Courage Kia

Treated me like I was important The key on my finances Kia soul broke. It was under warranty and I went to Kia Gastonia. Could not have had a better experience. Was in and out in 30 The key on my finances Kia soul broke. It was under warranty and I went to Kia Gastonia. Could not have had a better experience. Was in and out in 30 minutes. I would recommend Doug Grimm and Kia Gastonia to anyone needing service. More

THE MOST DISHONEST BUSINESS I HAVE EVER DEALT WITH This dealership advertised a 2013 Kia Soul on their website. We called them on Wednesday to schedule an appointment to see the vehicle. The salesman a This dealership advertised a 2013 Kia Soul on their website. We called them on Wednesday to schedule an appointment to see the vehicle. The salesman assured us that the vehicle was on the lot. He said that he had just "gone outside and put his hands on it." We were driving 300 to see and most likely purchase this car. On Thursday morning, they called us, not once, but twice to verify that we were on our way. After a 300 mile and five hour drive, we arrived at the dealership. Something seemed wrong right from the start. They tell us that the car had been sold three days earlier! I asked them how was this possible, since the salesman had told us that he had put his hands on it the day before. The sales manager admitted that the salesman had lied to us. This is a text book case of "bait and switch!" We got into a shouting match with these people and drove the 300 miles back home. We had $21,000 with us to purchase this car. If these people had just been honest, they would have sold a car, made a profit, and would have had a happy customer. Instead, they were dishonest and crooked and will now have me letting the world know what type of people they are. More

Riverwood Purchased a van for our church. Charles and Stephen went above and beyond in customer service. I even received a call today making sure everything was Purchased a van for our church. Charles and Stephen went above and beyond in customer service. I even received a call today making sure everything was ok. Great job Charles and Stephen. More

Car Purchase My husband and I received a flyer via mail about a sale that Kia of Gastonia was having. We live about an hour and a half away, but decided to call an My husband and I received a flyer via mail about a sale that Kia of Gastonia was having. We live about an hour and a half away, but decided to call anyway. We spoke with Stacy Bice and he was so kind, we decided to go in and see him the next day. Mr. Bice was patient, friendly, and had superb customer service skills. He met all of our needs and we are now proud owners of a 2013 Kia Soul! I would highly recommend Kia of Gastonia to anyway seeking a new or used car, but I would specifically recommend Stacy Bice to them for awesome service! More

Happy Camper Best car buying experience in my life. This is my 5th new car and by far the best dealership. Being a femail, the staff and willingness to listen an Best car buying experience in my life. This is my 5th new car and by far the best dealership. Being a femail, the staff and willingness to listen and entire dealings/deal was very comfortable. Highly recommend!!!! More

Great Experience He assisted me in making an informed decision as a first time buyer. He was very friendly and knowledgeable of the vehicles in which I had questions a He assisted me in making an informed decision as a first time buyer. He was very friendly and knowledgeable of the vehicles in which I had questions about. He gave me the opportunity to test drive as many vehicles as I possibly saw fit until I found the perfect vehicle that fit my needs. Last but not least he DID NOT LIE to me. I would recommend him as a salesmen to my friends and family. More

I love my new car!! The experience at kia was great! I LOVE MY NEW CAR!! Everyone at the dealer was very nice and treated us well. I really appreciate my sales consultant The experience at kia was great! I LOVE MY NEW CAR!! Everyone at the dealer was very nice and treated us well. I really appreciate my sales consultant Patrick for getting me the car I wanted. I highly recommend kia! More

amazing service Thank you for showing amazing customer service. Its always nice to know that people care about people. That is visible with Patrick. Thank you very mu Thank you for showing amazing customer service. Its always nice to know that people care about people. That is visible with Patrick. Thank you very much More

customer Joseph has great customer service. He was a nice and honest sales consultant. I would recommend kia of gastonia to someone looking for a car. Joseph has great customer service. He was a nice and honest sales consultant. I would recommend kia of gastonia to someone looking for a car. More