Courtesy Acura - Service Center

Sync cell phone After many frustrating attempts on my part to sync cell phone. I took a chance that the excellent Courtesy Acura Service Department would help. Lou Ta After many frustrating attempts on my part to sync cell phone. I took a chance that the excellent Courtesy Acura Service Department would help. Lou Taylor was gracious and quick to help. My phone was connected in a flash. As always the Service Department lives up to it’s name and does provide excellent service. Such a pleasure to do business with Courtesy Acura as courtesy really is your in the name. Mary Pierce More

Keep on Trucking! After going to local automotive shops for years I finally took my 2007 MDX to a certified dealership, I was apprehensive and a little nervous because After going to local automotive shops for years I finally took my 2007 MDX to a certified dealership, I was apprehensive and a little nervous because of the stories about getting ripped off at a flashy dealership. I was pleasantly surprised that was not the case. I was treated fairly and not pushed to purchase anything more than what was required for a car that needed work to keep it safe. Up/front and knowledgeable service agents (Chris Smith) made the experience seamless! More

Attention to detail Had a panel replaced under warranty, the replacement panel had a defect, prior to returning the vehicle to me, the panel was reordered and replaced. Had a panel replaced under warranty, the replacement panel had a defect, prior to returning the vehicle to me, the panel was reordered and replaced. More

Routine Service appt- exceptional customer service Chris Smith was great. He was thorough but also very efficient. I was in and out quickly and had my car back in less than 2 hours. Very professi Chris Smith was great. He was thorough but also very efficient. I was in and out quickly and had my car back in less than 2 hours. Very professional More

Excellent I always receive personable, excellent service at Courtesy Acura. They communicate well and have a very nice waiting area. They deliver your car tim I always receive personable, excellent service at Courtesy Acura. They communicate well and have a very nice waiting area. They deliver your car timely and washed. More

Warranty replacement My all seasons mats were purchased with the vehicle when new, the driver side mat had a crack. The service department worked with me to get the mats My all seasons mats were purchased with the vehicle when new, the driver side mat had a crack. The service department worked with me to get the mats replaced under warranty. More

Professional as always We have been using this dealership for many years and have no reason to go elsewhere. They are professional and quick to correct any issues. We have been using this dealership for many years and have no reason to go elsewhere. They are professional and quick to correct any issues. More

Good service . Waited entirely too long for it to be done though. Would have appreciated an update when my car ran over estimated time it was going to take. . Waited entirely too long for it to be done though. Would have appreciated an update when my car ran over estimated time it was going to take. More

Excellent Service Chris Smith was extremely courteous, enthusiastic, and professional. He was able to fit me into the service center to take care of a warning light tha Chris Smith was extremely courteous, enthusiastic, and professional. He was able to fit me into the service center to take care of a warning light that came on even though I did not have an appointment. I was relieved to have the situation resolved so I could feel confident in making a 300 mile trip the next day. I have used your service department since we bought our MDX at your dealership 4 years ago. I have been pleased with your service and will continue to have our car serviced at your service center More