Corwin Toyota Colorado Springs - Service Center
Colorado Springs, CO
1,724 Reviews of Corwin Toyota Colorado Springs - Service Center
Kodee is an incredible professional. He is prompt, courteous and is an excellent communicator. Thanks for your hard work and assistance! courteous and is an excellent communicator. Thanks for your hard work and assistance! More
I was in this morning to drop my vehicle off to have key cut and the fob programmed. Based on experiences with the other dealers I visit for service, I was surprised when Richard asked me to stay and he wou cut and the fob programmed. Based on experiences with the other dealers I visit for service, I was surprised when Richard asked me to stay and he would get it done while I waited. I even had to tell my ride to go on with out me. He did exactly what he said he would do, and I was on my way in less than an hour. This is my first Toyota and although I like the car, I am most happy about the service. Thank you ! More
I took my 2010 Prius in to have the 90,000 services performed on Fri. 10/2. I specifically stated that I had just done an oil change and tire rotation so I didn't need those things done. When I got hom performed on Fri. 10/2. I specifically stated that I had just done an oil change and tire rotation so I didn't need those things done. When I got home I noticed that the tires and been rotated during my service. Now I have to get the tires rotated back to the location before I had the service work done. If I hadn't noticed it this could have been a real problem. I just spent $1000 with your organization, things like this should not be overlooked. Also, the Tech (name?) states that all four wheels were bent. I've been a driver and car enthusiast for 45 years and never had all four wheels bent on any car I've owned. I have an appointment with Discount Tire to verify this diagnosis. More
Great experience with Jana Lillie our Sales Person as well as Joelle Williams the Finance Manager. Also interacted with Justin Lombardi the General Manager. All three where very professional and went out well as Joelle Williams the Finance Manager. Also interacted with Justin Lombardi the General Manager. All three where very professional and went out of there way to make our car buying experience a good one. More
If I could rate my experience a zero I would. I bought this truck from the Larry H. Miller Ford agency in Lakewood, Colorado. While my initial purchasing experience was satisfactory, I purchased a lifeti this truck from the Larry H. Miller Ford agency in Lakewood, Colorado. While my initial purchasing experience was satisfactory, I purchased a lifetime powertrain warranty. I went to utilize the warranty last year during the middle of COVID (June 2020), and it took them over 4 weeks to repair my truck. I found this to be very disheartening as they were just trying to ship it to and from dealerships to save themselves money at the expense of my time. Ultimately, this affected me getting my car back and using it. It wasn't until 1 week from getting my truck back that they offered a rental car for me "troubles." Fast forward to June 2021. I drove an additional 10-15,000 miles on the car and my check engine light came back on. I took it in, they sent it to 3 different dealerships, went back and forth with the warranty, kept my truck for over another month. When they finally told me what was wrong with it, they said it was a known spark plug issue and not covered by the warranty. I am not upset that it wasn't covered, but they over a month to determine it was a known Ford issue. This is the second time in a calendar year. Again, no offer of a rental car. At the end of the day, Larry H. Miller Group has no value for my time or my vehicle. When I picked up the car, it still had the check engine light. I wouldn't send my worst enemy to this dealership to buy a vehicle. To top it off, my intention was to sell my vehicle before I had the issue. Because they have kept my vehicle for a "known vehicle issue" for over a month, my vehicle has depreciated $1,000 for the KBB Instant Cash Offer. This dealership is despicable. More
today's appointment was with another advisor but I have learn my lesson. Iwill not work with another service advisor other than Shawna. She was not even my advisor today and was super helpful! learn my lesson. Iwill not work with another service advisor other than Shawna. She was not even my advisor today and was super helpful! More
Shawna is an incredible service professional. The first time I went to service my Highlander, the person I had an appointment with was not available. Shawna was quick to ask me what I am in for and took it time I went to service my Highlander, the person I had an appointment with was not available. Shawna was quick to ask me what I am in for and took it from there. It was the best experience ever in any service department. Ever since, I contact her for service or car issues and she is prompt in getting me an appointment. I appreciate her kindness , honesty and professionalism. More
Great service! Took my vehicle in for recall service. Friendly, professional service department. We appreciated the text updates on the progress of our vehicle. We highly recommend!!!! Friendly, professional service department. We appreciated the text updates on the progress of our vehicle. We highly recommend!!!! More
Paul Reed has been a “go to” service advisor for us for over 25 years. Very helpful, knowledgeable, and friendly. He’s the best. A pleasure to work with. over 25 years. Very helpful, knowledgeable, and friendly. He’s the best. A pleasure to work with. More
Code did a great job. He listened to me and saw to it that I received the service which I desired. He was pleasant to work with. that I received the service which I desired. He was pleasant to work with. More