Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Court Street Ford
Bourbonnais, IL
307 Reviews
Court Street Ford has been in business for over 30 years. We pride ourselves in the fact that we treat our customers like family. Our dealership has won the President's Award multiple times. We offer new sales, pre-owned sales, service, collision repair, and finance. We service ALL makes and models and offer competitive prices! We are located a mile down from the intersection of US Route 45-52 and Armor Road in Bourbonnais, IL.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 307 reviews
September 30, 2025
Prompt service. Presented all options such as cabin filter and condition and didn’t push it Presented all options such as cabin filter and condition and didn’t push it More
by CHEBER97
Verified CustomerEmployees Worked With
September 26, 2025
Great service. Quick, thorough and friendly. Appreciate the video review of the work and status. Quick, thorough and friendly. Appreciate the video review of the work and status. More
by DLCOURSEY
Employees Worked With
September 19, 2025
Customer service is very good. Technician took video if the brakes that I wanted to see and showed why he was focused on the rear brakes. Technician took video if the brakes that I wanted to see and showed why he was focused on the rear brakes. More
by MOTISON
Employees Worked With
September 12, 2025
Service was prompt and done well & when promised. I appreciate Court Street Ford’s customer service! I appreciate Court Street Ford’s customer service! More
by JANETGRAY907
September 12, 2025
Available and fast service. I need to be able to have the vehicle serviced without and delay and a ride to where I need to be. This is it. I need to be able to have the vehicle serviced without and delay and a ride to where I need to be. This is it. More
by BESTFORWARDSPEED0
Employees Worked With
Katie Tobeck
September 10, 2025
Great communication from start to finish. Got my warranty issue fixed correctly. Very pleased with everything. Got my warranty issue fixed correctly. Very pleased with everything. More
by UNIQUELANDSCAPES
Employees Worked With
August 27, 2025
They did everything I asked for, and more. They were able to give me a ride home, and back to pick up my vehicle. I was charged less than they quoted me for the work preformed. Very high recom They were able to give me a ride home, and back to pick up my vehicle. I was charged less than they quoted me for the work preformed. Very high recommendations to get your vehicle repaired there. Staff was friendly, informative, and very polite. Thanks for your service. More
by brockster1970
Employees Worked With
Other Employees :
Willow Tuntland
August 26, 2025
I went in to have some recalls taken care of on my wife’s car. I had never been to Court Street Ford before. The fix that was done on the recall during the first appointment caused some further problems that car. I had never been to Court Street Ford before. The fix that was done on the recall during the first appointment caused some further problems that made one of the second row seats come forward on its own. A safety hazard nonetheless for my small children who have car seats in these seats. I was frustrated that I had to make another appointment but when the problem was discovered after leaving my initial appointment, I called Brittany and she got me in the same day and fixed in the same day. Usually you have to wait for appointments and these types of situations are frustrating but Brittany recognized that this problem was unsafe for my kids so my wife wouldn’t be able to drive her car until it was fixed. She handled it really well and made me feel like a priority, given the issue. Overall pleased with how everything was handled. More
by NGMEIS95
Employees Worked With
Brittany
