Coughlin Kia of Lancaster

Very friendly and courteous service. Service work was thoroughly reviewed and explained; recommendations made. Reasonable price. Service work was thoroughly reviewed and explained; recommendations made. Reasonable price. More

It was very painless. Came in for some questions, Doug was able to help me, and ended up leaving with a car. Came in for some questions, Doug was able to help me, and ended up leaving with a car. More

John was super to deal with. Really was attentive and thorough explaining what all was done. I left my phone at the dealership the night before and he notified me asap and secure Really was attentive and thorough explaining what all was done. I left my phone at the dealership the night before and he notified me asap and secured it in my vehicle until I returned to pick it up.Super Job! More

Friendly people and prompt service. Always lets you know what’s going on with your vehicle and gives good recommendations. Always lets you know what’s going on with your vehicle and gives good recommendations. More

I had a recent service appointment at Coughlin. The services provided were done in a prompt, courteous and professional manner. The services provided were done in a prompt, courteous and professional manner. More

Very professional courteous employees, they ordered what I was looking for and the purchasing process was quick and painless I was looking for and the purchasing process was quick and painless More

Jonathan Enmen gave excellent service today! Very courteous and professional. Dealership was clean and orderly. Very courteous and professional. Dealership was clean and orderly. More

I had great sales person in Mr Sims and got my first oil change and Mr.nester was great and took care of me as soon as I pulled into garage.. change and Mr.nester was great and took care of me as soon as I pulled into garage.. More

Dealership itself is great! My salesperson( Doug Mosack) and my service advisor ( Heather Ross) were amazing! My only issue is the lack of communication from the service depar My salesperson( Doug Mosack) and my service advisor ( Heather Ross) were amazing! My only issue is the lack of communication from the service department manager( Danny) ! He definitely could do better! More

I bought a brand new car the rear window has never worked right. they refused to fix it saying they have to see it which they did and still wouldn't fix it. Now that my warranty is up they will gladly fix it right. they refused to fix it saying they have to see it which they did and still wouldn't fix it. Now that my warranty is up they will gladly fix it for an extra 400.00. Smh I will not buy another kia ever. More