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Coulter INFINITI

Mesa, AZ

4.9
610 Reviews
Coulter INFINITI, the east valley’s premier INFINITI Dealership is proud to be part of the Coulter Family of auto dealerships. For over 100 years the Coulter name has stood for quality, value and service for tens of thousands of Arizona luxury car buyers. Our experienced sales staff is available daily to answer your questions and make sure you find the INFINITI or quality pre-owned vehicle that’s perfect for you. Our Finance Department will make the car buying process as straight forward as possible so you can get on the road in your new INFINITI. 100% of Coulter INFINITI staff technicians are certified mechanics who have completed rigorous Infiniti training programs to guarantee the best service for your INFINITI. Coulter INFINITI...Holding the Keys to Luxury!
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6225 E Test Drive

Mesa, AZ

85206

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Showing 610 reviews

December 10, 2025

Toby was great to work with and the repairs that were needed were completed quickly. Thank you! More

by chrismsawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2025 -

Coulter INFINITI responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Dec 14, 2025 -

Coulter INFINITI responded

Hello Chrismsawyer, thank you; we appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

December 04, 2025

Scott Shaffer always treats us with the utmost respect and professionalism. Scott and his team are dedicated to A-1 service and do a great job of communication. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2025 -

Coulter INFINITI responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 04, 2025

Scott Shaffer is my service manager and he's outstanding, very professional and on time. Very friendly and goes out of his way to help. Thank you More

by lilianeeem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2025 -

Coulter INFINITI responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 03, 2025

Mike Rios is a great service guy. Goes the extra mile. Coulter Infiniti provides a great waiting area while waiting for your vehicle to be serviced. More

by ArizonaWatchGuy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2025 -

Coulter INFINITI responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Coulter INFINITI.

December 02, 2025

Excellent service, my serrvice adviser Mr Scott Shaffer is a real asset to your dealership, reliable and willing to help honestly More

by babice777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Coulter INFINITI responded

Thank you for choosing Coulter INFINITI. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Dec 03, 2025 -

Coulter INFINITI responded

Babice777, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Coulter INFINITI.

November 22, 2025

Dealt with Scott in service and he is great. Kept me informed throughout and was very informative More

by Jubomm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2025 -

Coulter INFINITI responded

Thanks for sharing your thoughts about your experience with Coulter INFINITI. We appreciate your business and hope to see you again soon!

November 14, 2025

Very professional and courteous at Coulter Infiniti. Had my daughter’s cars back and running in no time. Highly recommend for any type of repair. Class act all the way around! More

by Chargers14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Stoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Coulter INFINITI responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Coulter INFINITI.

November 08, 2025

The staff was very friendly kept us informed the entire way of what was going on More

by Wrj21
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2025 -

Coulter INFINITI responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 30, 2025

Peter was very helpful in helping me find the perfect QX80 for me. He was also very knowledgeable and has still been helping me with my questions about things on the vehicle even though I purchased 2 wee More

by LRISH
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Said
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Surur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2025 -

Coulter INFINITI responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Coulter INFINITI!

October 22, 2025

I'm 65 years old and have bought dozens of cars over the years and this dealership is the WORST I have ever dealt with! I lived in AZ for many years but moved to Texas a few years ago. We still have clients More

by jmkraust
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Henry Said
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2025 -

Coulter INFINITI responded

Jeff, I’m sorry to hear about your experience. I reviewed the full email exchange you had with my sales manager, and it’s clear he was completely transparent throughout the process. Our dealership takes great pride in our reputation — we’re among the highest-rated in Arizona for customer satisfaction — and we conduct business with honesty and integrity at all times. I do wish you the best in finding the deal that meets your expectations. Best regards, Henry Rivero - Executive Manager

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