absolutely right—clear updates and accurate timelines are essential, and we regret that we fell short in this instance. Your feedback is valuable and will be shared with our team so we can improve our communication and coordination going forward. If there’s anything we can do to help make this right, please don’t hesitate to reach out. —The Corwin Toyota Boulder Team

March 31, 2025

Great that the lease we got includes service like our first oil change at no cost. Everyone from check in to check out were friendly and helpful More

by TWASHWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service check in girl
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Apr 03, 2025 -

Corwin Toyota Boulder responded

Thank you for your wonderful feedback! We're so glad to hear that you’re happy with your lease and the added benefit of a complimentary oil change. It's great to know that everyone from check-in to check-out made your experience friendly and helpful. We truly appreciate your kind words and look forward to assisting you again in the future!

March 29, 2025

Scheduled for brakes. Service department spent first few hours looking for other issues. Diagnostics not possible. After 3+ hours they finally started working on the brake More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
AJ
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Apr 03, 2025 -

Corwin Toyota Boulder responded

Thank you for sharing your experience, Mark, and we sincerely apologize for the delays and frustrations you’ve encountered. This is certainly not the level of service we strive to provide, and we deeply regret the inconvenience you've faced. We understand your concerns, especially with the time spent and the issue with your key fob. Please know that we are taking your feedback seriously, and we will address the concerns with our service department to ensure this doesn’t happen again. We’re also sorry that our service manager has not yet reached out, and we will make sure someone contacts you promptly to discuss your experience and resolve the situation as quickly as possible. We value your business and are committed to making this right. Thank you for your patience.

Apr 30, 2025 -

Mark responded

Nobody has contacted me

March 27, 2025

Some of the best customer service I’ve experienced at a dealership. This starts on the Sales Floor, Service Dept and Parts. I live in Aurora and I literally drive out of my way to come to this location. More

by mledet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaia Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Corwin Toyota Boulder responded

Thank you so much for your kind words! We're thrilled to hear that you've had such a great experience with us across all departments. It means a lot that you choose to drive out of your way to visit our location. We truly appreciate your continued trust and look forward to serving you for many more visits to come!

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