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Jacki McConnell
Jacki McConnell at Court Street Ford

Jacki McConnell

Quick Lane Manager

Court Street Ford

558 William R Latham Senior Dr
Bourbonnais, IL 60914

Contact Me
4.8
68 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

3 yrs, 4 mos

Languages Spoken

English English

4.8

68 Reviews

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68 Reviews of Jacki McConnell

October 21, 2026

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Employee Rating

Kim was the absolute BEST, this was my first time buying a car and she made the whole process 100x's less intimidating! More

by brittanyz
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kim Most

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Oct 21, 2026

Court Street Ford responded

Thank you so much for your kind words, Brittany! We're pleased to hear that Kim made your first car-buying experience so positive and less intimidating. At Court Street Ford, our team strives to provide a supportive environment for our customers. We look forward to seeing you again! Sincerely, The Court Street Ford Team

September 23, 2026

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Employee Rating

They do great work! I really love coming to Court Street Ford. The Service Manager is really cute too. More

by MEYERC0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryleigh Hunte, Art Meyer, Ananias "Moe" Muhammad, Kennedi Seng, Morgan Brueggert, Leasha Jacobs, Kenady Minley, Antonio Vivieros, Damien Scardina

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Sep 23, 2026

Court Street Ford responded

Thank you so much for your review! We’re glad to hear you love coming to Court Street Ford and appreciate the great work we do. We look forward to seeing you again soon! Sincerely, The Court Street Ford Team

September 16, 2026

Dealership Rating
Employee Rating

Thanks for getting my car back to me ready to go ! !! I depend on Ford !! More

by slquart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 17, 2026

Court Street Ford responded

Thank you for your kind words! We’re pleased to hear that your car is back and ready to go. At Court Street Ford, our team appreciates your trust in us and in Ford. We look forward to serving you again in the future! Sincerely, The Court Street Ford Team

September 15, 2026

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Employee Rating

People were friendly and helpful . They do a great job there. Jacki was was very helpful. More

by rogweh
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 16, 2026

Court Street Ford responded

Thank you for your kind words! We’re excited to hear you had a positive experience at Court Street Ford. Our staff appreciates your recognition of our team, especially Jacki, for their helpfulness. We look forward to welcoming you back soon! Sincerely, The Court Street Ford Team

September 06, 2026

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Employee Rating

I have bought at least 10 cars from Court Street Ford and a positive note to Jeff Chiero Jeff Swank for all the good work they’ve done to be able to get these cars More

by rgessner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Boudreau, John Williams, Jeff Swank, Jeff Sproul, Emma Landis, Art Meyer

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Sep 06, 2026

Court Street Ford responded

Knowing your kind words for Jeff mean a great deal to our team. We also appreciate your loyalty across ten vehicles and are here for your Explorer’s service needs.

August 27, 2026

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Employee Rating

Excellent service! Courtesy technician. Would recommend! See you for my next oil change and service issue! More

by Randy234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ananias "Moe" Muhammad, Morgan Brueggert

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Aug 27, 2026

Court Street Ford responded

Your praise for our courtesy technician means a lot to our service department. We look forward to caring for your Ford Explorer at the next oil change.

August 19, 2026

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Employee Rating

Excellent respectable and very kind. I’m going to tell all my family members about Core xx., Ford. More

by clegg655
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Boudreau, Jeff Swank, Jeff Sproul, Kumasi Allen, Kim Most

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Aug 19, 2026

Court Street Ford responded

We’re glad you found our team respectful and kind and plan to tell your family about our dealership. Hearing you’ll recommend us means a lot, and we hope you enjoy your Ford Escape!

August 15, 2026

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Employee Rating

The best crew I’ve ever dealt with. The service department nis absolutely amazing the sales teams are also amazing m. I will always buy my vehicles from court street ford More

by Harleyangel4u2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryleigh Hunte, Art Meyer, Ananias "Moe" Muhammad, Kennedi Seng, Morgan Brueggert, Leasha Jacobs, Kenady Minley, Matthew Disabato, Damien Scardina , Joe in sales kamasi

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Aug 15, 2026

Court Street Ford responded

Hearing you had a standout experience with both our service and sales teams means a great deal to our team. We’re pleased we could ensure your Explorer received care that met your expectations and that our sales team made the process easy. Knowing you’ll always choose us when buying vehicles means a lot to us.

August 04, 2026

Dealership Rating
Employee Rating

I bring all my cars to Cour Street Ford for service. Does excellent everytime and the video is awesome More

by shanika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ananias "Moe" Muhammad, Kennedi Seng, Morgan Brueggert, Matthew Disabato

Print
Aug 05, 2026

Court Street Ford responded

Your praise for our video updates is appreciated. Knowing our service on your Ford Ranger consistently exceeds your expectations means a lot to our service department.

August 04, 2026

Dealership Rating
Employee Rating

Always enjoy getting my car serviced by Court street Ford. Recommend 10 out of 10 More

by shanika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Williams, Ryleigh Hunte, Art Meyer, Ananias "Moe" Muhammad, Kennedi Seng, Morgan Brueggert, Matthew Disabato

Print
Aug 05, 2026

Court Street Ford responded

Thank you for the five-star rating and for recommending our service so highly. We’re glad our service department consistently meets your expectations for your Chevrolet Colorado.

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