Courtesy Acura - Service Center

Customer service exceeds already high expectations Connor was helpful, courteous and flexible when accommodating my schedule. Great experience that definitely makes me plan to be back. I also appreciat Connor was helpful, courteous and flexible when accommodating my schedule. Great experience that definitely makes me plan to be back. I also appreciate the multiple communication channels Connor offered, and it was very easy to touch base via text. Christina has also been great to work with, and I appreciate that she "knows who I am" and has such a great attitude. I look forward to being back with the Courtesy service team, they're great to work with. P.S. The coffee machine is awesome. More

Great service I just had the A-1 service and they washed/vacuumed my RDX. They also left a water bottle and chocolate, nice touch for the ride home. I just had the A-1 service and they washed/vacuumed my RDX. They also left a water bottle and chocolate, nice touch for the ride home. More

Great Service The service department was great from the time I drove my car into the bay, everyone was very friendly and helpful. I worked with Matt who was great. The service department was great from the time I drove my car into the bay, everyone was very friendly and helpful. I worked with Matt who was great. 206253. More

Name says it all! My service advisor, Stuart Hall, shows why courtesy Acura has its name. He was extremely professional and courteous, and provided me with great servic My service advisor, Stuart Hall, shows why courtesy Acura has its name. He was extremely professional and courteous, and provided me with great service. I was able to use a newer model MDX as my loaner, and they did a great job washing my MDX when I picked it up on time. Sandy was great as well! More

Love my RDX I have had my rdx for a couple years now and been coming to see Matt for service. Love my car and the service I receive from this great facility! High I have had my rdx for a couple years now and been coming to see Matt for service. Love my car and the service I receive from this great facility! Highly recommended! More

Constant Source of Great Customer Service Courtesy Acura has always had amazing customer service. I've always held that everyone makes mistakes; it's how the situation is handled when they hap Courtesy Acura has always had amazing customer service. I've always held that everyone makes mistakes; it's how the situation is handled when they happen that that differentiates the good from the bad. Courtesy Acura is no exception - they have definitely made some mistakes during the 6+ years I've serviced with them. But each and every time they work diligently to rectify the situation as best possible, and have never even attempted to charge additional. Hollie is one of the main reasons I keep coming to Courtesy. She knows I like to get very technical on the issues and repairs, and never fails to deliver without me even needing to ask. She will direct work to the best technician for specific jobs knowing how particular I am. She constantly acts as an excellent bridge between me and the service I need. More

Great Service Department! Courtesy Acura has been my dealer of choice for all of my service needs. Beginning with the appointment process and ending with a freshly washed car, Courtesy Acura has been my dealer of choice for all of my service needs. Beginning with the appointment process and ending with a freshly washed car, including a cold bottle of water, I am treated as though I am their best customer. My recent experience with Connor Thomas was top notch! Connor kept me informed of the status of repairs and thoroughly explained what repairs were completed. I'll definitely buy another Acura to continue with this excellent service department! More

Awesome Service Experience! I had my car serviced on 9/15/16 at Courtesy. What a great experience! I worked with Paige-she totally rocked it! She was knowledgeable, professional I had my car serviced on 9/15/16 at Courtesy. What a great experience! I worked with Paige-she totally rocked it! She was knowledgeable, professional and most of all friendly. Paige answered all of my questions and mapped out a service plan for me to "keep it simple". She also asked me to call her directly with any questions I have. Stuart sits next to Paige and he was great too! They serviced my car on time and gave it a nice wash. Leo, whom I call the technology guru, showed me how to map my cell phone to my car. As always, he was professional, friendly and fun to work with-Thanks again Leo! While I was there Dennis Craig whom we have worked with since 2000, stopped by to catch up. We love working with Dennis and he can't retire until we buy our next Acura! Thank you again Paige, Stuart, Leo and Dennis for everything! You are the reasons we keep coming back to Courtesy-Keep up the awesome job! Jenn B More

In n Out As Promised Brought my RDX in for an oil change, tire rotation, fluids check and was told by the #CourtesyAcura service associate it would take approx. 1:15 min. Brought my RDX in for an oil change, tire rotation, fluids check and was told by the #CourtesyAcura service associate it would take approx. 1:15 min. As pointed out on the dealer's web site my service didn't require an appointment. As promised my RDX was finished, washed and vacuumed in just over an hour. Sandy walked me through the paperwork explaining what was done and I was on my way. If I had to ding CA on this visit the ArmorAll wasn't applied on the entire surface of the tires, but no biggie. All service businesses should be so good. More

2005 RL owner Customer Service is always exceptional. Paige was excellent and informative. Kept me informed as parts needed to be ordered before repair. Use of l Customer Service is always exceptional. Paige was excellent and informative. Kept me informed as parts needed to be ordered before repair. Use of loaner car while my vehicle was being repaired was a plus. More