Courtesy Acura - Service Center

Need Better Communication While I'm pleased with the overall service we received from Courtesy, I would like to have better communication from Courtesy in terms of updates to t While I'm pleased with the overall service we received from Courtesy, I would like to have better communication from Courtesy in terms of updates to the status of my vehicle and/or request for service. I had to imitate communication during every step of the process. one period was over 30 days between my initial contact and response from the service team. And the only reason I received the response was because I initiated the call. More

75K RDX The vehicle continues to run great and dependable. Wanted to continue to follow recommendations for maintenance. When I picked up the SUV it had been The vehicle continues to run great and dependable. Wanted to continue to follow recommendations for maintenance. When I picked up the SUV it had been detailed looking like it was ready for the show room! More

Great Service and Personal Attention I gave a 5-star review because Vanessa offered the recommended repair, tried to find the best solution, and was understanding about our particular sit I gave a 5-star review because Vanessa offered the recommended repair, tried to find the best solution, and was understanding about our particular situation. The service center also has a comfortable customer waiting area. More

Thank you Alec took care of me from start to finish. I appreciate that. What I like is to get checked in quick. Done. Quiet place to sit and take care of my bus Alec took care of me from start to finish. I appreciate that. What I like is to get checked in quick. Done. Quiet place to sit and take care of my business while I wait. Done. Honest estimate on estimated time. Done. Thank you More

First experience with Service Dept rates A plus Michelle Marquis was exceptionally helpful in all facets dealing with a recall on my MDX. From straightening out my email address which the dealershi Michelle Marquis was exceptionally helpful in all facets dealing with a recall on my MDX. From straightening out my email address which the dealership had mistakenly placed into their system to coordinating with the Valet Service which proved to be an excellent customer benefit to keeping me informed as to the status of the repairs and ultimately to insuring that my car would be returned to me on time. Kudos to Michelle. More

Routine Maintenance Convenient and on-time. Lyft ride home appreciated. Service personnel very courteous. Work completed when estimated. Not pushy to do any extra work. R Convenient and on-time. Lyft ride home appreciated. Service personnel very courteous. Work completed when estimated. Not pushy to do any extra work. Recommend Courtesy More

Great people, great service Everything I could want in a service experience (except maybe no charge :-))...great facility, the Lyft Service is super convenient, excellent communi Everything I could want in a service experience (except maybe no charge :-))...great facility, the Lyft Service is super convenient, excellent communication on service needed-highly recommend! More

Royal treatment Loaner delivered, our car fixed and washed, excellent communication. Michelle and Conner went out of there way to make it convenient for us. Thank you Loaner delivered, our car fixed and washed, excellent communication. Michelle and Conner went out of there way to make it convenient for us. Thank you! More

routine maintenance service Matt was friendly. They took my car in at time scheduled and work was completed as estimated. Also, explained what was detected and may need in futu Matt was friendly. They took my car in at time scheduled and work was completed as estimated. Also, explained what was detected and may need in future. More