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Courage Kia

Gastonia, NC

1.9
175 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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4290 Wilkinson Blvd

Gastonia, NC

28056

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Showing 175 reviews

July 11, 2014

THE MOST DISHONEST BUSINESS I HAVE EVER DEALT WITH This dealership advertised a 2013 Kia Soul on their website. We called them on Wednesday to schedule an appointment to see the vehicle. The salesman a More

by mickeypunz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh (internet sales)
Mar 17, 2015 -

Courage Kia responded

Hello Sir, I'd like to introduce myself, my name is David Reyes. I am the Business Development Director here at Kia of Gastonia. First off, I would like to apologize for your experience with us back in July. I want to assure you that things like that don't usually happen here at Kia of Gastonia. This episode seems like a huge misunderstanding due to the fact that we sometimes sell cars faster than we can update our website's inventory. Yes, our salesperson, who is no longer with our company, stated that he went out and touched the vehicle and he may have but in some circumstances, another salesperson, without prior knowledge to your salesperson, might have sold the vehicle during that same time. This happens quite frequently in the Automobile industry and I want to assure you that it is in no way indicitive of the way we do business here at Kia of Gastonia. Unfortunately, you traveled far to come and see us and for that we appreciate it and we apologize for the time, effort, and unfortunate stress you had to endure at the cost of us losing a serious customer such as yourself. It is our hope that one day you will give us every opportunity to re-earn your business.

June 23, 2014

Riverwood Purchased a van for our church. Charles and Stephen went above and beyond in customer service. I even received a call today making sure everything was More

by Riverwood
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charles Kee and Stephen
Mar 17, 2015 -

Courage Kia responded

Thank you for your kind comments! We hope that you and your church are enjoying the van and we wanted to let you know that we are here when you are ready to have your first oil change! Thanks again for allowing Kia of Gastonia the privlege of earning your continued business!

June 10, 2014

Car Purchase My husband and I received a flyer via mail about a sale that Kia of Gastonia was having. We live about an hour and a half away, but decided to call an More

by larialmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2015 -

Courage Kia responded

Thank you for your kind words! We are glad that we could provide a pleasant buying experience for you and your family. If there is any way we can continue to service all of your family's automotive needs please don't hesitate to contact us or come by the dealership! We value our preferred customers such as yourself!

June 01, 2014

Great Experience He assisted me in making an informed decision as a first time buyer. He was very friendly and knowledgeable of the vehicles in which I had questions a More

by NikNak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2015 -

Courage Kia responded

We are always happy to hear when one of our customers has a great experience with us! We appreciate your continued business and we hope to continue to service all of your automotive needs, now and into the future. Thanks again!

June 01, 2014

Happy Camper Best car buying experience in my life. This is my 5th new car and by far the best dealership. Being a femail, the staff and willingness to listen an More

by DedraEllis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2015 -

Courage Kia responded

Hello Happy Camper! We are so glad to hear that you had a fantastic buying experience with us! Here at Kia of Gastonia, we value our customers both male and female and we try our best to provide a strees-free, and enjoyable buying experience. Please recommend us to any friends or family that might be in the market and we can promise you to provide them with the same great experience you had. Again, thank you for allowing us to earn your business.

June 01, 2014

I love my new car!! The experience at kia was great! I LOVE MY NEW CAR!! Everyone at the dealer was very nice and treated us well. I really appreciate my sales consultant More

by Raquel2127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2015 -

Courage Kia responded

We are so happy to hear that you are enjoying your new KIA! Please continue to let us know how your car is running and when you are ready for any kind of service, please don't hesitate to give our Service Department a call. Also, if you know of any friends or family who might be in the market for a new Kia or any kind of pre-owned vehicle, please send them our way and we will be more than happy to provide them the same excellent buying experience you received! Again, thank you for the opportunity to earn your business!

May 31, 2014

Nice salesman I stopped by to look at the used cars and was very impressed with Joseph Autry's professionalism. He helped with my questions, but didn't try to push More

by Carey83
Customer Service
Friendliness
Recommend Dealer
Yes
May 31, 2014

amazing service Thank you for showing amazing customer service. Its always nice to know that people care about people. That is visible with Patrick. Thank you very mu More

by hlea0194
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2015 -

Courage Kia responded

Thank you for your kind words! At Kia of Gastonia, it is our creedo to always provide an honest and caring environment for all of our customers and we are glad to hear that you had a pleasant experience with us! We thank you for the opportunity to earn your business!

May 31, 2014

customer Joseph has great customer service. He was a nice and honest sales consultant. I would recommend kia of gastonia to someone looking for a car. More

by ddipiano2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph autry
Mar 17, 2015 -

Courage Kia responded

Thank you for our kind words! We are glad that your experience with Joseph and Kia of Gastonia was a pleasant one. It is our hope that we can earn your business for years to come! Again, thank you for the opportunity to earn your business!

May 31, 2014

Impressive. The amount of intelligence and accuracy of this man is impressive. He is a book of knowledge. I would recommend him to all of my friends. I would have More

by Stephens4ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Lubun
Mar 17, 2015 -

Courage Kia responded

Thank you for your kind words! We are glad to hear that you had a pleasant buying experience and we hope to service all of your automotive needs now and into the distant future! Again, thank you for the opportunity of earning your business!

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