Corwin Toyota of Bellevue

We had okay service, besides attempted to be ripped off with a terrible interest rate and price on an extended warranty. The real problems came when we decided to cancel the extended warranty, the scare ta with a terrible interest rate and price on an extended warranty. The real problems came when we decided to cancel the extended warranty, the scare tactics were unethical as well as getting anything done to cancel was ridiculous. My husband cancelled and let Robert know and somehow it took a week for him to get a piece of paper to another coworker so that our cancellation would be processed in 30 days like he originally said. After 5 weeks had passed, no one in finance returned a call for over 24 hours, we got transferred to the “general manager” who didn’t answer and couldn’t leave a voicemail for, my husband had to physically drive to the location to accomplish anything. Robert finally called 2 days later and left a voicemail to “ease our concerns” that did no such thing. Never would work with corwin again and happily refinancing to make sure they don’t get another penny, and happily notifying every person I know to not use corwin. I’ll happily take my 2 years worth of oil changes to any other dealership than this one. More

Meagan was absolutely amazing! Very professional and excellent follow up and insured every detail was not missed. Very professional and excellent follow up and insured every detail was not missed. More

STAY AWAY FROM CORWIN. THERES OTHER TOYOTA OPTIONS IN OMAHA. Bought a pro and paid msrp at 75k. When inspecting the vehicle for defects nothing was found. It was spotless. THERES OTHER TOYOTA OPTIONS IN OMAHA. Bought a pro and paid msrp at 75k. When inspecting the vehicle for defects nothing was found. It was spotless. The dealer detailed it before I brought it home and two decent size scratches appeared. It was agreed that they would be fixed. Corwin sent it to be taken care of and when I got it back it looked good. Brought my truck to the wash and the scratches showed back up. Corwin took the cheapest route and tried to hide the scratches instead of fixing them. Called back and they said they can’t do anything about it. I’ve had to open a claim with Toyota. I don’t want to wright a book but it’s been one issue after another when dealing with Corwin. After they got my money the managers where extremely rude when trying to get what I PAID FOR. It’s known that a lot of dealers are full of fake salesmen but Corwin is the worst I’ve dealt with. TRUST ME and check out Baxter and village point first. More

I would like to rate Dylan 5/5 who was a good salesperson who had done a great job but had a tough time with Francis and Kevin. I bought a RAV 4 2024 Limited which was there as a stock. It was a salesperson who had done a great job but had a tough time with Francis and Kevin. I bought a RAV 4 2024 Limited which was there as a stock. It was a good time spent with Dylan as a good sales representative but had a super frustrating Francis =Borts supervisor who doesn't know how to behave with a customer waiting for his time. He should be trained well in dealing with the customer. I would rate Francis as 1/5. I had a tough time getting student credit $500 during financing with Toyota, which was ultimately resolved by spending 1 day. Kevin was good on the first day of purchasing the vehicle but was rude when I declined the additional protective plan saying I didn't need it because I had a tough time getting $500 student credit and spent a day calling 5 different places with no straightforward solution. More

Jarod was very efficient and understood my need thoroughly. He did not hesitate in answering any of my questions. thoroughly. He did not hesitate in answering any of my questions. More

Bill B made it really comfortable to buy my used Toyota. He's a really great person and Corwin was very accommodating in service and finance! He's a really great person and Corwin was very accommodating in service and finance! More

Polite, professional, fair. Would buy a vehicle from Nigel and this dealership . Easy to work with Would buy a vehicle from Nigel and this dealership . Easy to work with More

We drove to Bellevue (3 hr round trip) specifically to purchase a Toyota Tundra 1794 Edition, arriving at 5 pm. The sales person we had communicated by text with was there and fairly good at her job and b purchase a Toyota Tundra 1794 Edition, arriving at 5 pm. The sales person we had communicated by text with was there and fairly good at her job and by 5:30 we had agreed on terms for the trade/purchase and were told it would take about an hour to get through financing. After being told many times that we were "next in line" it took three hours before the finance person came to tell us to 'follow him'. Then he led us 'slowly' to his office, he opened the door to his office and said 'wait here', to which we were wondering WHY more WAITING? We asked him where he was going, and he snapped back that he had to get our title and then came back to his office a couple minutes later to be huffy and gruff with us. By the time we left his office he had been rude and berating to us repeatedly. I would never want to even talk with him in any setting and would certainly never want to work with him with regard to financing. By the way... I was able to get financing with my phone using a credit card app in about 5 minutes after leaving the dealership, there is no way this needed to take three hours to secure. Had we known this was going to be such a glitch we would have gotten financing elsewhere before heading to Corwin. Then, we were told they couldn't get our plates off the trade in since the service department was no longer at work. That's fine, they would mail/fedex them to us the next day when they went over the trade in before it was placed for sale. A week later I could see our trade in listed in their used cars, however we were not sent our plates. Later found out from our sales person that due to a misunderstanding they threw away one of our plates but she still had one to return to us. WHY WOULD A SERVICE DEPT THROW AWAY A PLATE WITH VALID TAGS?? Those might have been needed to place on a new vehicle. That was just stupid. We will never do business with them again and will sway others away as well. More

We brought a vehicle from this company and still haven’t received the title for it. Paid for the vehicle in full. They can’t tell us where or when we will receive the title! When I asked for my money back t received the title for it. Paid for the vehicle in full. They can’t tell us where or when we will receive the title! When I asked for my money back they said that’s not an option! More

PART ONE! I inquired about a 2014 Tahoe. The ad said to ask for Cody Kietzman, which I did. His slight interest in my inquiry, should have been my first clu I inquired about a 2014 Tahoe. The ad said to ask for Cody Kietzman, which I did. His slight interest in my inquiry, should have been my first clue. I went to the dealership to look at the vehicle on Friday Jan 26, 2024. I should have went with my gut and taken the vehicle to my mechanic but my mechanic is in Fremont, and Cody comes across as a very, trustworthy, honest, caring man. He assured me that nothing is put up for sale that has any major problems or is unsafe in any way. If so it would be sent straight to auction as they don’t want any unhappy customers or bad reviews with social media being what it is. I wished I would have checked their own website for negative reviews because it’s full of them! I was naïve, trusted this fast talking, ex-Marine and put down a deposit. The vehicle definitely needed cleaned, inside and out which I thought they would’ve done before putting it on the lot? The tires needed aired up as the light was on and as I was test driving it, wires fell down from underneath the steering wheel. I was assured the vehicle would be cleaned, the tires would be checked and the wires would be checked and secured. I returned the next day, Saturday January 27, 2024 with a cashiers check to purchase the vehicle. The vehicle was washed which I then noticed quite a few scratches but I let it go hoping I could get touchup paint and buff them out. A lot of the questions I asked my salesman he did not know the answer to. I thought well he sells Toyotas, not Chevys. For example, does this vehicle have a warning when cars are in your Blindspot? He said he didn’t know nor did he find out for me, and the vehicle did not come with a book. We walked around the vehicle, and I asked him to show me how to put the third row of seats up when he did it was very dirty underneath and he made the comment that the detail department must’ve missed that, haha but he then made the comment didn’t they do a great job otherwise. I looked around the vehicle and said, no, it looks exactly the same he didn’t respond. I asked if the wires were checked and secured. He said absolutely. Then he noticed the tires had not been aired up. I was so excited that none of these problems were connecting that the vehicle had been nothing, but washed on the outside. Cody was told the dealerships air compressor was broken and that he was told to take the vehicle to Caseys but then he remembered he had a portable one in his car so he used that. I left the dealership and went to my daughters in Bellevue. On the way there at 4:30, still daylight, I realized I barely had an eighth of a tank of gas and text my salesman…. “Damnit Cody!!!!!! I only have 1/8 tank! I have to get gas already! You don't even get a tank of gas when you buy a $19,000 car?” His response was “I didn't even look Gena, I'm sorry. If light isnt on we typically don't gas it up. We fill up new cars because Toyota pays for it. You didn't run out did you?” I left my daughters around 8:00pm knowing I had to get gas. Now that it was dark, I Immediately realized the windshield was so dirty with what I call a “smokers film” That I had to stop and clean it. It looked like I was driving in fog. I also realized that the “after market headlights” were all jacked up. Weather I had on high or low beams, I was getting flashed but I could only see more than a few feet in front of me when I had on high beams. I went to turn into the gas station across the opposite lane of traffic. The wires from underneath the steering wheel fell back down, and I got my foot tangled in them as I stepped on the break which caused me to completely stop in the lane of oncoming traffic. Thank God nothing was coming. I realized what happened and not worrying about what was across my foot got into the gas station. I was very shook up. a gentleman that had seen his in traffic came over to see if I was OK. he said it looked like the wires were still intact. He put them up in the dash as best he could. More