Corwin Toyota Colorado Springs - Service Center

Very professional and friendly. From the sales lady to the finance guy, the experience was very nice. They answered all our questions with patience. From the sales lady to the finance guy, the experience was very nice. They answered all our questions with patience. More

There is only one Service Manager name you need to know at Corwin Toyota, and that is Shawna Freeman!! From start to finish with Service to everything else Toyota related Shawna will take care of you. Shaw at Corwin Toyota, and that is Shawna Freeman!! From start to finish with Service to everything else Toyota related Shawna will take care of you. Shawna doesn't falter, she gets the work done professionally and with a smile. I have a modified Tacoma, its used for my business and fun in the mountains. I wouldn't trust my rig with anyone else but Shawna. Do yourself a favor and allow her to be your Corwin Service rep, you won't regret it! More

I have been using Corwin since they were Liberty Toyota, and I previously had been using a different advisor but then I started using Shawna Freeman, and man, if it weren't for her, I'm not sure that I woul and I previously had been using a different advisor but then I started using Shawna Freeman, and man, if it weren't for her, I'm not sure that I would go there anymore. Her friendly nature, attention to detail, and just overall fun nature is a welcoming change to the normal dealership atmosphere and attitude that most people deal with. If you want a great experience, go see Shawna Freeman, she will look out for you and the best interests of your vehicle. If she ever leaves, likely will find another dealership or shop to go to. She is the best! More

Taylor is excellent. Very organized. Always on time when they finish the oil change. The vehicle is clean, and ready to go!!! Very organized. Always on time when they finish the oil change. The vehicle is clean, and ready to go!!! More

Not worth the hassle or grief, when I confronted service agent that car wasn't even in service bay I was given a bull crap answer about work that wasn't even done and then told my cost was $82, two hours la agent that car wasn't even in service bay I was given a bull crap answer about work that wasn't even done and then told my cost was $82, two hours later: $240, then another 3 hours it was $560. Then when car wasn't ready at rescheduled time, I was told service would take another day. Next day, the actual brake inspection I asked for was finally completed and the cost was now almost $800. (No argument with price, it was actually less than what I expected before I brought the car in) Most of these were verbally communicated quotes and not presented professionally in writing. What a load of crap! Brought the car in on Tuesday for a 9am completion on Wed so I could get car to Houston by 6pm Thursday. By 6:30 Thursday I had all work stopped on car, paid my $500 and got out of there as fast as I could, thoroughly committed to never use this place again, even though I love Toyotas and have used this dealership since 2015. When I asked to speak to a manager, he started arguing with me about the price, which was not my complaint. I can appreciate him defending his employee, I would do the same for mine, but he should have listened to the nature of my complaint before he started in on price. Frustrated enough to take the time to write this review and will continue to find whatever satisfaction I can letting people know about my terrible experience. No, it was not worth the hassle or the grief and I am committed to being vocal about it More

Everyone is very nice and the lobby is very clean, and nothing beats a coffee and soda machine lol nothing beats a coffee and soda machine lol More

I asked for trailor hitch to be installed and it was only partial. No electrical for lights brake etc. and that was Not told to me at all. This should come as a package not separate! Ridiculous. The paper wo partial. No electrical for lights brake etc. and that was Not told to me at all. This should come as a package not separate! Ridiculous. The paper work was scattered then somehow something went wrong and more signature required. Bad way to do business. This should have been altogether. There are other things but it will take more writing. I really think you should compensate me for putting me through stress. More

Keep up the great work. Always easy to work with Corwin Toyota and hassle free. Always easy to work with Corwin Toyota and hassle free. More

Oil spills left under the hood after oil change. Car wash was broken so no car wash. I have the Toyota care and maintenance packet but was told air and cabin filters were not covered. Lift rides wer Car wash was broken so no car wash. I have the Toyota care and maintenance packet but was told air and cabin filters were not covered. Lift rides were scheduled free of charge and promptly. Busy place so scheduling innadvance is best. More

Everyone was so friendly and they had great fast service! I was amazed by how quickly my car was ready. I was amazed by how quickly my car was ready. More