Courtesy Acura

Waiting was painless and comfortable My car needed a scheduled service and I chose to wait while the service was performed. Alec was efficient and very pleasant to work with. His quote an My car needed a scheduled service and I chose to wait while the service was performed. Alec was efficient and very pleasant to work with. His quote and time estimate was right on. The waiting area was comfortable and passed quickly as I watched Fixer Upper on tv. Alec kept me updated on the progress of my service. He even checked my car's past services to find that I had purchased my tires at Courtesy so that reduced my total charges. I drove off saving money and within the time frame I had allotted. My morning continued without a hitch due to the efficiency of Courtesy Acura. Thank you. More

Professional, knowledgeable, and very courteous service! I've been taking my 2006 MDX to Courtsey Acura since I bought my vehicle in 2009. I may spend a little more than going to another repair shop but I fe I've been taking my 2006 MDX to Courtsey Acura since I bought my vehicle in 2009. I may spend a little more than going to another repair shop but I feel respected and appreciated as a customer which you don't often get these days at other places of business. That is a biggie with me! And of course I trust their mechanic's because of the quality of their work. It's just nice to have an established relationship with the folks at Courtesy! We appreciate it! More

Quick and easy Saw the used truck that fit my needs test drove the truck at 1 o’clock and was driving home with it by four Saw the used truck that fit my needs test drove the truck at 1 o’clock and was driving home with it by four More

Vanessa doesn't return voicemail messages or emails Had my car in for service in December which included loading the new Navigation disc. I was told the data was bad on one disc and they called and orde Had my car in for service in December which included loading the new Navigation disc. I was told the data was bad on one disc and they called and ordered a new disc to be sent to me. When the new disc never arrived, I called and left VMs and sent emails to Vanessa asking her about the disc. My VMs and emails were never returned. I ended up calling the Acura Navigation Center myself and after two phone calls and a couple of hours on the phone I got a supervisor today who is finally indicating they will Fed Ex the new disc. Fingers crossed that this happens. Vanessa at Courtesy Acura Littleton was not helpful at all with this issue. More

Regular oil change and maintenance Everything was great! Only small issue was it took an hour and 45 minutes. Kayla was great. She took care of me and kept me updated while I waited. Everything was great! Only small issue was it took an hour and 45 minutes. Kayla was great. She took care of me and kept me updated while I waited. More

Fantastic Customer Service A couple years ago I was getting work done on my car for another issue. As they were wrapping up that service, I got a call saying my oil pump needed A couple years ago I was getting work done on my car for another issue. As they were wrapping up that service, I got a call saying my oil pump needed to be resealed. Well, almost two years later (oops) I finally scheduled a time to get the work done. I dropped off my car pretty early in the morning, and Alec was my Service Advisor. I was given a loaner vehicle, and later in the day Alec called to confirm the diagnosis of my car. He also told me a few other issues that he noticed, but gave me his personal recommendation on what he would do if it was his car. From the beginning Alec was friendly, customer service oriented, and overall made my experience with Courtesy Acura great. Should I need any other work done on my vehicle in the future, I know I can count on Alec to help me out. More

Another successful visit Everyone was great! Kayla was great to work with and the techs didn’t give up. They found the issue in my car and fixed it with no problem! Thank you Everyone was great! Kayla was great to work with and the techs didn’t give up. They found the issue in my car and fixed it with no problem! Thank you More

Great experience for MDX service Competitive pricing, did not try to up sell services. Honored coupon to help reduce final cost. Completed earlier than promised. Friendly atmosphere a Competitive pricing, did not try to up sell services. Honored coupon to help reduce final cost. Completed earlier than promised. Friendly atmosphere and quality work. Loaner vehicle was as requested and was a pleasure to drive. More

Everything was wonderful. Connor is the best Great service by Connor and his team! You feel like you’re their only customer! My car was ready on time all washed and looking good. I always feel s Great service by Connor and his team! You feel like you’re their only customer! My car was ready on time all washed and looking good. I always feel satisfied with Courtesy Acura! More

Great experience from start to finish! Cole and the rest of the team here are very knowledgeable and efficient. Cole especially knows everything you need to know about the car you're lookin Cole and the rest of the team here are very knowledgeable and efficient. Cole especially knows everything you need to know about the car you're looking at - from safety features, car seat versatility, and amenities! We also worked with Shea and he was also great at getting us what we needed. Based on our experience I would highly recommend anyone at Courtesy! More