Courtesy Acura

excellent service and excellent representative(Matt) Overall good experience Solved my problem...according to the representarive Matt was very attentive to my problem and kept me informed What else Overall good experience Solved my problem...according to the representarive Matt was very attentive to my problem and kept me informed What else can I say?????????????? More

Great service Scheduling was easy and service was great. Everyone is friendly and ready to help. I appreciated the wash and detail. I will continue to take both Scheduling was easy and service was great. Everyone is friendly and ready to help. I appreciated the wash and detail. I will continue to take both my Acuras to Courtesy Acura. More

Consistently Good Service I have been a long time customer of Courtesy Acura in Littleton, CO. The service managers are professional and always are respectful of my service ne I have been a long time customer of Courtesy Acura in Littleton, CO. The service managers are professional and always are respectful of my service needs. The service managers are attentive to my specific service issues and never make me feel my concerns are unwarranted. More

Delt with Chris Smith. All of my interactions were with Chris Smith, Service Consultant. He was very professional and attentive. While I waited (my decision to wait), Chris All of my interactions were with Chris Smith, Service Consultant. He was very professional and attentive. While I waited (my decision to wait), Chris escorted me to the waiting room and came back a number of times to provide me with updates on my RDX. Nice place to and nicer people to work with! More

Some problems but quickly resovled I recently purchased a 2009 Nissan Murano from Jim (who is fantastic). Unfortunately I had some issues with right off the bat. During my test drive we I recently purchased a 2009 Nissan Murano from Jim (who is fantastic). Unfortunately I had some issues with right off the bat. During my test drive we noticed that the back passenger driver side seat belt latch did not work, Jim said no worries they would order the part and fix it at no charge since it was a safety issue (GREAT!). I noticed that my horn did not work as soon as I got it home and tried to honk to get my family to come out and see the new car, I called and left a message for the service department and never heard anything back until 3 weeks later when I had to take the car into them to have them look at and see why it was loosing RPM's/acceleration when driving. The service department apologized for not getting back to me about the horn, they immediately took the car and drove it to see if would do the same thing for them, it did and they thought it was the transmission. Chris (service department person I worked with) was AWESOME, he kept me up dated about everything while I waited for their finding. Chris informed me they thought it was the transmission and they wanted to send the car to a Nissan dealer for them to look at and see what they thought it was (all at NO charge to me), he informed me any repairs that Nissan or Acura did would be at no charge to me since the car was still under the power train warranty. Chris put into a loaner car (very nice 2018 Acura RDX) to use while my car was being worked on, again at no charge to me. The service department/Chris kept me up to date as soon as they had any information. The results of all of this is the horn was not bad apparently you just have to use more force then you think to get it to sound, the seat belt latch was not broken the correct latch was just pushed so far down in the seat my passenger could not find it, and the transmission is not bad it was a fuel intake boot that had a rip in. Acura had Nissan replace the fuel intake boot and Nissan also replaced my thermostat and battery cables. As I said before this was all no charge to me! I could not have asked for a better service experience. Thank you so much Jim, Chris and everyone at Courtesy Acura!!! More

Excellent experience Dennis Craig excellent in sales (as usual), we're a repeat customer because of not only the Acura brand, but Dennis himself. Very responsive, no nonse Dennis Craig excellent in sales (as usual), we're a repeat customer because of not only the Acura brand, but Dennis himself. Very responsive, no nonsense, fair, can reach him any time post sale too. Wouldn't consider buying from the other Acura dealer in town. Finance experience with Jake Williamson also very good, seems like it took about half the time you'd normally spend in that office. More

2019 Rdx purchaser Dealing with Cole Harris was great. Cole knew the new rdx from stem to stern . Showed us all the features and also showed us how they worked. . Cour Dealing with Cole Harris was great. Cole knew the new rdx from stem to stern . Showed us all the features and also showed us how they worked. . Courtesy is lucky to have Cole as an employee. . More