Courtesy Acura

Incredible customer service! This is the first time I purchased a car from Courtesy, and also the first time for a service there. Vanessa is extremely pleasant and professional to This is the first time I purchased a car from Courtesy, and also the first time for a service there. Vanessa is extremely pleasant and professional to work with. She listens carefully to my needs and issues, and documents it in great details. They didn't have a loaner available at that time, but they were able to provide a ride through Lyft to/from my home. When I came back to pick up the vehicle, all issues were addressed and taken care of. Vanessa personally walked me to the parts department to pick up the touch-up paint and made sure I received the correct item. She provides the best customer service I've seen in years! More

Great service with upfront pricing I always take our Acura here. It is a great service center, easy to get in, and they provide a good overview of what needs to be done up front. I always take our Acura here. It is a great service center, easy to get in, and they provide a good overview of what needs to be done up front. More

Regular maintenance I had a maintenance service light and took my car into the Acura dealership. This is my second service with Connor and found him to be very helpful in I had a maintenance service light and took my car into the Acura dealership. This is my second service with Connor and found him to be very helpful in explaining what needed to be done. I am pleased with this dealership and my service advisor. More

They delivered as promised ! The 2019 RDX is a fine vehicle. I am still learning some of the features that came as equipment. The Courtesy Acura sales personnel were very informe The 2019 RDX is a fine vehicle. I am still learning some of the features that came as equipment. The Courtesy Acura sales personnel were very informed and helpful to getting the vehicle purchased, delivered and hitting the road. More

Return trip to get realignment. I was disappointed to have to travel from downtown Denver to Littleton to get my tires realigned. The service was recommended so we agreed to having o I was disappointed to have to travel from downtown Denver to Littleton to get my tires realigned. The service was recommended so we agreed to having our tires aligned to prolong their life. We had not noticed any issues with the car pulling from center. However after the alignment we had major pulling so i had to return to Courtesy and spend another hour in the waiting room. The advisor was apologitic and the scheduler made time for me the same day I called. More

Oil change rear brakes Just awesome you guys have me a courtesy vehicle and nothing changed in my day. The work was done early and all your service reps were so friendly and Just awesome you guys have me a courtesy vehicle and nothing changed in my day. The work was done early and all your service reps were so friendly and professional More

Sync cell phone After many frustrating attempts on my part to sync cell phone. I took a chance that the excellent Courtesy Acura Service Department would help. Lou Ta After many frustrating attempts on my part to sync cell phone. I took a chance that the excellent Courtesy Acura Service Department would help. Lou Taylor was gracious and quick to help. My phone was connected in a flash. As always the Service Department lives up to it’s name and does provide excellent service. Such a pleasure to do business with Courtesy Acura as courtesy really is your in the name. Mary Pierce More

Keep on Trucking! After going to local automotive shops for years I finally took my 2007 MDX to a certified dealership, I was apprehensive and a little nervous because After going to local automotive shops for years I finally took my 2007 MDX to a certified dealership, I was apprehensive and a little nervous because of the stories about getting ripped off at a flashy dealership. I was pleasantly surprised that was not the case. I was treated fairly and not pushed to purchase anything more than what was required for a car that needed work to keep it safe. Up/front and knowledgeable service agents (Chris Smith) made the experience seamless! More

Attention to detail Had a panel replaced under warranty, the replacement panel had a defect, prior to returning the vehicle to me, the panel was reordered and replaced. Had a panel replaced under warranty, the replacement panel had a defect, prior to returning the vehicle to me, the panel was reordered and replaced. More