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Courtesy Acura
Littleton, CO
7,807 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 24, 2023
Had bought a vehicle here before and had great experience - Sales was still a great experience - Finance experience when we decided not to purchase warranty, was poor - The tone of the room was cold and my w - Sales was still a great experience - Finance experience when we decided not to purchase warranty, was poor - The tone of the room was cold and my wife said she felt super uncomfortable as well - As soon as we declined the 6k warranty the mood and tone of the room changed - honestly ruined the experience - I have since gotten multiple calls to add the warranty. Unfortunately, I am in need of another vehicle currently and this experience will deter me from searching for a vehicle at your dealership and having to deal with your finance guys. More
by janderson0724
Verified CustomerEmployees Worked With
Rick Armijo, Jim O'Connell, Cole Harris
July 24, 2023
I had never gotten work done from an Acura dealer in the past and now I don’t plan on ever going anywhere else. A wonderful experience. I was able to work in an office while my vehicle was serviced. I w past and now I don’t plan on ever going anywhere else. A wonderful experience. I was able to work in an office while my vehicle was serviced. I was treated with care and was even provided some cool places to check out, as I just moved to Denver. More
by kirkland.tyler
Employees Worked With
Chris Zimmerman
July 20, 2023
Vanessa was awesome, very friendly and more than willing to help. I had a couple of issues and she went out of her way to make certain they were attended to. She’s a true rockstar!!! to help. I had a couple of issues and she went out of her way to make certain they were attended to. She’s a true rockstar!!! More
by KELLY
Employees Worked With
Vanessa Harris, Travis Mckoy
July 18, 2023
Car was brought in for routine maintenance with a scheduled appointment time. Couldn’t complete the same day. No follow up other than a text stating can’t get car back until following week. No loaner scheduled appointment time. Couldn’t complete the same day. No follow up other than a text stating can’t get car back until following week. No loaner cars provided, so had to go four days without our car. Had to call to ask when service would be finished. Only told by end of day 4 (again for routine maintenance). Service representative stated he would call when done. Never received a call. Had to call near end of day and show up at service center to make sure the service would be done and returned. Didn’t finish and release car until service center closing time, only to find damage to my car. Follow up with service manager was poor. Will not use this dealer’s service department again or purchase another Acura. More
by NoMore Acuras
Employees Worked With
Kenneth Starke, Chris Zimmerman
July 18, 2023
I frequented Courtesy Acura a long time ago. When I moved back to Denver I renewed the relationship. As the name implies, they are personable, professional, provide excellent service. They’ve e When I moved back to Denver I renewed the relationship. As the name implies, they are personable, professional, provide excellent service. They’ve earned my trust. More
by bjbutler777
Employees Worked With
Jack Aran, Chris Zimmerman
