Courtesy Acura - Service Center

Another successful visit Everyone was great! Kayla was great to work with and the techs didn’t give up. They found the issue in my car and fixed it with no problem! Thank you Everyone was great! Kayla was great to work with and the techs didn’t give up. They found the issue in my car and fixed it with no problem! Thank you More

Fantastic Customer Service A couple years ago I was getting work done on my car for another issue. As they were wrapping up that service, I got a call saying my oil pump needed A couple years ago I was getting work done on my car for another issue. As they were wrapping up that service, I got a call saying my oil pump needed to be resealed. Well, almost two years later (oops) I finally scheduled a time to get the work done. I dropped off my car pretty early in the morning, and Alec was my Service Advisor. I was given a loaner vehicle, and later in the day Alec called to confirm the diagnosis of my car. He also told me a few other issues that he noticed, but gave me his personal recommendation on what he would do if it was his car. From the beginning Alec was friendly, customer service oriented, and overall made my experience with Courtesy Acura great. Should I need any other work done on my vehicle in the future, I know I can count on Alec to help me out. More

Regular oil change and maintenance Everything was great! Only small issue was it took an hour and 45 minutes. Kayla was great. She took care of me and kept me updated while I waited. Everything was great! Only small issue was it took an hour and 45 minutes. Kayla was great. She took care of me and kept me updated while I waited. More

Vanessa doesn't return voicemail messages or emails Had my car in for service in December which included loading the new Navigation disc. I was told the data was bad on one disc and they called and orde Had my car in for service in December which included loading the new Navigation disc. I was told the data was bad on one disc and they called and ordered a new disc to be sent to me. When the new disc never arrived, I called and left VMs and sent emails to Vanessa asking her about the disc. My VMs and emails were never returned. I ended up calling the Acura Navigation Center myself and after two phone calls and a couple of hours on the phone I got a supervisor today who is finally indicating they will Fed Ex the new disc. Fingers crossed that this happens. Vanessa at Courtesy Acura Littleton was not helpful at all with this issue. More

Everything was wonderful. Connor is the best Great service by Connor and his team! You feel like you’re their only customer! My car was ready on time all washed and looking good. I always feel s Great service by Connor and his team! You feel like you’re their only customer! My car was ready on time all washed and looking good. I always feel satisfied with Courtesy Acura! More

Great experience for MDX service Competitive pricing, did not try to up sell services. Honored coupon to help reduce final cost. Completed earlier than promised. Friendly atmosphere a Competitive pricing, did not try to up sell services. Honored coupon to help reduce final cost. Completed earlier than promised. Friendly atmosphere and quality work. Loaner vehicle was as requested and was a pleasure to drive. More

excelent service Kayla...was great to work with. Prompt and courteous. The team at Courtesy always goes above and beyond to help out. I would highly recommend this Kayla...was great to work with. Prompt and courteous. The team at Courtesy always goes above and beyond to help out. I would highly recommend this dealership. More

Kayla's Great Service Kayla was very efficient and effective in servicing my needs. In addition, she was very responsive when I contacted her with additional questions. We Kayla was very efficient and effective in servicing my needs. In addition, she was very responsive when I contacted her with additional questions. Well done! More

Oil change Kayla was great kept me up to day throughout the day. I appreciated the updates. My experience was fast I was in and out quick. Kayla was great kept me up to day throughout the day. I appreciated the updates. My experience was fast I was in and out quick. More

Great Experience! Vanessa was super friendly and helpful. I was in and out with a loaner vehicle in under five minutes. Great customer service. Thank you so much. Vanessa was super friendly and helpful. I was in and out with a loaner vehicle in under five minutes. Great customer service. Thank you so much. More