Corwin Toyota of Fargo - Service Center

I visited this dealership on Saturday 9/23 to replace front brake pads on my Lexus GX which were not even completely due but just out of abundance of caution. Less than a few miles after driving the vehi front brake pads on my Lexus GX which were not even completely due but just out of abundance of caution. Less than a few miles after driving the vehicle, my brakes locked with tires burning smell all over. I had to tow the vehicle on a Sunday night and bring it to the dealership. After trying to avoid responsibility, they finally admitted that a caliper bolt was not properly tightened and got lost. Ross, the service advisor was so casual about this with no apology on something that might have killed my family if we were driving on a highway. They said they will refund tow service but I have not heard from them yet. The only reason I visited this place is that they are Toyota dealers and there are no Lexus dealership in town. More

I had an amazing experience at this Toyota Dealership. I was traveling cross country alone and the hood of my car started to shake alarmingly up and down. I looked up a dealership in the next city which I was traveling cross country alone and the hood of my car started to shake alarmingly up and down. I looked up a dealership in the next city which was Fargo and took my car in. David immediately got the mechanic Larry to look at it, realized the whole bolt holding the latch down had come off, replaced it, and I was on my way on my long trip in 20 minutes. I am incredibly grateful for this kind of service. Thank you David! More

They broke my passenger mirror and the claimed it wasn’t there fault. Even though their machine ran into and broke it there fault. Even though their machine ran into and broke it More

It took and email and a phone call. I was refunded for tire rotation that was not done and reimbursed for tire repair that occured the following week after they were supposed to fix a s I was refunded for tire rotation that was not done and reimbursed for tire repair that occured the following week after they were supposed to fix a slow leak, It became a large issue after they tried to fix it. The tire place that fixed it showed me how messed up the tire was. I feel its fair I was reimbursed. I did also miss work due to this issue. But satisfied. More

It was difficult to rate. The quality and level have gone down since 2013...disappointed. one employee who worked on cars has been fired. He broke the stem on my tire so he could replace it. I only had st down since 2013...disappointed. one employee who worked on cars has been fired. He broke the stem on my tire so he could replace it. I only had stopped in to check tire air pressure. That trip cost me $99. After my car accident, I decided to get another RAV 4. I felt hustled by a person in service and sales. I got an average deal, high end of Blue Book reviews. Recently I had an appointment to bring in my car to change out to eat snow tires. Service person said it wasn't busy. Well, i was there at 1:00 and i didn't get my car until after 4:00. About 3:00 i tried calling the service person's cell. It went to VM. They looked and couldn't find him....said he probably went to lunch. When I found my car it was in the bay area and no one was doing anything...no tires..no employee. When this service person came back..I've know him for 8 years...he said, "Oh, I thought you had already gone." End result I rated my 2011 RAVE 4 a 4.7. I'm rating my 2016 RAV 4 a 3.5. I won't buy another Toyota because the quality of the SUV and the service department has been a disappointment. My next vehicle will be an EV and the brand won't be Toyota....so disappointing all around. It wasn't always that way, but customer service and the words spoken do matter. More

This dealership is the first amongst the rest and will This dealership is the first amongst the rest and will always do business with this dealership. I will also recommend my friends and family members. This dealership is the first amongst the rest and will always do business with this dealership. I will also recommend my friends and family members. More