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Court Street Ford - Service Center

Bourbonnais, IL

4.5
193 Reviews

193 Reviews of Court Street Ford - Service Center

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February 02, 2025

ok did they check tire pressure? on each tire??? still comes up as low tire pressure\! why??? More

by EZ4UWEBSOLUTIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth James
February 01, 2025

I had an issue with hazard safety warning signals not working. The dealership checked problem, explained it to me and corrected issue. More

by RUNBONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

I love the service I get from court street ford and the incentive they offer when you do business with them. Thank you ford. More

by TONYHENDERSON895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leasha Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Art Meyer is a fantastic service advisor. Very disappointed in Ford in the last 13 years though for the poor design on my 2019 Ecoboost 1.0L engine. I'm on my 3rd one at 104,000 miles. Lost # More

by kguiney
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Oil change light was not reset. We liked getting the tech video but what they said didn’t match the paperwork we got. Elizabeth and the other advisor were great answering our questi More

by christineh
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
January 25, 2025

Great service, Court street ford always takes care of me. The popcorn and coffee is amazing. Feel right at home. More

by Sethsnacks08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ananias "Moe" Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacki McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Haut, Elizabeth James
January 23, 2025

I can't say enough good things about Court Street Ford! We recently needed urgent repairs to our car, and the team here went above and beyond to help. From the moment we walking in, we were treated with ki More

by dsalkeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Swank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sproul
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Elizabeth James is a true professional. Courteous, Knowledgeable and Strait Forward. I enjoy Court Street Ford because of her. More

by DOWNSMARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth James
January 18, 2025

Professional courteous and thorough with a smile with completing the repair on time as promised More

by LRC7119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ananias "Moe" Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Court Street Ford responded

We are glad to hear everything went so well with Moe! Thank you for your continued business.

January 17, 2025

I get great service at this dealership and fair prices. they are ready to help More

by LARRY1300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth James
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