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Court Street Ford - Service Center

Bourbonnais, IL

4.6
51 Reviews

51 Reviews of Court Street Ford - Service Center

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June 15, 2024

excellent as always, service department is courteous and helpful. just wish labor wasn't so expensive More

by JAMESSPOON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ananias "Moe" Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Nephew
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

We had a strange problem with our 2019 Escape. The service dept. figured it out and all is well again. More

by FRANCEEGEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ananias "Moe" Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Everything with getting oil change and maintenance check went very well. We had a time reserved for our work and it was being worked on as soon as they had the keys. More

by RUNBONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

It's always a pleasure to do business with Court Street Ford. We have been customers for a long time. More

by DZACK50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

My truck was taken in at the appointed time, service representative was very cordial and professional, he knew exactly what I needed and it was all finished in a timely manner. More

by jharms3143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ananias "Moe" Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Took my 2014 Edge in for the works service. When it was done the clerk said everything looked good except for the air filter. She didn't say why. I seemed to recall I replaced the filter not to More

by rogweh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacki McConnell
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Service was quick and addressed all my concerns. Also was helpful in offering a quote for new tires since I need them. More

by fred4lmt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

The service I received could be dilescribe as the industry standard. Nothing above and beyond nor below average. Could be a little more competitive with pricing. More

by jamesjla1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

communication was great with Elizabeth. She did a great job with keeping me updated with pickup, service and drop off. More

by CHALAWA6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hanners
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

I went in for my oil change and new tires. They did everything I needed done and it was in a very timely manner. Great Job More

by GJDJBILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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