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Court Street Ford - Service Center

Bourbonnais, IL

4.5
192 Reviews

192 Reviews of Court Street Ford - Service Center

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May 03, 2025

When I called to make an appointment for my oil change, Jackie answered my call and was very polite, courteous and made my appointment. When I came in for my appointment, Jackie checked me in and also whe More

by JOENSAL2
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jacki McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Service department is very friendly & answered all the questions when asked. Keeps customers well informed of there progress of work being done. Explains all results after work had been completed More

by CUCHIARA77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacki McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leasha Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

Oil change after pick up and delivery. All went well. Very professional. Very satisfied with rocedre More

by WILL1506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacki McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leasha Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Marker
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

Wonderful service, great tech. Quick service .Court Street Ford # 1 .Will return again soon. Yes yes yes. More

by MJS2547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leasha Jacobs
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

I'm always happy with service from Court St. Ford. Regular maintenance means fewer breakdowns. More

by RCBUSDRIVR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leasha Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Everything was satisfactory and well done! I was timely updated on all that was being done on the car. More

by THERESA_CASSERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ananias "Moe" Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Service department is on the ball, needed a BCM reprogrammed at my shop. Kenady called me right back and John Williams sent Kate out to do the job for us. Anytime I need Ford parts or service Cour More

by maintenance1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenady Minley
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Truck was at the dealership for about 2 days. The issue ended up being a bad battery. More

by MCFLY0034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ananias "Moe" Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2025

Great communication through the text application and through phone when applicable. Moe was extremely helpful when concerned about the quickness of the vehicle being fixed. More

by mssykes05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ananias "Moe" Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2025

Quick lane oil change is not quick. I was there well over an hour. They due scheduled appointments. These should be not in the quick lane More

by MARLAMOODY80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leasha Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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