Warren Weimer

DO NOT BUY A USED CAR FROM CORWIN TOYOTA OF COLORADO SPRINGS I bought a used 2017 Sienna for $18,000 on December 16, 2025, including the installation of brand-new tires prior to alignment. Within just SPRINGS I bought a used 2017 Sienna for $18,000 on December 16, 2025, including the installation of brand-new tires prior to alignment. Within just 3 months, approximately 2,000 miles later I had to tow it for $700 to the dealership on March 17, 2026. Upon two separate inspections, I received an estimate for $18,000 in necessary repairs. The now reported issues: transmission failure (bearing failure), a destroyed transfer case, engine timing cover leaking, blown and leaking rear shocks, cylinder 4 misfire, requiring a tune-up, and a rear differential drain plug left halfway out. Multiple maintenance concerns were identified that clearly predated our purchase. NONE of these significant issues were disclosed on the used car inspection report before the time of sale. Based on the pictures given, it is evident that these problems existed prior to our purchase. This vehicle should not have been sold as “in good condition” and instead should have been sent to auction. It is unfathomable that a technician(s) had been under the car at least three times before we bought it and none of this was reported. Furthermore, shortly after buying the car, on February 19, 2026 purchased a second key fob to be programmed. During that visit, a 21-point inspection was conducted, and again, no issues or recommendations were noted beyond a routine driveline service email. We have called the Corwin corporate office twice and spoke with Mary Hjermstad who has emailed Curtis Hensley, General Manager, to contact us. It has now been two weeks, and no one has reached out. Warren Weimer, the service director, was willing to give us the driveline service. The used car manager is taking ZERO responsibility saying we bought it “as is”. Also stated willing to work with us on a trade per our service writer but at an EXTREME financial loss. My husband worked at that location for 4 years as a used car technician when it was Larry H. Miller Toyota and has been a professional automotive technician for 20+ years. This is our first experience with Corwin and I tell you a very egregious experience. The condition of this vehicle at the time of sale is unacceptable and should have been clearly identified. They show absolutely no care about their customers whatsoever. The lack of accountability and communication has only compounded the issue. We urge Corwin Toyota of Colorado Springs to review this situation seriously and work toward a fair and reasonable resolution. Wish I had the option to give Negative stars to everyone I gave 1 star to. Sad. But, want their names involved. More

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Worst service experience ever on my Tundra. Changing fluids took 8 hours. Took my car in at 10:15 a.m. and got it back at 6:30 p.m. I did agree to end of day return, but 6:30 is way past Changing fluids took 8 hours. Took my car in at 10:15 a.m. and got it back at 6:30 p.m. I did agree to end of day return, but 6:30 is way past end of day. I was also advised possible brake replacements at 6:15 p.m. Poor to no communication on progress. When I raised issue to Service Director, he left me a vmail but has not returned 4 subsequent calls. I had purchased the 3 oil change service, cancelled it after this fiasco as I will find other more reputable repair businesses. 3 additional services were recommended for my vehicle, why add them if your staff is already too busy? More

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Great Service, prompt greeting on the service drive, work on the vehicle completed in the time promised. Great communication on status of repairs. on the vehicle completed in the time promised. Great communication on status of repairs. More

by JNELSON630 Verified Customer Verified Customer

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Concise and to the point, gave their best price and completed the sale in a timely manner. completed the sale in a timely manner. More

by YODY826 Verified Customer Verified Customer

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Nicholas Clifford and Warren Wiemer in Service was especially helpfull with my issue with the Multimedia screeen. especially helpfull with my issue with the Multimedia screeen. More

by JOEWAY Verified Customer Verified Customer

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Another positive experience! Super friendly staff! Always delivers on all promises! They treat you like family! Super friendly staff! Always delivers on all promises! They treat you like family! More

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He explained everything for the finance papers and helped me understand what the benefits are for each warranty and gave me time to think anf come back before making a decision to get the warranty. I am so h me understand what the benefits are for each warranty and gave me time to think anf come back before making a decision to get the warranty. I am so happy with my entire experience. More

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Great service overall. Staff is easy to work with. Manager and director of service are actively involved if issues arise. Staff is easy to work with. Manager and director of service are actively involved if issues arise. More

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Corwin Toyota - COS ""You gotta READ this one to the end"" What an 🏆EXCELLENT 🏆customer service oriented team in the SERVICE DEPT. Service Manager/ Warren Weimer Master Mech the end"" What an 🏆EXCELLENT 🏆customer service oriented team in the SERVICE DEPT. Service Manager/ Warren Weimer Master Mechanic/ Joseph Service.Advisor/Adam I had an ongoing mechanical problem which of.course always sucks. I received the most outstanding.... "over and above" Customer Service from Warren, Joseph, and Adam. Adam connected me with all.the help that was needed and updated me along the way. Warren took control to oversee the details, repairs and the completed work. He assured me that my car would be repaired properly. He advised that he would personally oversee the repairs throughout the process. He said he would test drive my car personally as well. JOSEPH MASTER MECHANIC who is also a MASTER of CUSTOMER CARE personalized time with me to identify the mechanical problems and and then completed the repairs. He is meticulous. He rode along with me on the test drives upon completion. He got in and out of my car and even under it as we pulled over many times while listening carefully. He knew that I was extremely worried about a long upcoming trip for any possible breakdowns. THEN.....GET THIS...He pulled out a pen and paper . He wrote down his OWN ph # and handed it to me. He said call ☎️ me if anything happens on your trip. WOW!!! WAIT. WHAT?? What just happened?? Yep. You read that right. He sure did. I'll never forget it. Of course this is not required of any employee. He spent a long time talking with me about the repairs and said he felt confident that my car was fixed. My car did run great on my 34 day trip. I never needed the ph#. Joseph....I don't think anyone can ever top that !!! Thank you so very much. You are a gem 💎 You are ALL truly appreciated. Thank you. 5 year customer Candace Barnes More

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The whole team is wonderful! Knowledgeable and the process was painless. Will buy another car from Corwin! Knowledgeable and the process was painless. Will buy another car from Corwin! More

by Shannon Verified Customer Verified Customer

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