Coughlin Ford of Johnstown

Excellent customer service. My encounter with Jack Morgan was exceptional. He was friendly, prompt and fair. I bought two commercial fleet vans with ease. The whole experience was flawless. was exceptional. He was friendly, prompt and fair. I bought two commercial fleet vans with ease. The whole experience was flawless. More

Routine service The lube, oil, filter, and tire rotation was completed on time and in a professional manner. The only thing that is missing from the experience was a The lube, oil, filter, and tire rotation was completed on time and in a professional manner. The only thing that is missing from the experience was a car wash. More

I could go anywhere and by a car but to become part of a family and be dealt with such great professionalism like I received is what made it an easy decision. The knowledge and genuine caring was a great s family and be dealt with such great professionalism like I received is what made it an easy decision. The knowledge and genuine caring was a great surprise. Felt like I was a king and was catered to as such. This is the best purchase of a car I have ever made. And Coughlin has a customer for life. Shawn Hubbard is a true class act and a great asset to the company. Thanks again More

I have purchased my last five cars from Coughlin Ford and have started having service done at their new dealership. As I wait for my car to have the service completed, I walk by the huge inventory and dream have started having service done at their new dealership. As I wait for my car to have the service completed, I walk by the huge inventory and dream of what my next car will be like. I can’t say enough good things about this dealership. More

Great experience.Shawn had the truck ready for me to Great experience. Shawn had the truck ready for me to inspect and I was able to test drive, purchase, trade in, and finance in under 2 hrs. Great experience. Shawn had the truck ready for me to inspect and I was able to test drive, purchase, trade in, and finance in under 2 hrs. More

I enjoyed dealing with Tim.He was fair and very informative.Tim was very helpful in guiding me through the way the controls work on my 2016 Lariat. informative.Tim was very helpful in guiding me through the way the controls work on my 2016 Lariat. More

Worst instances of dealing with a used car dealership One of the worst instances of dealing with a used car dealership at Coughlin Ford. They won't return calls or emails. I had to call multiple times t One of the worst instances of dealing with a used car dealership at Coughlin Ford. They won't return calls or emails. I had to call multiple times to get information and when calling back I'd receive conflicting information from other managers. I had a credit card and cash ready to buy a car at asking price and they seemed uninterested in working. Stay away unless you enjoy phone tag and misinformation. More

Went to Collision Center. It was great. Quick, efficient and had car rentals available there. Duane Grohoske was also a great help. Thanks again, we really appreciated the total service experience. and had car rentals available there. Duane Grohoske was also a great help. Thanks again, we really appreciated the total service experience. More

Very professional. The work was completed earlier than promised. The dealership is extremely clean and they were taking CV19 precautions for those concerned about that promised. The dealership is extremely clean and they were taking CV19 precautions for those concerned about that More

Great experience with the sales team at Coughlin Ford! Dino and Aaron were great to work with, they provided great customer service during and after the sale. Would definitely do business with them again. Dino and Aaron were great to work with, they provided great customer service during and after the sale. Would definitely do business with them again. They have a good inventory of trucks at a fair precise. Thanks! More