Courtesy Acura
Littleton, CO
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My wife and I had been looking for a new, luxury SUV to replace our aging BMW X5. After a lot of research we called Courtesy Acura in Littleton, CO and we were paired with a very knowledgeable salesperson replace our aging BMW X5. After a lot of research we called Courtesy Acura in Littleton, CO and we were paired with a very knowledgeable salesperson named Floyd Pratt. We were traveling from Grand Junction so it was important for us to be in communication through the week. Floyd was prompt, responsive, and answered all of our questions. Most importantly, he was genuinely kind and we knew that he actually cared more about us getting into the right vehicle than his own personal commission. This is a rare quality that separates the 'car salesman' from a trusted advisor who guides you with ease through the buying process. From top to bottom, Courtesy Acura has exemplary customer service. There is no pressure, no hard sale, no tough negotiation, no 'closer' that comes out of nowhere to try to seal-the-deal in the event you are not quite sure or need more time. Not only did we appreciate Courtesy Acura for their superior quality, they are also selling a superior product. We feel so blessed with our new Acura MDX, that we found the best price at Courtesy Acura, that they gave us a fair price for our trade, and that we were able to work with such a wonderful and committed person, Floyd. We would also like to thank the other great people who helped us and were committed to us having the most seamless and enjoyable transaction. Lou (showed us all the technical features of our new car), Dean (who guided us through financing) , and Will, the manager, who came out just to say thank you and shake our hands in the end. We know Floyd will be there for us when we are ready to buy our next Acura and that gives us tremendous piece of mind. More
Dennis was very friendly and knowledgable. It was very laid back and we didn't feel pressured at all. I would highly recommend this dealership to family and friends. laid back and we didn't feel pressured at all. I would highly recommend this dealership to family and friends. More
Our experience at Courtesy Acura was probably the best car buying experience we have had in a long time. Ray was very knowledgeable and personable as well, and he helped us with any questions we had. My car buying experience we have had in a long time. Ray was very knowledgeable and personable as well, and he helped us with any questions we had. My favorite part was when I went to pick up my new car it was actually ready, that usually has not happened in the past and I would have to wait for a very long time. Ray also helped me set up my car, and taught me how to use everything. This was a great experience and I would definitely recommend your dealership. Also, I love my Acura MDX so much, it's amazing. More
We had an exceptional experience at Courtesy Acura. Our salesperson Floyd Pratt just could not do enough for us. He truly was very sincere, thourough, pleasant to deal, with and very knowledgeable. He made salesperson Floyd Pratt just could not do enough for us. He truly was very sincere, thourough, pleasant to deal, with and very knowledgeable. He made the process a very pleasant and easy one. We would definitely recommend Floyd to others. More
Car buying isn't on my Top 10 List of things I love to do. However, I just had the best experience at Courtesy Acura! To be specific, Todd Connell was amazing! My daughter introduced me to Todd as she to do. However, I just had the best experience at Courtesy Acura! To be specific, Todd Connell was amazing! My daughter introduced me to Todd as she recently purchased her Acura RDX from Courtesy and was impressed with him and the dealership. I was in the market for a new car, however, not excited about the process. Todd was great! Knowledgable, helpful, and genuinely friendly. He was patient with my questions and concerns and very honest and candid in his responses. I never once felt pressured. Todd's understanding of all the Acura models helped make a stressful decision easy. In fact, everyone at Courtesy Acura should be recommended for their attentiveness, knowledge, and respect for their customers. I am now the excited owner of my own RDX and will be singing their praises to everyone I know who's in the market for a car! More
Floyd was very helpful when buying our new Lexus. He was knowledgeable about the car, even though it was not an Acura, and very helpful throughout the process. Once we were ready to buy the car, we got in a knowledgeable about the car, even though it was not an Acura, and very helpful throughout the process. Once we were ready to buy the car, we got in and out pretty quickly and were happy to drive home that day with our new ride. More
Our salesman and all the staff from meeting everyone to leaving the store with our beautiful car were amazing and live up to the name Courtesy Acura!! Courteous from beginning to end! I would totally refer leaving the store with our beautiful car were amazing and live up to the name Courtesy Acura!! Courteous from beginning to end! I would totally refer friends and family here!! It was one of the best experiences of purchasing a car I have ever went through. I have purchased new and used and I was treated as if I were buying a brand new car! I loved the experience at Courtesy Acura! Thank you as well to the financing team who also did an amazing job and treated us well More
Dennis Craig is the best salesman I have ever worked with, that's why we bought car from this dealer. This is the third car we have purchased from Dennis Craig. We look forward to continuing to work with, that's why we bought car from this dealer. This is the third car we have purchased from Dennis Craig. We look forward to continuing to work with Courtesy Acura and Dennis. More
Most of my interactions with Courtesy Acura began with checking pricing online. I don't have time for and can't stand dealerships with tons of options, text, and features, but they refuse to tell you how checking pricing online. I don't have time for and can't stand dealerships with tons of options, text, and features, but they refuse to tell you how much the car costs? Working to buy a car for my wife was so pleasant based on Sean and Todd. Sean is honest, direct, and he is straightforward. He answers questions and responds to emails very quickly. A late night email gets answered by 8am the next morning, at the latest. Sean was flexible enough to let me take a 2014 MDX home to see if it would fit in my garage after we've changed some things and then allowed my wife to drive it for a day to pickup kids and see it 'in production.' Unfortunately, other Acura dealerships in Aurora felt we'd put too many miles on their MDXs if we drove one home (even though we live in Aurora). So the other dealership wouldn't let us drive the car home nor park it in our garage. On the day I purchased the MDX, my super-busy life was it's normally hectic schedule. I needed to buy the vehicle and get across town to take it to my wife. She had events and would only be available up to a certain time. Sean, Todd, and the finance manager were super efficient and were very understanding. They helped me get all the documents signed, offered me value-added services, and had me on the road in-time. I strongly recommend this dealership. Very professional, very knowledgeable, and very straight-forward. It's the opposite of the pushy sales that too many of us have seen before. These guys know Acura and its competitors. They really are, dare I say fun to work with for this kind of purchase. More
I went in to Courtesy Acura, to trade in my Subaru for a new MDX - couldn't have been easier. I worked with Rick Armijo, from the time I walked on the lot, to signing the contract, and it was a breeze. Ri new MDX - couldn't have been easier. I worked with Rick Armijo, from the time I walked on the lot, to signing the contract, and it was a breeze. Rick was reasonable on the pricing, trade in value & terms - no pressure, no sketchiness. I was particularly impressed that he sat me down in front of his computer to look up the trade in value of my car, and then he offered more than the listed trade in price, because his mechanic said it was in such good condition. All around, great experience - highly recommend any in the greater Denver area visit Rick & Courtesy Acura. More



























