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Countryside Nissan

Countryside, IL

Overview
Employees
Reviews
Vehicles
4.7
1,973 Reviews
Countryside Nissan located in Countryside, Illinois is proud to be one of the premier dealerships in the area. We are proud to be a nine time winner of Nissan's Owner First Award of Excellence for Customer Service. That's every year since the award's creation! From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Continental Nissan a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Nissan, you've come to the right place.
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5750 South La Grange Road

Countryside, IL

60525

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Showing 1,973 reviews

December 28, 2023

Good people to do business with. Will return again when we need another car. Satisfied. More

by NAALDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Countryside Nissan responded

Thank you, NAALDS! We appreciate your comments and your business. Good to work with you too.

December 23, 2023

A+++ experience. Customer service and communication was hands down the best I've ever received from any dealership. Amazing car buying / service experience. I highly More

by KEITHDANAWALEGA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benedetto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Doerge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega, B.J, Uvaldo, Garland and the entire service /sales / and parts staff
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Jan 19, 2024 -

Countryside Nissan responded

Thank you, Keith! Your excellent review is greatly appreciated, and we look forward to providing you with more excellent experiences in the future.

December 23, 2023

I went there with an appointment for hood latch recall. They checked that out. It took an hour and a 1/2. Wasted my time for nothing. Didn't replace it didn't do nothing.with it..Why would it take 1 1/2 More

by bilik45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
His name aint on the list. He was Asian I believe.
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Jan 19, 2024 -

Countryside Nissan responded

Bilik45, Nissan alerts all owners that their vehicle may need the remedy when there is a recall. Not every vehicle is ultimately impacted but the inspection and tests are necessary to ensure you don't have a dangerous outcome. The total time of your visit includes write up, physically brining the vehicle in and out of the department and a complete inspection. Our roll is simply to make sure your vehicle is safe from the notification Nissan provides, and at no charge. We're sorry that you're unhappy about your free inspection and the time it took.

December 22, 2023

They look out for their customers, and offer a good selection of vehicles to choose from More

by myles franklin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Countryside Nissan responded

Thank you, myles franklin!

December 21, 2023

The service person was nice and engaging and he explained the repair services however he did not explain all of the different fees attached to my service and when the service was completed we went over the b More

by PAM.MARTIN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Diloy
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Jan 19, 2024 -

Countryside Nissan responded

Pam, We very much appreciate you continued business and are sorry that you are unhappy. The 3% credit card passalong was a recent change as it's a fee from the credit card company we have absorbed for years. Because not all of our customers use credit cards the fee is passed along to only the people who do, rather than us having to increase pricing on services for all users. The price increase would be necessary to offset our rising costs to provide service because of the very challenging economic conditions we are all facing. Our service manager, Keith Walega, has been trying to reach you by phone to listen to your concerns and talk through the actual use of the product with the $33.69 charge. Please contact Keith at your convenience. 773-343-9295

December 21, 2023

The staff was professional and courteous. They took my needs and concerns into consideration without being pushy to get a sale. They offered a fair amount for my trade-in and they worked wi More

by LYDIA SAVAGLIO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Doerge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Countryside Nissan responded

Thank you, Lydia! We truly appreciate your 5 STAR rating and kind words about our team!

December 20, 2023

Service and tech were great. Credit card policy of 3% charge is shocking and was surprised there was no loaner option. More

by despem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Staniszewski
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Jan 19, 2024 -

Countryside Nissan responded

despem, Thank you for taking the time to share about your recent service experience. We're very happy to see you pleased with the team and their work. We're sorry that you are unhappy about the fee charged by the credit cards to transact.

December 20, 2023

Everyone in the service department was polite and helpful. The Service representative explained everything and was very thorough.. More

by roland4534
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
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Jan 19, 2024 -

Countryside Nissan responded

Thank you, roland4534! We've been working hard on upping our communication game, so your comments are very well received!!!

December 19, 2023

Everything was quick and precise. I enjoy coming here. The techs are the best in the business More

by Bradgines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jacobs
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Jan 19, 2024 -

Countryside Nissan responded

Thank you, Bradgines. WE appreciate your business and totally agree with you about our technicians, they are the BEST in the business.

December 19, 2023

Excellent customer service salesman Christian 10/10 would recommend to everyone I know for future buys More

by CSILVA81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian
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Jan 19, 2024 -

Countryside Nissan responded

Thank you, CSILVA81! We appreciate your recommendation and support!

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