Back

Countryside Nissan - Service Center

Countryside, IL

4.6
557 Reviews

557 Reviews of Countryside Nissan - Service Center

Sort by
September 12, 2024

Wow is been really good for me bj is amazing allways on top off everything he check or ask wha I wan to be done for my car he is the best I love him More

by narcisosalgado12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Countryside Nissan responded

We LOVE your wonderful review and we appreciate your business, narcisosalgado12!

September 12, 2024

Always pleased with the service at Countryside Nissan, have been a customer for 16 years. More

by LMSCHILLING42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Countryside Nissan responded

Thank you, LMSCHILLING42, for your continued support of our dealership and our team!!

September 11, 2024

I paid for a full service and service was not completed only a oil change More

by CORONA1288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Sep 14, 2024 -

Countryside Nissan responded

CORONA1288, we are sorry you are unhappy with your recent service experience. We'd be excited to learn more from you and ensure you got a good value. Will you contact our Fixed Operations Manager, Diego Valle so he can learn more? His phone number is 773-954-5642. With the user name being unspecific we can't verify who you are, or we would contact you instead.

September 10, 2024

Excellent customer service. Nice waiting area. Loved the video they send you as a review of vour vehicle in service. More

by NOEL RIVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Countryside Nissan responded

Thank you, NOEL RIVERA! People love the video and we appreciate you do as well!

September 10, 2024

Excellent staff Excellent service friendly staff treat you like a family Treat your car like it’s their own More

by TOMMYSINAGRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Countryside Nissan responded

TOMMYSINAGRA! We can't thank you enough for taking the time to share your kind comments about the team and your experience with Countryside Nissan!

Sep 15, 2024 -

Countryside Nissan responded

TOMMYSINAGRA! We can't thank you enough for taking the time to share your kind comments about the team and your experience with Countryside Nissan!

September 08, 2024

Excellent service of the staff. I recommend the services of Nissan Countryside. Well done, and Keep it up! More

by CARLOSRSB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica and Ubaldo.
Sep 09, 2024 -

Countryside Nissan responded

Thank you, CARLOSRSB, we LOVE your recommendation and appreciate your business!

September 08, 2024

Very easy to make an appointment. The service dept was very good. Explained everything to me. Didn’t take that long to get everything done that was required More

by CSIWIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Walega
Sep 09, 2024 -

Countryside Nissan responded

Thank you, CSIWIFE, we appreciate your positive review + kind words. We'll keep striving to earn that extra star!!

Sep 10, 2024 -

Countryside Nissan responded

Thank you, CSIWIFE, we appreciate your positive review + kind words. We'll keep striving to earn that extra star!!

September 07, 2024

Service department is fantastic! They were prompt and helpful. The told what I needed, and what I could wait on. I appreciate them! More

by EJOCOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
Sep 09, 2024 -

Countryside Nissan responded

THANK YOU, EJOCOM! We think you are pretty fantastic too!

September 06, 2024

I was taking by the service department, took my brand new car for a 15.000 heck up and Trey informed me that with that amount of miles I needed the brake fluid replaced and alignment, by total bill was $ 64 More

by MCI12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BJ Diloy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2024 -

Countryside Nissan responded

MCI12, first off, we are very sorry that you had a poor experience. We are in the process of reviewing with the team what went wrong. I do note you mentioned a Trey informed you, but we don't have an advisor named Trey at Countryside Nissan. Will you call our manager Diego at 773-954-5642?https://www.dealerrater.com/dp/3538/reviews?StartDate=07%2F05%2F2024&EndDate=09%2F07%2F2024&ReviewSource=All&Filter=AllReviews&ReviewResponseStatus=NoResponseEntered&SearchTerm=#

Sep 08, 2024 -

Countryside Nissan responded

MCI12, first off, we are very sorry that you had a poor experience. We are in the process of reviewing with the team what went wrong. I do note you mentioned a Trey informed you, but we don't have an advisor named Trey at Countryside Nissan. Will you call our manager Diego at 773-954-5642?

September 05, 2024

Great service. BJ in Service is the only person I work with. Oscar provides informative videos explaining what would be needed to our vehicles to keep them runni More

by Olszewski2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar worked on both of our vehicles w/videos explaining everything
Sep 06, 2024 -

Countryside Nissan responded

Thank you, Olszewski2022, good to know you are in the BJ Diloy fan club, you are a loyal bunch!

...
18
...