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Courtesy Acura
Littleton, CO
7,778 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 03, 2024
Cole Harris was the most pleasant financing experience I had -- the weird, not-even-a-little-pushy tactic you guys do worked well for the finance portion. I never spoke to Sean Wardrope and have no idea wh had -- the weird, not-even-a-little-pushy tactic you guys do worked well for the finance portion. I never spoke to Sean Wardrope and have no idea why I'm expected to rate him. Overall, this was far from the worst experience I've had with a dealership, but it was the most bizarre -- everyone at the dealership seemed completely uninterested in selling me a car. And the sale took almost four hours at the dealership even after I'd asked to do whatever I could online before going down to speed things up. About all my salesdude did was show me some paperwork with the wrong terms on it "because it always prints out like that, I promise." It's 2024, you could probably find a 12-year-old with enough coding skills to fix whatever dumb software that prints out that every financed purchase is at a length of 72 months. More
by rachel.rosebrook
Verified CustomerEmployees Worked With
Cole Harris, Mac Tew
January 02, 2024
Jack Aran was incredibly helpful in getting service taken care of, and made sure everything that could be covered by my warranty was covered. I love working with Courtesy Acura, and am very glad to be in the care of, and made sure everything that could be covered by my warranty was covered. I love working with Courtesy Acura, and am very glad to be in their hands again! More
by jackspangler
Employees Worked With
Jack Aran
December 29, 2023
Great customer service. Jack kept me informed regarding the status of my vehicle. He also went above and beyond to ensure my part was covered under warranty. Very good exper Jack kept me informed regarding the status of my vehicle. He also went above and beyond to ensure my part was covered under warranty. Very good experience as always. More
by akgreen9614
Employees Worked With
Jack Aran
December 28, 2023
I appreciate how communicative Jack was during my routine maintenance appointment and tire swap. They were on time, and I love getting a clean car back. Thanks, Jack! maintenance appointment and tire swap. They were on time, and I love getting a clean car back. Thanks, Jack! More
by jmcgov
Employees Worked With
Jack Aran
December 27, 2023
Once I had everything together, waiting for 4 hours or so to complete the deal was ridiculous! THe finance lady was nice but I took offense to her asking me for a preapproval letter @ 6.5% which I had throug to complete the deal was ridiculous! THe finance lady was nice but I took offense to her asking me for a preapproval letter @ 6.5% which I had through Consumer credit union. I told them not to run my credit if they couldn't beat the rate but the did anyway. THE CAR CAME WITH ONLY 1 KEY, THE COST TO GET ANOTHER ONE IS OVER $900. THE MANAGER SAID DON'T WORRY, I HAVE A MUCH CHEAPER PLACE. SO FAR, NO COMMUNICATION WITH THIS PERSON!!! More
by jeffgadd07
Employees Worked With
Cole Harris, Joshua Sands
December 27, 2023
I have always been treated as a valued customer and a desire to ensure I am completely satisfied. The car wash and vacuuming, the refreshments while waiting, the options for a loaner car, the minor paint desire to ensure I am completely satisfied. The car wash and vacuuming, the refreshments while waiting, the options for a loaner car, the minor paint touch up, reasonable charges for minor repairs, the willingness to answer my many questions be it technical or otherwise, the extra efforts to be personable, friendly and thoughtful do help me feel a valued customer. These experiences and personal interaction increase the value of where I buy my car and obtain it's service. More
by RVERNON80120
Employees Worked With
Josh Treen, Sean Wardrope, Jim O'Connell, Cole Harris, Chris Zimmerman
