BJ Diloy

Countryside Nissan responded

Thank you for noting Bj’s professional and knowledgeable assistance during check-in. We’re glad your Nissan Kicks service was prompt and excellent as always. We look forward to helping you keep it running smoothly. Countryside Nissan Team

Countryside Nissan responded

Bj and our service team were pleased to complete your Nissan service efficiently and at the cost you anticipated. Thank you for your 5-star rating. Countryside Nissan Team

Countryside Nissan responded

donjaksa1, we are thrilled that you love our service team and obviously not thrilled that your sales experience has been poor. We have added three new people recently that aren't yet in the DealerRater system - that's on me - sorry. Our used vehicle business has been brisk (reason for more sales peeps) and getting all of our purchased vehicles to the dealership + through the inspection process is taking some time. Our General Manager, Rafael would be happy to work with you personally to find the right vehicle if you are open to it. Here is his direct # (630) 200-5717.

Countryside Nissan responded

Thank you for trusting your Nissan Quest with us for the past ten years. It’s great to hear that Bj’s expertise and accessibility have consistently met your needs and that our service manager’s hands-on, approachable style made everything smooth. We look forward to assisting you again. Countryside Nissan Team

Countryside Nissan responded

We’re delighted to have you with us for so many years and glad your Nissan 350Z has received smooth service. Thank you for trusting us with your car and for sharing your feedback. We look forward to assisting you again in the future. Countryside Nissan Team

Countryside Nissan responded

Thank you for sharing your positive experience with Bj’s attentive service. We’re glad he takes the time to make sure everything on your Nissan Murano is done right. Thanks for the five-star rating and for trusting us with your vehicle’s care. Countryside Nissan Team

Countryside Nissan responded

It’s fantastic to know the team provided helpful and informative service on your Ford Explorer, especially Cinthya’s responsiveness to your concerns. Thanks for sharing your experience and we look forward to assisting with your next service visit. Countryside Nissan Team

Countryside Nissan responded

Thank you for trusting us with your Nissan each time it comes in for service. We’re glad our team could clearly explain which repairs were necessary and which weren’t. We look forward to helping you again soon. Bj Countryside Nissan Team

Countryside Nissan responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. Countryside Nissan Team

Countryside Nissan responded

We’re delighted Bj helped you feel like part of the family and that your Nissan Rogue service was prompt. Thank you for your continued trust and we look forward to assisting you again. Countryside Nissan Team