Courtesy Acura

Regular Maintenance The web page makes it easy to schedule service. The team are fast, friendly and professional at servicing both of my Acuras! I highly recommend them The web page makes it easy to schedule service. The team are fast, friendly and professional at servicing both of my Acuras! I highly recommend them! More

Good service We, unfortunately didn't have the work done at Acura because it was very expensive. Everyone that helped us in this process was nice and helpful. We, unfortunately didn't have the work done at Acura because it was very expensive. Everyone that helped us in this process was nice and helpful. More

Disappointed with response to need for emergency service Car would not start after driving away from home. Called for tow (AAA) told no loaners available for 3 days (!) offered shuttle. AAA technician discov Car would not start after driving away from home. Called for tow (AAA) told no loaners available for 3 days (!) offered shuttle. AAA technician discovered badly corroded battery contacts. There was not enough contact available to charge the battery. My vehicle had been serviced (oil change, brake fluid flush, tire rotation, alignment, "safety check") 3 weeks ago. One of the service reps (Chris) told me that the battery connections 'should have been checked as part of the safety check when serviced'; the other one (Vanessa) said, "we don't routinely do that"!. Vanessa told me that there was no sign of corrosion and that everything tested fine - ignoring the fact that the AAA technician had cleaned all of the corrosion off the battery posts less than an hour before! I am deeply disappointed that driver safety is seemingly of so little concern to the Service Department at Courtesy Acura. I was fortunate that I was stranded in a safe place in broad daylight. More

Car and Courtesy both winners! We recently purchased a new 2018 Acura MDX (the car sells itself) after having our previous MDX for 14 years. Jimmy, our salesman, was a 'rockstar'! We recently purchased a new 2018 Acura MDX (the car sells itself) after having our previous MDX for 14 years. Jimmy, our salesman, was a 'rockstar'! From start to finish he listened, he took every effort to find what we needed, he was very engaging, and the process to purchase went smoothly. Everyone we were in contact with was very personable and professional. Courtesy Acura is a smooth running machine! More

Past and Present The last time I took my vehicle to Courtesy Acura for service I was told it needed a repair that would cost around $2000. I took it elsewhere for the The last time I took my vehicle to Courtesy Acura for service I was told it needed a repair that would cost around $2000. I took it elsewhere for the repair which turned out to be around $300. When I took the vehicle back to Courtesy that day to bring it to their attention, the service manager put my vehicle on the lift and confirmed, and agreed with, what the other auto repair shop had advised me. That is dishonesty beyond the limits. It is unacceptable. How many other customers have been taken advantage of, unbeknownst to them? It is unlikely that this is an isolated incident that I experienced. Courtesy Acura has lost me as a customer, oil changes included. The only reason I took the vehicle in this week was for a recall. Matt was very pleasant and accommodating on this current visit for service. More

Great Job! As always the maintenance work was done quickly, efficiently, and at a fair price. Vanessa kept me in the loop on all matters. I was able to wait w As always the maintenance work was done quickly, efficiently, and at a fair price. Vanessa kept me in the loop on all matters. I was able to wait while the work was done and the great waiting area allowed me to pass the time effectively. More

Great Experience!! This was the 2nd vehicle that I purchased from Kerry the 4th we have purchased from Courtesy. On each occasion I found the service and the overall pr This was the 2nd vehicle that I purchased from Kerry the 4th we have purchased from Courtesy. On each occasion I found the service and the overall process efficient and professional. Kerry is a real professional that thoroughly understands how to treat the customer so that they feel great about the experience. I will definitely return when I am in the market for a vehicle again. Jake in their finance dept. was also exceptional and took great care to understand how valuable our time was that day. More

Exceeded Expectations Conner was concise in the explanation of the 50k service, had a loaner vehicle ready and called advising me that my vehicle was ready including wash 1 Conner was concise in the explanation of the 50k service, had a loaner vehicle ready and called advising me that my vehicle was ready including wash 1.5 hours earlier than schedule. More