Coughlin Kia of Lancaster

We were unhappy with the lack of communication. Every time I called for an update, I was unable to get ahold of a person in Service. We left messages, that were not returned. Every time I called for an update, I was unable to get ahold of a person in Service. We left messages, that were not returned. More

Amazing customer service. Everyone was very helpful and made sure we got what we wanted. Everyone was very helpful and made sure we got what we wanted. More

Good service; prompt, waiting area very well supplied, courteous service personnel. To greet you and keep you informed. courteous service personnel. To greet you and keep you informed. More

Very friendly and courteous service. Service work that they were doing was thoroughly explained. Jonathan enman is a great example of how a customer service representative should be. Ver Service work that they were doing was thoroughly explained. Jonathan enman is a great example of how a customer service representative should be. Very nice, friendly and knowledgeable. More

Very friendly and courteous service. Service work was thoroughly reviewed and explained; recommendations made. Reasonable price. Service work was thoroughly reviewed and explained; recommendations made. Reasonable price. More

It was very painless. Came in for some questions, Doug was able to help me, and ended up leaving with a car. Came in for some questions, Doug was able to help me, and ended up leaving with a car. More

John was super to deal with. Really was attentive and thorough explaining what all was done. I left my phone at the dealership the night before and he notified me asap and secure Really was attentive and thorough explaining what all was done. I left my phone at the dealership the night before and he notified me asap and secured it in my vehicle until I returned to pick it up.Super Job! More

Friendly people and prompt service. Always lets you know what’s going on with your vehicle and gives good recommendations. Always lets you know what’s going on with your vehicle and gives good recommendations. More

I had a recent service appointment at Coughlin. The services provided were done in a prompt, courteous and professional manner. The services provided were done in a prompt, courteous and professional manner. More

Very professional courteous employees, they ordered what I was looking for and the purchasing process was quick and painless I was looking for and the purchasing process was quick and painless More