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Courage Kia

Lowell, NC

1.5
169 Reviews

4290 Wilkinson Boulevard

Lowell, NC

28098

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Showing 169 reviews

January 20, 2013

This was our 2nd purchase in 6 months from Kia of Gastonia. In July we just stopped in to test drive as we were in the market for an affordable SUV that I could get in and out of without problems. More

by slaterlj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Price, Larry, Jamal
Jan 26, 2013 -

Courage Kia responded

Thank you so very much for your recent purchase & kind words. It's always great to hear from satisfied customers!!! Jeremy and Larry both do a great job with their customers and build lasting relationships. I'm glad they were able to get you the car you wanted and the service you deserved!!! We hope you thoroughly enjoy your new KIA Optima for many years to come and are so very glad you chose our dealership. Let me know if there's ever anything we can do to help in the future! Thanks again, Jeff Simmons General Manager KIA of Gastonia

November 01, 2012

What can I say to sum this up quick and to the point!!!! Quick, courteous, knowledgeable, and most of all caring of the situation!! I had issues with my driver side window, slipped out of track! Of course i More

by rrichardson4123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay In service
Jan 26, 2013 -

Courage Kia responded

Thank you so very much for your recent patronage & kind words. It's always great to hear from satisfied customers!!! Our #1 goal in service is building lasting relationships with our customers. I'm glad we were able to get your car taken care of quickly and give you the service you deserved!!! We hope you thoroughly enjoy your KIA for many years to come and are so very glad you made the drive up from Charlotte. Let me know if there's ever anything we can do to help in the future! Thanks again, Jeff Simmons General Manager KIA of Gastonia

October 26, 2012

We did our research and shopped a couple of dealerships before looking online where we found Kia of Gastonia. Mind you, we live in suburban Atlanta so we had plenty of choices. We are so glad we chose th More

by HappySoulMan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Egan
Oct 26, 2012 -

Courage Kia responded

Thank you so very much for your recent purchase & kind words. It's always great to hear from satisfied customers!!! Brian does a great job with his customers and builds lasting relationships. I'm glad he was able to get you the car you wanted and the service you deserved!!! We hope you thoroughly enjoy your new KIA Soul for many years to come and are so very glad you made the drive up from Atlanta. Let me know if there's ever anything we can do to help in the future! Thanks again, Jeff Simmons General Manager KIA of Gastonia

June 12, 2012

Went in on a Thursday and talked to Brian, he informed me that a 2011 Hyundai was $11,995. So I went home to fill out the online application because I had to have a cosigner. After the application was finish More

by NOTaFANofKIAgastonia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian and Daniel
Jun 12, 2012 -

Courage Kia responded

Dear Customer, Kia of Gastonia is committed to providing high quality customer service, both before and after the sale. We strive to make your experience here a most pleasant one. Based on your review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. Please feel free to contact me directly at your convenience. I look forward to hearing from you. Sincerely, Jeff Simmons General Manager

Jun 12, 2012 -

NOTaFANofKIAgastonia responded

It's suppose to say NO for recommending this dealership.

Jun 16, 2012 -

Courage Kia responded

Kia of Gastonia is committed to providing high quality customer service, both before and after the sale. We strive to make your experience here a most pleasant one. Based on your review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. Please feel free to contact me directly at your convenience. I look forward to hearing from you. Sincerely, Jeff Simmons General Manager

June 01, 2012

My partner and I were looking to buy a car, and with the credit she has (not too bad, but not good either), they were willing to do whatever it took in order to find her the perfect car. She ended up drivi More

by rachel.kingdom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy and Heather
Jun 01, 2012 -

Courage Kia responded

Thank you so very much for your recent purchase & kind words. It's always great to hear from satisfied customers!!! Heather & Wendy both do a great job with thier customers and builds lasting relationships. I'm glad they were able to get you the car you wanted and the service you deserved!!! We hope you thoroughly enjoy your new KIA Forte for many years to come and look forward to seeing you again soon. Don't forget, your first oil change is on us! Thanks again, Jeff Simmons General Manager KIA of Gastonia

May 29, 2012

Me and my wife went to buy a red soul+ for 19,345 and by the time you added your extra dealer label it went to 22,000, the payment was to high.We then went to what we were told ,because of the steering whee More

by B J Mack
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather Bumgardner
Jun 12, 2012 -

Courage Kia responded

Mr. Mack, Kia of Gastonia is committed to providing high quality customer service, both before and after the sale. We strive to make your experience here a most pleasant one. Based on your review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. Please feel free to contact me directly at your convenience. I look forward to hearing from you. Sincerely, Jeff Simmons General Manager

March 25, 2012

I came in on March 24 at 745 at night and Stephen introduced his self to me, my wife, and son. He asked a few questions and took us straight to the perfect car. This had to of been the smoothest and More

by bbs25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Stiles
Mar 26, 2012 -

Courage Kia responded

Thank you so very much for your recent purchase & kind words. It's always great to hear from satisfied customers!!! Stephen does a great job with his customers and builds lasting relationships. I'm glad he was able to get you the car you wanted and the service you deserved!!! We hope you thoroughly enjoy your new KIA for many years to come and look forward to seeing you again soon. Don't forget, your first oil change is on us! Thanks again, Jeff Simmons General Manager KIA of Gastonia

September 03, 2011

Everyone that we talked to and worked with was very knowageable of the cars and ewuipment on them. Kay was very friendly and worked with us to make sure we got the best deal that we could. the ove More

by James Hanline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kay Mohammed
Sep 03, 2011 -

Courage Kia responded

Thank you so very much for your recent purchase & kind words. It's always great to hear from satisfied customers!!! Kay does a great job with her customers and makes everyone involved feel at ease. I hope you thoroughly enjoy your new KIA for many years to come!!! We look forward to seeing you again soon. Don't forget, your first oil change is on us! Thanks again, Jeff Simmons General Manager KIA of Gastonia

July 22, 2011

Kay was excellent. She went above and beyond to go over all the details of all the cars we looked at. She even let us take the car for the afternoon so we could try it out in daily life and with the car s More

by mdseeley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kay Mohammed
Jul 25, 2011 -

Courage Kia responded

Thank you so very much for your recent purchase & kind words. It's always great to hear from satisfied customers!!! Kay does a great job with her customers and makes everyone involved feel at ease. I hope you thoroughly enjoy your new KIA for many years to come!!! We look forward to seeing you again soon. Don't forget, your first oil change is on us! Thanks again, Jeff Simmons General Manager KIA of Gastonia

July 17, 2011

Before visiting Kia of Gastonia I told my friends I would rather be stripped naked and marched down Main Street rather than go car shopping. As I said, that was before visiting Kia of Gastonia. The entire ex More

by DebSanders
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Gosey, Larry (Finance)
Jul 25, 2011 -

Courage Kia responded

Thank you so very much for your recent purchase & kind words. It's always great to hear from satisfied customers!!! Ron does a great job with his customers and builds lasting relationships. I'm glad he was able to get you the car you wanted and the service you deserved!!! We hope you thoroughly enjoy your new KIA for many years to come and look forward to seeing you again soon. Don't forget, your first oil change is on us! Thanks again, Jeff Simmons General Manager KIA of Gastonia

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