Courtesy Acura - Service Center

Class Act Crew - Thank you Connor The crew at Courtesy has always been great to work with, from the sales guys to the service department employees, not to mention the technicians that The crew at Courtesy has always been great to work with, from the sales guys to the service department employees, not to mention the technicians that do the dirty work. Thank you for being you Courtesy Crew! Ben Bollig More

Service with a smile From the time I brought my car in for service (2 days earlier than scheduled) - through the processes of getting a diagnosis plus getting the extended From the time I brought my car in for service (2 days earlier than scheduled) - through the processes of getting a diagnosis plus getting the extended warranty company to agree to cover the problem plus arranging for a loaner vehicle because of the delay in coverage agreement - to picking up my car, Paige went out of her way to keep me informed and to follow up with the warranty folks. I am very grateful that she was there for me and that she is so pleasant to work with even when there are frustrating obstacles beyond her control! Thanks, Paige! More

Amazingly kind and efficient I've had my car at Courtesy on a couple of occasions for minor issues. I cant say enough about the service that I've experienced. Everything from sche I've had my car at Courtesy on a couple of occasions for minor issues. I cant say enough about the service that I've experienced. Everything from scheduling to intake and follow up is top notch. The staff is amazingly professional and truly respectful of the customers time, money, and any other extenuating circumstances. If that's not enough, they've left chocolates in the car and today gave my little ones teddy bears! Truly above and beyond. I whole heartedly recommend Courtesy to anyone looking to service their Acura. More

Always a great experince I have been with Courtesy Acura for about 5 years and have always had a wonderful experience. The entire staff goes out of their way to help out. Th I have been with Courtesy Acura for about 5 years and have always had a wonderful experience. The entire staff goes out of their way to help out. They are friendly, efficient, and informative about my vehicle. I love that I can not disrupt my day by having a vehicle wile mine is with them, super helpful!!! I work with Shon G, in service, and he is conscientious about my time, questions and concerns. Thanks for having your customer's interests at the forefront of your company. More

HollI Walters always the most helpful Just wanted to thank you for all your time and energy with my service calls and appointments. Very inormative and concise about what needs to be done Just wanted to thank you for all your time and energy with my service calls and appointments. Very inormative and concise about what needs to be done. I hope that everyone in other service departments would be as kind and helpful. Thanks Hollie! More

Great Experience The service person Shon was courteous, knowledgeable and a straight-shooter; by far the easiest car service experience I've had in a long time. Thanks The service person Shon was courteous, knowledgeable and a straight-shooter; by far the easiest car service experience I've had in a long time. Thanks Shon and thanks Courtesy Acura! More

Professionally spoiled Matt, one of the service advisors, first took care of me with the airbag recall on my 2005 RL. Because I own a 10+ year old car, I didn't exactly expe Matt, one of the service advisors, first took care of me with the airbag recall on my 2005 RL. Because I own a 10+ year old car, I didn't exactly expect red carpet service. What I got blew my expectations away! I felt treated no differently than had I brought in a brand. new $60k car. Matt's professsionalism and friendly nature was top notch and the services he's done for my car have truly been done in a red carpet fashion. When I'm ready for a new Acura, I'll be talking first with Matt! 72001 More

awesome took car in for routine service. Shon Gallegos was my contact at Courtesy Acura, littleton Co: awesome! highly recommend. friendly service, knowled took car in for routine service. Shon Gallegos was my contact at Courtesy Acura, littleton Co: awesome! highly recommend. friendly service, knowledgable and most importantly honest. will continue to use them for my car needs! More

Integrity. Even when it hurts I first came to Courtesy Acura to check out a used 2006 Honda Pilot. The vehicle looked good, and the price was great so I purchased it, contingent u I first came to Courtesy Acura to check out a used 2006 Honda Pilot. The vehicle looked good, and the price was great so I purchased it, contingent upon my mechanic taking a look to see if everything under the hood was solid. Once I took it to my mechanic, I was told that there was a problem with the steering rack and pinion leaking (over a $1000 job). Frustrated I took the car back to Courtesy Acura. I dealt with Matt who was an absolute professional. Not only did he replace the steering rack and pinion free of charge, He also put me up in a new acura for a week while they worked on it! About a month later I was having problems turning my steering wheel. I suspected it was the newly installed steering rack and pinion, so once again I took it back to Courtesy Acura frustrated. Again I dealt with Matt, and again I was treated fairly. They replaced the whole rack and pinion again free of charge! About a week after dropping my car off with them I got a call from Matt and he told me that they were not satisfied with the 2nd install, and so they replaced the rack and pinion a third time. Courtesy Acura is the complete opposite of what I expected from a car dealership. They stand behind their work, and their promises no matter what. They have absolute class and will always treat you with respect. They hold themselves to a high standard in everything they do, even when it hurts. They did thousands of dollars of work on my car, and because the problem was original to the car, I didn't pay a penny. My vehicle is working great and I am so grateful to Matt and the rest of Courtesy Acura for their integrity. If you want a car dealership that stands behind their product, and puts the customer first, there is none better. Courtesy Acura has by business for life. More

Great Service with Excellent Customer Service! Matt is the only service writer I have trusted out of the gate. He provides excellent communication and takes the time to learn the knowledge level o Matt is the only service writer I have trusted out of the gate. He provides excellent communication and takes the time to learn the knowledge level of his customers. He never speakers down upon them and is more than happy to explain anything they don't understand. He also takes the time to learn what each customer is expecting from him and his service team. I have and will continue to refer customer to Matt. More