Courtesy Acura

Overall experience they were very good, however, I had an appointment set to get paperwork done, and learn about the new vehicle from a technology perspective, and we ran fairly short of time, and consequent appointment set to get paperwork done, and learn about the new vehicle from a technology perspective, and we ran fairly short of time, and consequently I do not feel like I really know how to work most of the technology in the car at this point, and that is frustrating. More

Travis was professional, courteous (pardon the pun) and timely. My ony issue is that Courtesy Acura now only offers loaners on Wednesday and I would have had to wait 4 weeks...so I drove to dealership and timely. My ony issue is that Courtesy Acura now only offers loaners on Wednesday and I would have had to wait 4 weeks...so I drove to dealership and had to wait. More

Easy to schedule, great communication, thorough explanations. Travis was very helpful in determining the best options for services that needed to be performed. explanations. Travis was very helpful in determining the best options for services that needed to be performed. More

Kenny was amazing - he went above and beyond to try to get approval from my ppm for my service. get approval from my ppm for my service. More

Jack was outstanding dealing with the issue and keeping us informed the whole time and providing a loaner that fit our needs. Thank you! us informed the whole time and providing a loaner that fit our needs. Thank you! More

Josh was very accommodating to my needs and honest about how he would prioritize the work recommended. how he would prioritize the work recommended. More

Great customer service. Kenny was very thorough in explaining the work that needed to be done. I highly recommend Courtesy Acura. Kenny was very thorough in explaining the work that needed to be done. I highly recommend Courtesy Acura. More

Service department got me in and out in no time. just got what I needed nothing more, getting ready for vacation. just got what I needed nothing more, getting ready for vacation. More

I have been taking my 2006 TL in for service for the past 17 years. I always find the service staff knowledgeable and courteous whether my car is in for a routine oil change or in for its most recent 100,00 17 years. I always find the service staff knowledgeable and courteous whether my car is in for a routine oil change or in for its most recent 100,000-mile service. I love too that my car is always washed and looking better than when I brought it in. I will keep returning as a result. More

Went in for some regular maintenance, with the thought in the back of my mind that I was due for some other work, based on my last appointment. The diagnostic on my car came back quickly, and the process to the back of my mind that I was due for some other work, based on my last appointment. The diagnostic on my car came back quickly, and the process to approve work items to be done was clear and painless. I really appreciated all of the communication both via text and through phone calls. More