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Corwin Toyota Boulder - Service Center

Boulder, CO

4.1
1,011 Reviews

1,011 Reviews of Corwin Toyota Boulder - Service Center

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March 13, 2025

Staff was wonderful! Probably scheduled to many appointments for the amount of time. Simple oil change was 2 hours. Long wait time in your waiting area for seniors. More

by DVSNORTHSTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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Mar 18, 2025 -

Corwin Toyota Boulder responded

Thank you for taking the time to leave a review! We truly appreciate your kind words about our staff, and we’re glad to hear that they made a positive impression. We do apologize for the extended wait time during your visit. We strive to provide the best service possible, and it seems we missed the mark on timing for your oil change. We’ll take your feedback to heart and work on better managing appointment schedules to improve efficiency. We also appreciate your note about the waiting area and will look into ways to make it more comfortable for everyone, especially our senior guests. We hope to have the opportunity to serve you again in the future!

March 12, 2025

Very efficient, courteous, respectful, clean , nice waiting area, not pressuring, 15 words is too much More

by jims7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name
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Mar 14, 2025 -

Corwin Toyota Boulder responded

Hi Jim, Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. We strive to provide efficient, courteous service and a comfortable environment for our customers, so it’s great to know that you felt that during your visit. We truly appreciate your feedback and look forward to serving you again in the future! Thanks again!

March 11, 2025

The three times I have needed rides from the dealership have been awful. This last time I waited 3 hours after being told my car was ready. I was at Baseline and Foothills. Both elderly drivers were s More

by A0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 14, 2025 -

Corwin Toyota Boulder responded

Hi there, Thank you for taking the time to share your experience, and I’m truly sorry to hear about the issues you've had with our ride service. Your safety and time are incredibly important to us, and it’s clear that we fell short in both areas. We sincerely apologize for the delays and the driving experience you described – that’s certainly not the standard we aim to uphold. We truly value your feedback and will look into this to ensure we can improve the quality of our ride service. If you'd like, please reach out directly so we can discuss this further and make it right for you. Thank you again for bringing this to our attention. We hope to have the opportunity to serve you better in the future.

March 11, 2025

I think my car was dirty or after I got it back from Service then when I brought it in More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lars Atkinson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobody in service departments listed the blonde haired girl Desk was on the far side of the tarmac
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Mar 14, 2025 -

Corwin Toyota Boulder responded

Hi there, Thank you for bringing this to our attention, and we apologize for the condition your car was in when you received it after service. We strive to ensure that every vehicle is returned in great condition, and we certainly understand how disappointing it can be to receive it back less than perfect. Please feel free to reach out, and we’d be happy to make it right for you. Thank you again for your feedback, and we hope to improve your next experience with us!

March 11, 2025

Rork was very helpful and efficient. Overall great experience and such a pleasure to work with. More

by MYDB78KXRZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Trejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Corwin Toyota Boulder responded

Thank you so much for the kind words! We're thrilled to hear that Rork was able to assist you in such a helpful and efficient manner. It's great to know you had a positive experience overall. We truly appreciate your feedback and look forward to working with you again in the future!

March 10, 2025

Great service time and staff! I also love the way they send recommended services to your device to confirm/deny. Very seamless experince. More

by izzygaggero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aydan - 5 stars
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Mar 14, 2025 -

Corwin Toyota Boulder responded

Hi Izzy, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service time and staff. We’re glad you found the recommended services feature helpful and seamless. Your feedback means a lot to us, and we can't wait to serve you again soon! Thanks again!

March 08, 2025

Had an appt for an oil change. Took 1 hour and 45 minutes to complete. Charge was 50% more than quoted. Agent was nice and corrected, but only when I pointed out. Usual effort to u More

by FRED76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elias in Service
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Mar 11, 2025 -

Corwin Toyota Boulder responded

Hi Fred, Thank you for sharing your feedback. I’m sorry to hear about the delay and the price discrepancy. We aim for transparency and efficiency, and it’s clear we fell short this time. I’m glad the agent was able to address the issue, but we understand your frustration. We’ll take your comments to heart as we continue to improve our service. As a reminder, these are recommendations, and we always want to ensure you're fully informed before making any decisions. Thanks again for bringing this to our attention!

March 06, 2025

I had a very professional experience and my service was fast. I would recommend to others. More

by DAVIDKOR97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landin Short
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Corwin Toyota Boulder responded

Thank you, David! We're glad to hear you had a professional and fast experience with us. Your recommendation means a lot, and we look forward to serving you and others in the future!

March 06, 2025

I come here for Rork M. He is respectful and thorough. He is a gentleman More

by MY2BEAGLETS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rork M
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Mar 07, 2025 -

Corwin Toyota Boulder responded

Thank you for your kind words! We're so glad to hear that Rork continues to provide you with excellent service. We truly appreciate your trust and look forward to serving you again soon!

March 05, 2025

Professional & timely service. We live in Broomfield but will come to Boulder for future servicing. More

by dhughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ was great
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Mar 07, 2025 -

Corwin Toyota Boulder responded

Thank you so much for your kind words! We're thrilled to hear you had a positive experience with our service. We look forward to serving you in the future, whether in Boulder or beyond. Don't hesitate to reach out whenever you need assistance!

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