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Courtesy Acura
Littleton, CO
7,767 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 7,767 reviews
October 07, 2018
Great Experience Great experience working with Jeremie over email and Jim in the dealership. They made the car buying process very easy! Thank you for all your help Great experience working with Jeremie over email and Jim in the dealership. They made the car buying process very easy! Thank you for all your help More
by KatieS
Employees Worked With
Jim O'Connell, Jeremie Martinez
October 06, 2018
You will get better deals at other dealerships. I didn’t have the time to spend visiting different dealerships, so I went straight to Courtesy Acura because I was in the area for a meeting. The sale I didn’t have the time to spend visiting different dealerships, so I went straight to Courtesy Acura because I was in the area for a meeting. The sales guy showed me the RDX, took me for a test drive, and I liked it so much that I decided to purchase. Was he nice? Sure, but did he do anything above and beyond, not really. He assured me they were priced competively but this is not true (I received quotes after my purchase from other dealerships), so if you can, shop around. I didn’t save $1 and he also didn’t try to save me any money or offered me any incentives (he says this is how Acura does business, again, not true). So, come here if you are just ready to walk in and buy a car, but don’t expect anything above and beyond. Also, don’t buy anything extra, which they will try to talk you into, because you can also get better prices at other dealerships. They tried talking me into purchasing the service package upfront, evethough I told them I live about an hour away, they again, assured me they have a driver that can come pick up my car from my house and then bring it back. I’m glad I declined, because I left my car for them to add an additional $1500 worth of accessories, and they could not get anyone to drive the car back to me for us to switch out their loaner car. So, I made the hour journey back to the dealership - my keys were left at the front desk and the receptionist told me, “I hope you don’t have to walk the entire dealership to find your car.” That’s it. No one to walk around the car with me, no one to be physically present to show me what was done, nothing. As a matter of fact, I get random texts from someone in service thanking me, but when I called to speak to him, he has no idea who I am or what I had done to the car...or where my car was prior to me coming to pick up. I don’t recommend this dealership if you have time to look around, but if you know what you want, don’t have time to shop around, then they are polite and professional, especially if you just make their job easy by walking in and buying a car. More
by AcuraRDX2019
Verified CustomerEmployees Worked With
Patricia, the receptionist., Connor Thomas, Don Behrens, Jeremie Martinez, Kim Guscott
October 05, 2018
Fast friendly service! Love getting my MDX serviced here. I drive down from Steamboat Springs and over the past 5 years everyone has been great to work with! Love getting my MDX serviced here. I drive down from Steamboat Springs and over the past 5 years everyone has been great to work with! More
by Steamboat Gail
Employees Worked With
Alec Ernce, Chris Wunderlich
October 05, 2018
Very good Chris took good care of me. Service was done in timely manner. Waiting area was clean and coffee excellent. Car was vacuumed and cleaned to my saru Chris took good care of me. Service was done in timely manner. Waiting area was clean and coffee excellent. Car was vacuumed and cleaned to my sarusfactiin. More
by RRWOLF1
Employees Worked With
Chris Wunderlich
October 04, 2018
Great Dealership Efficient and vehicle was ready on time. Love the fact that they give you a loaner while your car is being serviced. Also it is nice and clean when y Efficient and vehicle was ready on time. Love the fact that they give you a loaner while your car is being serviced. Also it is nice and clean when you pick it up More
by GREENWORX12
Employees Worked With
Connor Thomas
October 04, 2018
Great Service Th repairs were completed quickly and Connor kept me updated on the status of my car all day. The car drives and rides like new! Th repairs were completed quickly and Connor kept me updated on the status of my car all day. The car drives and rides like new! More
by marknelson11
Employees Worked With
Connor Thomas
October 04, 2018
Everyone was very friendly and helpful. Michele went out of her way to get my car looked at as I was concerned i had an oil leak from week before's oil change. She also looked into an unreso Michele went out of her way to get my car looked at as I was concerned i had an oil leak from week before's oil change. She also looked into an unresolved issue from April regarding a referral. More
by GLORIAGRE
Employees Worked With
Michele in service.
October 04, 2018
Friendly, personalized customer service from Dennis My experience with Acura the past three years had been less than ideal. When I decided to get rid of my "unlucky" RDX, Dennis Craig stepped up to the My experience with Acura the past three years had been less than ideal. When I decided to get rid of my "unlucky" RDX, Dennis Craig stepped up to the plate. He listened to my needs and did what he could to put me in a vehicle that would instill my faith back in Acura. From the first phone call to the purchase of my new RDX Dennis strived to connect on a personal level and make sure that I was happy. At the end of the day, I am excited and hopeful that my 2018 RDX lives up to it's reputation! Thank you Dennis for giving me a fair trade in value and putting me in my very upgraded new car! I know that Dennis will always be willing to help in the future. More
by AbbyJans
Employees Worked With
Dennis Craig
October 04, 2018
Great Service from Michelle My experience with Courtesy Acura has always been great and I will go there for all my services. I am very excited to have Michelle back to the team a My experience with Courtesy Acura has always been great and I will go there for all my services. I am very excited to have Michelle back to the team and be my advisor again! More
by TUAN.Q.NGUYEN
Employees Worked With
Michelle
October 04, 2018
Great service Quick check in and check out. Car returned clean and washed with a chocolate and water bottle. Car was ready when promised. Great service! Airbag r Quick check in and check out. Car returned clean and washed with a chocolate and water bottle. Car was ready when promised. Great service! Airbag recall. More
by dckendle
Employees Worked With
Matt Sheridan
