Countryside Mitsubishi

I worked with Desmond today and he was very understanding of my situation. He explained to me through how the car works, the mileage, and the warranty. Keep up the good work Desmond cause you Rock! of my situation. He explained to me through how the car works, the mileage, and the warranty. Keep up the good work Desmond cause you Rock! More

Dunia es una excelente vendedora ! !! Me ayudó con todo el proceso!!! Y a escoger mi vehículo!!! 100 highly recomendado !! Me ayudó con todo el proceso!!! Y a escoger mi vehículo!!! 100 highly recomendado More

Good dealership! Good experience with Dunia and Stephanie ! Was fast and convinient deal !! Highly recommended!!! Good experience with Dunia and Stephanie ! Was fast and convinient deal !! Highly recommended!!! More

he was thorough and answered all my questions. he was also very responsive over text he was also very responsive over text More

I purchased a used 2024 BMW X3 from Countryside Mitsubishi on November 7, 2025. What followed was the most deceptive and unprofessional automotive experience I have ever encountered. The Sale: Mitsubishi on November 7, 2025. What followed was the most deceptive and unprofessional automotive experience I have ever encountered. The Sale: Immediately after driving home, I discovered the dealership failed to disclose critical defects: a previously replaced aftermarket windshield and missing floor mats. More importantly, this windshield had voided the factory BMW warranty, a material fact never shared with me, robbing me of the chance to reject the car. The False Promises: The manager, Rob, promised to "make things right" using BMW-certified technicians. He assured me the repair facility was staffed by "BMW Certified Master Technicians." This was a complete misrepresentation. The Dangerous "Repair": Instead of a proper fix, the dealership sent my car to an uncertified third-party shop. They performed a cheap "work-around" on the critical rain-sensing wiper system linked to the faulty windshield. This patch job did not solve the problem and has, in fact, created a new, dangerous safety defect causing the wipers and washer fluid to fail intermittently. The Outcome: The dealer has stopped responding to my concerns about this safety hazard. I have been forced to file formal complaints with the Illinois Secretary of State, the Attorney General, and Mitsubishi Motors North America. Do not trust this dealership with your safety or your money. They engage in deceptive sales practices, misrepresent their repair capabilities, and will leave you with a less safe vehicle than you purchased. I hope my experience serves as a serious warning to others. More

I would like to start off by thanking this Mitsubishi in countryside for their professional work in taking care of the public and providing us with the best service anyone can ask for. We were helped by countryside for their professional work in taking care of the public and providing us with the best service anyone can ask for. We were helped by dunia. She’s such a great person and was very helpful with negotiating with us on this DEAL! We recommend anyone who’s shopping at Mitsubishi to work with Dunia. All employees were very welcoming and helpful with this amazing experience. Again, thank you for this beautiful deal hopefully we can come back very soon 😁 More

She’s very funny and charismatic, made it so easy and fast and I didn’t have to hassle or worry not one bit. I feel comfortable and confident in my purchase, loved her! fast and I didn’t have to hassle or worry not one bit. I feel comfortable and confident in my purchase, loved her! More

Great attention and very flexible with our availability. No put pressure on us and explained everything very well. No put pressure on us and explained everything very well. More

Joe helped me buy my prius. It was an easy transaction. I felt safe and that Joe was honest. It was an easy transaction. I felt safe and that Joe was honest. More

Dunia was very professional, kind and helpful! I recommend Mitsubishi 100% !! Is an amazing car I recommend Mitsubishi 100% !! Is an amazing car More