4,681 Reviews of Courtesy Acura - Service Center
Malachi in the Service Department was extremely helpful with getting my car serviced for the first time. He was very sincere and walked me through each step of the process. I always have a great experience with getting my car serviced for the first time. He was very sincere and walked me through each step of the process. I always have a great experience at Courtesy Acura even from the very first time I stepped foot in the dealership in October when I leased my car. Highly recommend this dealership! More
Amazing customer service every time. Thank you David! His attention to detail and guidance is much appreciated! I will definitely recommend Acura whenever possible. Thanks again. attention to detail and guidance is much appreciated! I will definitely recommend Acura whenever possible. Thanks again. More
Friendly and timely service...The car was clean and the service center was clean and enjoyed a cold beverage. Malachi was attentive and friendly and explained the services well. Thanks. service center was clean and enjoyed a cold beverage. Malachi was attentive and friendly and explained the services well. Thanks. More
Have used this dealership several times and have always been pleased with the service. On my last visit, Jack was my service manager. He did an awesome job and got me out of there on schedule! Plus, they v been pleased with the service. On my last visit, Jack was my service manager. He did an awesome job and got me out of there on schedule! Plus, they vacuumed my entire car!! I drive from Parker to go to this dealership. Shows how pleased I have been! More
The car was ready when Malachi said. Very friendly and helpful service. The price was reasonable and fair. Car was washed,Will e ack for the next service. helpful service. The price was reasonable and fair. Car was washed,Will e ack for the next service. More
We love Courtesy Acura and we love our car. However, we are really tired of getting a different answer each time we ask about our squealing brakes. The answer that we got this last time takes the prize. We are really tired of getting a different answer each time we ask about our squealing brakes. The answer that we got this last time takes the prize. We own an upper end car and there is no reason we should have to listen to squealing every time we come to a stop. There should be an answer to this problem. Acura needs to find a fix. And based on the answer that we got this last time, we sure won't buy another Acura. More
People nice, but process problems. No designated after hours location to drop vehicles towed for service. This is a big problem. Also, was never notified when the vehicke was ready for pickup because s hours location to drop vehicles towed for service. This is a big problem. Also, was never notified when the vehicke was ready for pickup because service relies on an automated text systen that failed. A simple call would be personable and not to rely on broken software to negatively affect the customer. More
The day before we needed to leave on a cross-country trip, I found a nail in my tire — drove to Courtesy Acura and was given immediate service, replacing with a new tire in stock. great service when I trip, I found a nail in my tire — drove to Courtesy Acura and was given immediate service, replacing with a new tire in stock. great service when I needed it! More
Very nice experience in a world of craziness! Totally pleased! Comfortable waiting room and user friendly. Everyone was very friendly and knew what they were doing. pleased! Comfortable waiting room and user friendly. Everyone was very friendly and knew what they were doing. More