Cinthya Bautista
Cinthya Bautista at Countryside Nissan

Cinthya Bautista

Service Advisor

Countryside Nissan

5750 South La Grange Road
Countryside, IL 60525

4.8
175 Reviews
4.8

175 Reviews

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175 Reviews of Cinthya Bautista

July 25, 2026

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Employee Rating

Everyone was very friendly. The guy in service knew me. The other guy walked around salesman. He knew me while I thought I was two cars from so but they were friendly not just t More

by jamesfinn0806
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Recommend Dealer
Yes
Jul 25, 2026

Countryside Nissan responded

Thank you for sharing your experience. It’s wonderful to know our team made you feel at home and kept you informed during your Nissan Rogue service. We appreciate your kind words and look forward to your next visit. Countryside Nissan Team

July 25, 2026

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The service department treats me like family they know my name they’re very very helpful and I feel like I’m part of the family. I’ve bought two cars there. I can’t wait to get my third one there and my daug More

by jamesfinn0806
Service Price Transparency
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Recommend Dealer
Yes
Jul 25, 2026

Countryside Nissan responded

Thank you for sharing such a positive experience with our service department. We’re delighted you feel like part of the family and appreciate your trust after two Nissan purchases and service on your Rogue. It’s exciting that your daughter also found her car here, and we look forward to welcoming you both back for that third vehicle. Countryside Nissan Team

July 17, 2026

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Told problem diagnosis short time cost high didn’t deduct from repair labor very high More

by 258dhl
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Recommend Dealer
No
Jul 22, 2026

Countryside Nissan responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Countryside Nissan Team

July 04, 2026

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Top notch service department. From the service manager to the advisor and technician, everything went great! More

by Tommypos
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Recommend Dealer
Yes
Jul 04, 2026

Countryside Nissan responded

We’re delighted to hear everything went smoothly with our service department. We’ll share your kind words with the service manager, advisor, and technician. Countryside Nissan Team

June 19, 2026

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Everyone is so nice and helpful. Explains everything in detail. Will continue to come here and recommend. More

by alexandriapg0125
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Recommend Dealer
Yes
Jun 19, 2026

Countryside Nissan responded

Thank you for highlighting how our team treated you with kindness and clear explanations. We’re pleased to be your choice for servicing your Nissan Kicks and appreciate you recommending us. We look forward to your next visit. Countryside Nissan Team

May 29, 2026

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Service department is fantastic! However, we have been in the building three times in the past month to shop for cars. Different sales person each time (none of which are listed be More

by donjaksa1
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Recommend Dealer
No

Other Employees Tagged: BJ Diloy

May 30, 2026

Countryside Nissan responded

donjaksa1, we are thrilled that you love our service team and obviously not thrilled that your sales experience has been poor. We have added three new people recently that aren't yet in the DealerRater system - that's on me - sorry. Our used vehicle business has been brisk (reason for more sales peeps) and getting all of our purchased vehicles to the dealership + through the inspection process is taking some time. Our General Manager, Rafael would be happy to work with you personally to find the right vehicle if you are open to it. Here is his direct # (630) 200-5717.

May 28, 2026

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BJ, the service tech, for ten years have made the magic happen for me. He is very accessible. Raphael the service manager is approachable, hands on and a very nice person to deal with. More

by Drrick
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Recommend Dealer
Yes

Other Employees Tagged: BJ Diloy , Raphael

May 28, 2026

Countryside Nissan responded

Thank you for trusting your Nissan Quest with us for the past ten years. It’s great to hear that Bj’s expertise and accessibility have consistently met your needs and that our service manager’s hands-on, approachable style made everything smooth. We look forward to assisting you again. Countryside Nissan Team

May 18, 2026

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The team was very informative and helpful. Cinthya was very responsive to my concerns and attentive to my needs. More

by Happy faces
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Recommend Dealer
Yes

Other Employees Tagged: BJ Diloy

May 18, 2026

Countryside Nissan responded

It’s fantastic to know the team provided helpful and informative service on your Ford Explorer, especially Cinthya’s responsiveness to your concerns. Thanks for sharing your experience and we look forward to assisting with your next service visit. Countryside Nissan Team

May 04, 2026

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The service was extremely efficient and they delivered exactly on time and as promised!! I am always very impressed. More

by jfbaroody
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Recommend Dealer
Yes
May 04, 2026

Countryside Nissan responded

Thank you for sharing your experience with your Nissan Murano service. Cinthya is thrilled that we delivered on time and impressed you with our efficiency. We appreciate the opportunity to assist and look forward to helping again. Countryside Nissan Team

April 27, 2026

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BJ was very professional. He worked with me on payment, and helped answer any questions I had. More

by Erik49
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: BJ Diloy

Apr 27, 2026

Countryside Nissan responded

It’s great to hear Bj made the payment process straightforward and answered all your questions. We’re happy your Nissan Frontier service went smoothly. Thank you for the 5-star rating. Countryside Nissan Team

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