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Countryside Nissan

Countryside, IL

4.7
2,027 Reviews
Countryside Nissan located in Countryside, Illinois is proud to be one of the premier dealerships in the area. We are proud to be a nine time winner of Nissan's Owner First Award of Excellence for Customer Service. That's every year since the award's creation! From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Continental Nissan a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Nissan, you've come to the right place.
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5750 South La Grange Road

Countryside, IL

60525

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Showing 2,027 reviews

February 18, 2024

Good service and conveniently located. What else do you want me to say that everyone else has not said. More

by PAULBELLISARIOLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
Feb 20, 2024 -

Countryside Nissan responded

Thank you, PAULBELLISARIOLAW! We appreciate your support and endorsement!

February 18, 2024

Not a good dealership. My car had issues such as a bad wheel bearing and more. But they did reimburse me for the wheel bearing but issues like this shouldn’t have happened. More

by LEJLA.ALIC002
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Edward Doerge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Countryside Nissan responded

Lejla.alicoo2. We are sorry that you are unhappy about your purchase. As you know, although our records indicate the brakes were good and there was no note about a bad wheel bearing on your recently purchased Infiniti QX50. We have already sent you reimbursement for the parts labor but you did not give us a chance to either inspect or repair the issue (which we would have had we found one). With used vehicles sometime things beyond our control can happen but we hope you'll reconsider your 1 STAR rating as we've done all we can to make it right for you even though you don't live in out of state.

Mar 27, 2024 -

LEJLA.ALIC002 responded

There have been other issues that have arisen since owning this car. The sensor on the seat went out and my airbag light is on now. My washer fluid container is leaking and needs to be replaced which I mentioned at the time of purchasing the vehicle. I have messaged you about these issues and have been ignored about it. Yes you paid for the wheel bearing and that is the only issue you took care of and nothing else and stopped responding to me.

February 09, 2024

Friendly, the service is efficient and employees are knowledgeable rest area clean and work done in a timely manner More

by JIMDOLE018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Countryside Nissan responded

Thank you, JIMDOLE018! We appreciate that you took the time to offer your 5 STAR rating and kind comments about your service experience!

February 08, 2024

Nice salesmen and financial team. No pressure, upfront with info, patient and just an enjoyable experience buying a car. More

by One2jones_tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck and Tim
Feb 08, 2024 -

Countryside Nissan responded

Thank you, One2jones_tim! We are excited to see your recommendation and 5 STAR rating!

February 08, 2024

Although I got the car I desired it was just as agonizing as most people feel walking into any dealership . You begin to not know who to believe More

by DEBGIRN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jaime Avelar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Countryside Nissan responded

DEBRGIN, we are sorry that you were underwhelmed with you purchase experience with Terry Lowy. Our business model is one is designed to be transparent with an effort to make you comfortable and go easy. If you would like to talk with our General Manager about any of your concerns, we would welcome the opportunity. Rafael Rivera can be reached (630) 200-5717. We would love to learn more about your disappointment with our team.

February 07, 2024

Good experience. All questions answered to our satisfaction. We ended up buying a car that fit our needs. More

by GENES.OFFICE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Lowy
Feb 08, 2024 -

Countryside Nissan responded

GENES.OFFICE, Thank you for sharing about your purchase experience!

February 07, 2024

Chuck helped my family and I get approved for a new family vehicle he was very helpful and made the process go smoothly . More

by esteban_vanessa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Countryside Nissan responded

Thank you, esteban_vanessa! We're pleased to know that Chuck was of great help to you. Congrats on the new car!

Feb 10, 2024 -

Countryside Nissan responded

Thank you, esteban_vanessa! We're pleased to know that Chuck was of great help to you. Congrats on the new car!

February 06, 2024

Chuck and Tim were absolutely fantastic - super knowledgeable, patient, and friendly. Would highly recommend to others! More

by PeterH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Countryside Nissan responded

We truly appreciate your recommendation and 5 STAR rating! Thank you, PeterH!

February 06, 2024

Kind,no pressure, they make sure we understood everything. Good experience buying my car at Nissan dealer . More

by JOSECTS2535
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew
Feb 07, 2024 -

Countryside Nissan responded

Love it! Thank you, JOSECTS2535!

February 04, 2024

I would like to thank Michael Chavez for his patience with me and the fact that be stayed extra to help me buy my new car. As a new driver, he adviced me in the best way possible and ensure me if I eve More

by INNAMIHUT99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Chavez
Feb 06, 2024 -

Countryside Nissan responded

THANK YOU, INNAMIHUT99. We will share your comments with Michael and the rest of the team! Congratuations on your purchase.

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