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Courtesy Acura - Service Center

Littleton, CO

4.9
4,876 Reviews

4,876 Reviews of Courtesy Acura - Service Center

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September 17, 2018

Great service for the 25 years I have been a customer. The service was done in an efficient manner and the personal care by Alec was outstanding. The process was a very good one. Thank you for your hard wo More

by BILLWALSH2959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Ernce, Alec Ernce
Sep 25, 2018 -

Courtesy Acura responded

Thank you for your continued loyalty over the past 25 years! We appreciate you using our service department and I am glad to hear Alec provided you with great service. See you next time! With Courtesy, John Mark Osborne General Manager Courtesy Acura

September 17, 2018

Oil change and tire patch As always, our service was outstanding! Alec was was super helpful, and made the experience stress-free. He didn't push anything on us, and was very i More

by simmerj2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Ernce
Sep 25, 2018 -

Courtesy Acura responded

We appreciate you coming in to the service department and for writing Alec a great review! I will pass on your compliments. See you around! With Courtesy, John Mark Osborne General Manager Courtesy Acura

September 17, 2018

Always Helpful The service staff is always friendly and helpful. They always take ownership of my service needs from the moment I drive in to when I drive out. More

by jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Thomas, Alec Ernce
Sep 25, 2018 -

Courtesy Acura responded

Hi, thanks for the review. We are glad to have the opportunity to serve you. See you soon! John Mark Osborne General Manager Courtesy Acura

September 17, 2018

Fabulous service experience! This was my first visit to Courtesy Acura and will be my first of many! They had a loaner waiting for me so dropping off my car took only about 15 min More

by DENVERCARGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Ernce
Sep 25, 2018 -

Courtesy Acura responded

Hey, thanks for coming in to our service department! We are glad to be your new "go-to" dealer. We appreciate your business and will see you around. With Courtesy, John Mark Osborne General Manager Courtesy Acura

September 17, 2018

Great Service The Courtesy Staff were 110% friendly even when I didn't buy my car from them. They have a great lounge so I was able to get work done while waiting. More

by matthew.w.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Marquis
Sep 25, 2018 -

Courtesy Acura responded

Hi, thanks for writing our service department a review! We are glad to have exceeded your expectations and look forward to another opportunity to serve you. With Courtesy, John Mark Osborne General Manager Courtesy Acura

September 17, 2018

Great service! Arrived and departed on time, what was needed was explained well, - great service, clean car and courteous, professional staff! Love the pick-up servi More

by NANCY23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
car driver - don't remember her naem, Connor Thomas
Sep 25, 2018 -

Courtesy Acura responded

Hey Nancy, thanks for giving our service department a great review. We are glad to have made your experience easy. Look forward to another opportunity to serve you. With Courtesy, John Mark Osborne General Manager Courtesy Acura

September 17, 2018

Great Experience! Alec does a great job! He is professional and makes sure all of your needs are taken care of. He always goes above and beyond to make sure we are sa More

by larsoncrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Ernce
Sep 25, 2018 -

Courtesy Acura responded

Thanks for writing Alec this review! We are always glad to hear when our clients have received 5-star service. See you around! John Mark Osborne General Manager Courtesy Acura

September 17, 2018

Repair Service Service advisor was very efficient and friendly. Required work was completed on time and to my satisfaction. I did not have an appointment but I wa More

by ALANBMOULD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wunderlich
Sep 25, 2018 -

Courtesy Acura responded

Hi Alan, we are glad to have provided you with service worthy of all 5-stars. We appreciate you and thank you for the review. Stop by anytime! John Mark Osborne General Manager Courtesy Acura

September 17, 2018

Inordinately kind, thorough, timely Alec help me mount my front license plate holder when I moved here in May. This was my second interaction when Alec and Courtesy. I was concerned abou More

by MASTEN18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Ernce
Sep 22, 2018 -

Courtesy Acura responded

Hi, thanks for the great review and for sharing your experience with Alec. We always strive to provide a 5-star experience for our clients and I am glad to see we achieved that with you. Welcome to Denver! Happy driving, John Mark Osborne General Manager Courtesy Acura

September 16, 2018

Billed for unnecessary service I brought my 2017 RDX with only 14,000 miles on it to Courtesy for a prepaid oil change and fluid check, as the last one was performed in March. I wa More

by sko314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vanessa Harris
3.0
This rating includes all reviews, with more weight given to recent reviews.
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