Courtesy Acura

excellent My experience has always been great. Check in was quick and easy, car was done when promised. excellent service! I would highly recommend the service My experience has always been great. Check in was quick and easy, car was done when promised. excellent service! I would highly recommend the service department and Matt in service. More

Courtesy Michael was excellent to work with. He is exceptionally friendly and took time to answer questions and discuss detailed work completed on our car. H Michael was excellent to work with. He is exceptionally friendly and took time to answer questions and discuss detailed work completed on our car. He offered us a loaner even though we didn't ask for one, and the work they did on our car was completed in hours, not days. Great work!!! More

Great Experience The experience I recently had when purchasing my new RDX was one of the best I have had while car shopping. Dennis was friendly, professional and acc The experience I recently had when purchasing my new RDX was one of the best I have had while car shopping. Dennis was friendly, professional and accommodating. I appreciated the fact that no high pressure sales tactics were used. He was knowledgeable and made me feel that he would do what he could to meet my needs. Dennis followed up with me timely and I never felt that it was too much. Cole was also professional and friendly. He answered all my questions and never rushed me during the process. I have a great experience with everyone I have interacted with at Courtesy. More

Service I've been having my 2010 tl serviced at Courtesy since purchased new. I've had my ups and downs with the service department as well as the sales depar I've been having my 2010 tl serviced at Courtesy since purchased new. I've had my ups and downs with the service department as well as the sales department but have been able to come to agreements. More

Excessive Oil Consumption Issue Michael Wajler was instrumental in obtaining Acura's approval to make the necessary repairs to our 2012 Acura MDX. Our car was experiencing excessive Michael Wajler was instrumental in obtaining Acura's approval to make the necessary repairs to our 2012 Acura MDX. Our car was experiencing excessive oil consumption and Michael worked with me to bring the car in regularly for testing. During the repairs Michael kept me informed on the status and the repairs were completed within the expected timeline. I worked with Michael a year ago when I needed the air conditioning repaired on short notice in order to drive the car on vacation. He was able to coordinate the repairs within one day and even arranged transportation to take me back to my office. Michael is very professional and provides excellent customer service. More

Service was fantastic, and my car was completed within the timeframe that Michael told it would be done. Great dealership to work with and would highly reccomend. the timeframe that Michael told it would be done. Great dealership to work with and would highly reccomend. More

Very nice to work with and provided great service! He was very responsive. Michael was understaffed that day and was able to provide great service and stay calm. Thanks! very responsive. Michael was understaffed that day and was able to provide great service and stay calm. Thanks! More

Fantastic work reapplying cilajet and clear bra after I needed body work. The team is great to work with and communicates status to me. Will keep coming back needed body work. The team is great to work with and communicates status to me. Will keep coming back More

Malachi was wonderful to work with! He handled an unexpected payment issue kindly and to my benefit, even though he didn’t have to. The service was done within the expected time frame. unexpected payment issue kindly and to my benefit, even though he didn’t have to. The service was done within the expected time frame. More

UsedCar Purchase I had a great experience with the purchase of my car. Everyone I dealt with was friendly and accomodating. Rick was great and brought my car to me aft I had a great experience with the purchase of my car. Everyone I dealt with was friendly and accomodating. Rick was great and brought my car to me after all I went through. Cole was helpful in getting things completed. I hate to have to report this but maybe this will help future inspections. The only issue I had was the "180 point inspection" . There were many aspects that weren't completed but were marked off as "done" It was disheartening to learn that after I drove off of the lot. Having to come back, next week will be twice, is bothersome. All was corrected and will be corrected but that shouldn't happen. The fact I have to bring up the issue and then sound like a nag about the issues I found isn't something I liked doing. The money I spent on the car and the fact that these things were overlooked isn't something Courtesy Acura is known for. When you buy a certified car it should be "like new" not bring it back and lets look at it. More