Courtesy Acura
Littleton, CO
Filter Reviews by Keyword
By Type
Showing 7,809 reviews
Courtesy Acura? With a name like that you would expect great service and friendly people right? Well this place is that and more. I have been searching across the country for a used MDX that would meet great service and friendly people right? Well this place is that and more. I have been searching across the country for a used MDX that would meet my demands of excellent condition, great value and a history of outstanding service. When I received a call from my longtime friend Sean Wardrope about a newly acquired pre-owned MDX that he felt was everything I was looking for I immediately jumped on the deal. Being from California and purchasing a car sight unseen can obviously be a risky, even unwise decision. However, knowing Sean for many years, and trusting his integrity and genuine love of his chosen career, I made no qualms about this big ticket item. The vehicle was, according to my friend, "a solid, clean and the deal I had been hoping for". Good enough for me. Plane ticket purchased for the next morning and I was off. When I landed in Denver I was greeted by my good friend and informed that he had taken a couple days off so that he could drive back to Sacramento with me - Wow - now that is service! Not that I would have expected or hoped for such a thing but that's the kind of guy Sean Wardrope is. As far the actual vehicle, it is a beauty. An older MDX to be sure, but as clean and comfortable as anything on the road, and trust me, after 1,250 miles in 2 days I know. Another member of the Acura team worth mentioning here is Dean Johnson who handled my financing. This was the BEST car purchase I have ever made in terms of the finance guy!!! Everything was lined up, there was no pushy back end dealings that seem to be the norm at lower end dealers I have visited. This guy was straight up professional and a pleasure to work with. Thanks Dean for making my deal so seamless and easy. So to sum up, yes, Sean is a long time friend, but I expect that every person he deals with gets the same treatment as I received. This guy, and this dealership are worthy of praise. Courtesy Acura? The name does not even come close to doing these guys justice! More
I had a good experience working with Sean Wardrope - he answered my questions promptly, was helpful and forthright. I also dealt with one other individual who got back to me right away with answers to my answered my questions promptly, was helpful and forthright. I also dealt with one other individual who got back to me right away with answers to my questions. This was a different experience than I had at other dealerships. The price as set and they were not willing to deal on that, but it was about the right market price for the car I purchased - not a great deal but fair. There were three small issues with the certified pre-owned car we purchased and they were quickly addressed by Sean and the service folks. More
We had a great experience with Courtesy Acura from start to finish. What started off as a service appointment ended up in a used car sale the following week. The staff treated us really well - we got an app to finish. What started off as a service appointment ended up in a used car sale the following week. The staff treated us really well - we got an appointment and loaner car the next day, timely follow up from the service team, detailed explanations of the problems and a never-give-up attitude in searching for a used car that met our criteria. More
We had been car shopping all day, we live in Highlands Ranch and had gone as far as Boulder. Every other dealer was pushy, and rude. Then we came to Courtesy Acura!. The service was amazing!!! the deal Ranch and had gone as far as Boulder. Every other dealer was pushy, and rude. Then we came to Courtesy Acura!. The service was amazing!!! the dealership is clean and organized. The sales consultant that helped us - Floyd Pratt - Was exceptional!! He was kind, curtious, and an all around wonderful person to work with!! The paperwork process was equally enjoyable, and we never felt pressured or overwhelmed. The car we bought is a used Acura and i LOVE it!! Thank you Courtsey Acura and Thank you FLoyd for being soo great!! More
Jim and Sean were awesome to work with. Very friendly. I highly recommend these guys. The experience was easy, no games. They filled me in on the dealer benefits. Showed me the basic operations for the I highly recommend these guys. The experience was easy, no games. They filled me in on the dealer benefits. Showed me the basic operations for the nav system and invited me back for some advanced training once I started using it. It was the best car buying experience I've ever had! More
Jeff was so friendly and knowledgeable. I really appreciated that he was such a straight-shooter. I definitely will buy from him again. Dean in Finance was very efficient, and answered all our q appreciated that he was such a straight-shooter. I definitely will buy from him again. Dean in Finance was very efficient, and answered all our questions very patiently. With both, I didn't feel rushed or pressured. A great, great experience. More
Price and quality. Jim spent all the time I needed with me with no pressure. The whole staff was very friendly. I would recommend this dealership to anybody. me with no pressure. The whole staff was very friendly. I would recommend this dealership to anybody. More
Awesome service! Sandy S Was a big help when bringing my car in for some fixing and maintenance. I feel like he is honest and considerate of my family's needs. Courtesy Acura has definitely won my trust i car in for some fixing and maintenance. I feel like he is honest and considerate of my family's needs. Courtesy Acura has definitely won my trust in their service department through visits over the years explaining what is necessary, what is optional, and what I need to be ready for in the future. And the guys in the garage are helpful and courteous (helping get all my car seats in and out!!) More
I was frustrated after finding out my newly purchased used car needed new brakes, but Lou Taylor quickly fixed the issue. He went above and beyond my expectations. The dealership got me in the same day I used car needed new brakes, but Lou Taylor quickly fixed the issue. He went above and beyond my expectations. The dealership got me in the same day I called in, and had it fixed by the next day. Lou Taylor delivered my car to my house the very next day because he knew I was unhappy about the breaks and was hesitant about driving in the snow to pick up my car. He did everything possible to satisfy me! He also provided me with touch up paint I had asked for. Although I was upset my brake pads were worn, Lou took full responsibility and fixed the issue as quickly as possible. Thank you! More



























