Courtesy Chevrolet of San Diego - Service Center

Rafael is great and has helped me with all my needs even when i was just paranoid about a shake in the car know one else can feel but me. He didnt look at me like i was stupid. He has excellent customer s when i was just paranoid about a shake in the car know one else can feel but me. He didnt look at me like i was stupid. He has excellent customer service:-) More

I was hesitant to take my truck to a dealership for service but after working with Larry, I will be back. He was very informative and made sure I understood exactly what was being done to my vehicle. service but after working with Larry, I will be back. He was very informative and made sure I understood exactly what was being done to my vehicle. Excellent customer service! More

Andy was very nice, understanding and a very nice man, I just got out of work, and to run into someone like that is great, thank you very much. just got out of work, and to run into someone like that is great, thank you very much. More

I went to Courtesy Chevy for a problem with my 2004 Avalanche's steering system. I walked in and described the noise my truck was making to Andy and immediately had an idea of the problem. He pulled Avalanche's steering system. I walked in and described the noise my truck was making to Andy and immediately had an idea of the problem. He pulled my truck under the awning by the service office and said he would have someone on it shortly. Within 1 1/2 hours my truck was fixed and ready for me. I walked in without and appointment and completely expected to wait several hours. Andy was very helpful and pleasant to work with. I would definitely recommend this service/dealership to anyone. I will be going back for all my Chevy truck issues. More

I have used this dealership several times. The wait is usually long and they never have enough service staff on hand. However, when you get to talk to one they are great, very helpful, and communicate we usually long and they never have enough service staff on hand. However, when you get to talk to one they are great, very helpful, and communicate well. This time however, they finished the oil change and washed my vehicle in under an hour. The cashier has been there forever and does her job in an expident cheerful manner. It is nice to see consistent people when I go somewhere. More

My whole family brings their Chevys here! We cannot be happier with the consistently great customer service and fair prices. I always call Andy directly and he's always more than helpful with scheduling a happier with the consistently great customer service and fair prices. I always call Andy directly and he's always more than helpful with scheduling appointments and is very polite. I would also highly recommend Dan Dion, he is a very through mechanic and does a quality job every time we bring our cars in. More

I have had nothing, but great service from Courtesy Chevrolet. I will continue to recommend them to all my friends. Rafael is an excellent service advisor. He is always friendly and knowledgable. Chevrolet. I will continue to recommend them to all my friends. Rafael is an excellent service advisor. He is always friendly and knowledgable. More

Andy was awesome. I had a light burned out on my 2006 Pontiac Solstice and he took care of me and the light was not in stock and I had to come back the next day and he took care of me and was friendly, h Pontiac Solstice and he took care of me and the light was not in stock and I had to come back the next day and he took care of me and was friendly, honest, and I will look forward to going back in the future. I am a teacher and I give him an A+. Keep up the great work! More

Customer service as always first class, the quality of work I have always been satisfied, friendliness is good and caring, my overall experience I have no complaints thats why I keep coming back work I have always been satisfied, friendliness is good and caring, my overall experience I have no complaints thats why I keep coming back More

I was in town on business and drove my Chevy Tahoe from Phoenix, AZ. It was raining in San Diego and I was adjusting my driver seat when it would not allow me to move it forward to its original position. I Phoenix, AZ. It was raining in San Diego and I was adjusting my driver seat when it would not allow me to move it forward to its original position. I was unable to reach the pedal or brake and was in a panic since this happened at 4:30 on a Friday. I called the closest dealership which was Courtesy Chevrolet. Rafael answered the phone and I explained my situation. He told me to get to the dealership and he would have a look at it. I had to drive sitting as close as possible to the steering wheel and encountered massive traffic on the freeway since it was raining. I was panicking that I would not make the dealership in time, so I called back Rafael and he told me not to worry that he would ask the service department stay until I arrived there. I made it there with minutes to spare and Rafael greeted me as I pulled up. It didn't take more than 20 minutes and he came and told me it was fixed. They had to reset the motor and to my surprise he didn't charge me either! WOW! Now that's service! He told me to get home safe! I have my own business and I would hire Rafael in a second! He was professional, courteous, helpful and pleasant!!! I even hugged him when I left, he made me so happy! I believe companies have forgotten what drives their business and its friendly service. Its what makes us want to come back. Well Rafael did just that! I will have to return to San Diego for business and I will be driving again. But I now know that if I need someone to look at my truck while away from home, I know I will definitely be in good hands Courtesy Chevrolet and Rafael. More