Everyone was very friendly.
The guy in service knew me. The other guy walked around salesman. He knew me while I thought I was two cars from so but they were friendly not just t
The guy in service knew me. The other guy walked around salesman. He knew me while I thought I was two cars from so but they were friendly not just to me but everyone in the waiting room just the way they greet people the way they talk to people and they keep everyone known what’s going on so obviously I love doing business at that place. They treat you like family. OK I’m gonna go to the next part.
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by jamesfinn0806
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2026 -
Countryside Nissan responded
Thank you for sharing your experience. It’s wonderful to know our team made you feel at home and kept you informed during your Nissan Rogue service. We appreciate your kind words and look forward to your next visit.
Countryside Nissan Team
The service department treats me like family they know my
name they’re very very helpful and I feel like I’m part of the family. I’ve bought two cars there. I can’t wait to get my third one there and my daug
name they’re very very helpful and I feel like I’m part of the family. I’ve bought two cars there. I can’t wait to get my third one there and my daughter bought a car there too so it’s just like a nice nice place to go thank you.
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by jamesfinn0806
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2026 -
Countryside Nissan responded
Thank you for sharing such a positive experience with our service department. We’re delighted you feel like part of the family and appreciate your trust after two Nissan purchases and service on your Rogue. It’s exciting that your daughter also found her car here, and we look forward to welcoming you both back for that third vehicle.
Countryside Nissan Team
Told problem diagnosis short time cost high didn’t deduct
from repair labor very high
from repair labor very high
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by 258dhl
Verified Customer
Verified Customer
Service Price Transparency
Jul 22, 2026 -
Countryside Nissan responded
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.
Countryside Nissan Team
Top notch service department.
From the service manager to the advisor and technician, everything went great!
From the service manager to the advisor and technician, everything went great!
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by Tommypos
Verified Customer
Verified Customer
Service Price Transparency
Jul 04, 2026 -
Countryside Nissan responded
We’re delighted to hear everything went smoothly with our service department. We’ll share your kind words with the service manager, advisor, and technician.
Countryside Nissan Team
Everyone is so nice and helpful.
Explains everything in detail. Will continue to come here and recommend.
Explains everything in detail. Will continue to come here and recommend.
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by alexandriapg0125
Verified Customer
Verified Customer
Service Price Transparency
Jun 19, 2026 -
Countryside Nissan responded
Thank you for highlighting how our team treated you with kindness and clear explanations. We’re pleased to be your choice for servicing your Nissan Kicks and appreciate you recommending us. We look forward to your next visit.
Countryside Nissan Team
Service department is fantastic!
However, we have been in the building three times in the past month to shop for cars. Different sales person each time (none of which are listed be
However, we have been in the building three times in the past month to shop for cars. Different sales person each time (none of which are listed below). No follow up at all. Sold a card that we were planning to buy. Also seems that many of the cars are "in transit" or "not available". Hope you are selling cars, but your sales service is terrible,.
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by donjaksa1
Verified Customer
Verified Customer
Service Price Transparency
May 30, 2026 -
Countryside Nissan responded
donjaksa1, we are thrilled that you love our service team and obviously not thrilled that your sales experience has been poor. We have added three new people recently that aren't yet in the DealerRater system - that's on me - sorry. Our used vehicle business has been brisk (reason for more sales peeps) and getting all of our purchased vehicles to the dealership + through the inspection process is taking some time. Our General Manager, Rafael would be happy to work with you personally to find the right vehicle if you are open to it. Here is his direct # (630) 200-5717.
BJ, the service tech, for ten years have made the magic
happen for me. He is very accessible. Raphael the service manager is approachable, hands on and a very nice person to deal with.
happen for me. He is very accessible. Raphael the service manager is approachable, hands on and a very nice person to deal with.
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by Drrick
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
BJ Diloy
, Raphael
May 28, 2026 -
Countryside Nissan responded
Thank you for trusting your Nissan Quest with us for the past ten years. It’s great to hear that Bj’s expertise and accessibility have consistently met your needs and that our service manager’s hands-on, approachable style made everything smooth. We look forward to assisting you again.
Countryside Nissan Team
The team was very informative and helpful.
Cinthya was very responsive to my concerns and attentive to my needs.
Cinthya was very responsive to my concerns and attentive to my needs.
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by Happy faces
Verified Customer
Verified Customer
Service Price Transparency
May 18, 2026 -
Countryside Nissan responded
It’s fantastic to know the team provided helpful and informative service on your Ford Explorer, especially Cinthya’s responsiveness to your concerns. Thanks for sharing your experience and we look forward to assisting with your next service visit.
Countryside Nissan Team
The service was extremely efficient and they delivered
exactly on time and as promised!! I am always very impressed.
exactly on time and as promised!! I am always very impressed.
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by jfbaroody
Verified Customer
Verified Customer
Service Price Transparency
May 04, 2026 -
Countryside Nissan responded
Thank you for sharing your experience with your Nissan Murano service. Cinthya is thrilled that we delivered on time and impressed you with our efficiency. We appreciate the opportunity to assist and look forward to helping again.
Countryside Nissan Team
BJ was very professional.
He worked with me on payment, and helped answer any questions I had.
He worked with me on payment, and helped answer any questions I had.
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by Erik49
Verified Customer
Verified Customer
Service Price Transparency
Apr 27, 2026 -
Countryside Nissan responded
It’s great to hear Bj made the payment process straightforward and answered all your questions. We’re happy your Nissan Frontier service went smoothly. Thank you for the 5-star rating.
Countryside Nissan Team