Coughlin Kia of Lancaster

I went in to have our 2026 Kia Sportage serviced with an oil change and a tire rotation. They were very informative regarding the service process and the amount of time it takes. They even offered to clean oil change and a tire rotation. They were very informative regarding the service process and the amount of time it takes. They even offered to clean the outside and vacuum the inside front floor. It was all done in the perfect amount of time. While waiting inside the dealership, there was comfortable seating, beverages & popcorn available for free. What more could a person ask! It was an amazing first experience at Coughlin Kia in Lancaster, Ohio! More

We purchased our vehicle in December of 2024 and could not be more pleased with our purchase service department is outstanding thank you,keep up your excellent service. not be more pleased with our purchase service department is outstanding thank you,keep up your excellent service. More

Very good experience with service. I highly recommend Danny who explained everything and was very helpful. I will be using them again for my next service. I highly recommend Danny who explained everything and was very helpful. I will be using them again for my next service. More

From start to finish Aidan at Coughlin made my first car buying experience a breeze. He answered all of my questions prior to coming in and made it seamless all the way through. Nevada also made the money s buying experience a breeze. He answered all of my questions prior to coming in and made it seamless all the way through. Nevada also made the money side stress free as well. The rest of the team there was polite, welcoming and made sure to congratulate me. Car buying can be intimidating, and it caused procrastination. I am very happy I went to Coughlin Lancaster for my 2025 KIA K4! I will definitely point anyone in the market to them. More

Pedro Garcia did a wonderful job answer my questions and guiding me thru the process of buying my vehicle. He is an excellent representative of the company! guiding me thru the process of buying my vehicle. He is an excellent representative of the company! More

Always have great service and quality work and parts. Employee's are very nice and polite. Employee's are very nice and polite. More

I received excellent service and the Service Advisor, Jonathan was very professional and friendly. I thought he did an exceptiional job explaining what was done! I really like this dealership! Jonathan was very professional and friendly. I thought he did an exceptiional job explaining what was done! I really like this dealership! More

Amie was very helpful and knowledgeable. She made my experience the greatest I’ve ever had. She made my experience the greatest I’ve ever had. More

Had our first service appointment on our new KIA SOUL, and the crew at Coughlin was outstanding. Fast, friendly, and helpful in every way. Jeff at check-in listened carefully, and explained everything. and the crew at Coughlin was outstanding. Fast, friendly, and helpful in every way. Jeff at check-in listened carefully, and explained everything. Car looked like new right after, thanks to the complimentary car wash and vacuum job. Excellent surroundings inside while waiting, too - snacks and soft drinks and TV and magazines. Terrific! More