Coughlin Chevrolet of Pataskala

Scheduled in 2 days before Christmas, first thing in the morning, all requested services were done; no negative issues morning, all requested services were done; no negative issues More

I made an appointment for early morning and when I got there they took me right in and got me in and out quickly, they were courteous and friendly there they took me right in and got me in and out quickly, they were courteous and friendly More

On September 8, 2023 we made contact with Casey Stilwell, a "Professional Salesman" from Coughlin Motors concerning a Ram Promaster 2500 van. The advertisement clearly shows that a towing package and trail a "Professional Salesman" from Coughlin Motors concerning a Ram Promaster 2500 van. The advertisement clearly shows that a towing package and trailer hitch are listed in the equipment on the van. We purchased the vehicle and had it transported to Cleveland for a company vehicle. This van did not have the tow package or hitch that was primarily the reason for the purchase. I contacted the dealership to see what they would do to correct the issue. The reply was ": I am very sorry the van did not come with the equipment you were expecting. I've brought this to my managers attention and he politely asked if you could send an advertisement stating the van comes with hitch/towing package." By this time the advertisement was taken down from their website. Searching the internet I was able to locate the same advertisement on Carfax that had not been taken down. I then sent the copy of the advertisement to the dealership. We were told that since the vehicle was "only signed for after it was delivered, he (the manager) is saying there is not anything we can do to resolve this." We acted in good faith after finding the vehicle, accepting the asking price and providing payment within 24 hours. The dealership and Casey Stilwell acted in an unprofessional manner and participated in false advertising of the vehicle. More

I had a problem with my diesel truck 120 miles from home Tina at the Service desk and Dillon the mechanic assigned went out of their way to get me back on the road. It was a four hour project. From the serv Tina at the Service desk and Dillon the mechanic assigned went out of their way to get me back on the road. It was a four hour project. From the service manager back everyone was great and I would highly recommend this dealership. More

Called and made an offer on a vehicle that was right at KBB pricing for the vehicle as optioned and in excellent condition and the sales manager said, "Have a nice day", and hung up the phone. Guy hung up KBB pricing for the vehicle as optioned and in excellent condition and the sales manager said, "Have a nice day", and hung up the phone. Guy hung up on me in a passive aggressive manner. No counter offer. No call back. Nothing... More

Drove to Coughlin Chevrolet of Pataskala from Somerset Kentucky 5 HR drive to look at a 2017 Suburban Premiere. My contact and salesman was Dale Chapman my personal experience with Dale was great we were Kentucky 5 HR drive to look at a 2017 Suburban Premiere. My contact and salesman was Dale Chapman my personal experience with Dale was great we were able to come up with figures that I felt was a great value. Everyone at the dealer was pleasant Eli Windland in Finance also was great to work with. Absolutely worth the trip could not be happier. Would recommend this dealer to anyone. More

Great personal service, tough negotiating but fun . I have Parkinson’s disease and I have trouble speaking due to Deep Brain Stimulation surgery. . Both Shannon and Stanley of your sales dept were very c have Parkinson’s disease and I have trouble speaking due to Deep Brain Stimulation surgery. . Both Shannon and Stanley of your sales dept were very courteous and understanding during my buying experience, Keith was very understanding in the finance dept also. Great people make for a Great buying experience. Thanks to all I dealt with. Thanks, Terry H. More

Great experience as always. Every one there takes good care of our Corvette. I can trust them to tell me the truth. Tristan, Chuck and Rick all care about my Corvette as much as I do. care of our Corvette. I can trust them to tell me the truth. Tristan, Chuck and Rick all care about my Corvette as much as I do. More

I took my 2021 Silverado High Country to have its first service. Before that, I’d complained several times about poor ride having issues with tire pressure changing, resetting the tire pressure sensors mul service. Before that, I’d complained several times about poor ride having issues with tire pressure changing, resetting the tire pressure sensors multiple times. Tires require 32lbs in front and 35lbs in the rear. So sure enough 2 minutes down the road I could tell the ride wasn’t the same, they rotated tires NEVER changed the pressures. Wow, isn’t there a check list? The little things people. So when I got back to town, I had to have everything adjusted.I struggle to understand how these things go over looked. More