Courtesy Chevrolet

They know their stuff Got a call Sturday morning from Ryan offering to upgrade my 2015 spark. Best deal I ever made. Ryan was super knowledgeable and realy "hustled", despi Got a call Sturday morning from Ryan offering to upgrade my 2015 spark. Best deal I ever made. Ryan was super knowledgeable and realy "hustled", despite me playing hard to get (got to love the game) lovin my 2016 Malibu. More

Great first time experience This was my first time buying a car and it was Amazing! The process was fast simple mad not at all complicated. Explained everything thoroughly and ga This was my first time buying a car and it was Amazing! The process was fast simple mad not at all complicated. Explained everything thoroughly and gave me peace in mind when choosing this company More

Buyers of used vehicles from Courtesy Beware! My wife and I purchased a 2014 Ford Escape from Courtesy about a month ago. They had a great price listed for it so we went to check it out. Our sal My wife and I purchased a 2014 Ford Escape from Courtesy about a month ago. They had a great price listed for it so we went to check it out. Our sales person was polite and helpful. The Escape has some minor cosmetic issues and a slight smell (previous owner must have had a dog) in the interior, but for the price we were able to look past it at the time. I barely noticed the smell to be honest, but we did have the windows open. We came to an agreement on price and they did a good basic cleaning of the interior for us before we took it home. After having it in the garage for 1 night with the windows closed I noticed that the "pet" smell was really bad. It is a urine and dander odor, which drive my allergies nuts. I took it to my local car detailer and had them shampoo the carpets and upholstery. It got better but the vents still needed cleaning. I checked the cabin air filter and it looked new. So I got some Ozone spray and used that to try to clean out the vents. Still unable to drive with the windows up after all of this. So I have had the car for a week at this point and had spent $150 on cleaning. I contacted Courtesy and advised them of the smell problem, as well as the USB ports in the center console were not working. The CSI Manager Debbie contacted me promptly and scheduled a loaner car so I could get to work and said they would fog the interior and look into the usb ports. When I went to pick up my Escape the next day at 7am they could not find my vehicle or the paperwork for it. They had to contact Debbie and she had my keys in her desk. Nobody there was able to tell me what was done, if anything. Before leaving I tested the USB ports, which were still not working. I asked the nice lady that was assisting me to tell Debbie to call me when she got in that morning. I never received a call. And the smell was again better but after using the heater for a few minutes it still smelled. Needless to say I was not happy. This was the Tuesday before Christmas so I didn't have the time to get it back to them that week. Usually getting a new vehicle is something to be proud of, to show off to friends and family. But the smell made me reluctant to do so. After Christmas and New Years I contacted Debbie again via email explaining that there was still a bad odor and the usb ports still were not working. I asked her what was done during the day I left my Escape with them. She replied saying they did a "bio-sweep" for 8hrs.... she said nothing about them looking into the USB ports. She said "As far as the USB ports he will be glad to take a look at those if you want to bring it in Monday – Thursday" Which led me to believe that they didn't even look into the USB before. I again emailed her back explaining that the "bio-sweep" didn't do anything from what I could tell and asked why the USB ports were not looked into the last time. I never received a call or email back from her..... that was a week ago! I like the vehicle and I will have to get a detailer to try to get rid of the pet odor on my own. That being said the customer service at Courtesy Chevrolet is sub-par and if they are going to sell used vehicles they should make sure that they meet some basic standards that any self respecting individual would ask for in a vehicle before selling it. Nobody should have to go through this much hassle, especially during the holidays. Buyers beware when purchasing a used vehicle from Courtesy. Get out your proverbial fine tooth combs! More

Used Car Buying Joe Vassias at Courtesy went above and beyond to help get the used car I was looking for. He also followed up to send me the owners manual that was f Joe Vassias at Courtesy went above and beyond to help get the used car I was looking for. He also followed up to send me the owners manual that was forgotten in a timely fashion. More

Certified Pre-Owned Vehicle Purchase "John Dahle was very good to us. John was not pushy nor did he try and push us to make a purchase. I would and will definitely refer anyone I know tha "John Dahle was very good to us. John was not pushy nor did he try and push us to make a purchase. I would and will definitely refer anyone I know that is looking to make a vehicle purchase, to John Dahle at Courtesy Chevrolet. I grew up seeing my parents make all our vehicle purchases at Courtesy Chevrolet, and through all these years they still provide the highest level of Excellence & Customer service" More

Got the car of my dreams! I recently purchased a 2011 Chevrolet Corvette with the assistance of John Dahle. He was professional and patient as we negotiated a fair deal. Foll I recently purchased a 2011 Chevrolet Corvette with the assistance of John Dahle. He was professional and patient as we negotiated a fair deal. Follow up customer service has been outstanding! Additional shout out goes to Tim Jackson and Debbie Drager! More

Great Staff I have had 2 amazing individuals that have been very helpfully with the issues that I have come across with my vehicle. Thanks to Ben & Brooke for ev I have had 2 amazing individuals that have been very helpfully with the issues that I have come across with my vehicle. Thanks to Ben & Brooke for everything that you have done and for your continuous support. More

Purchase of new vehicle We came up from Tucson and are not disappointed. The sales team, finance team and vehicle itself are excellent, we would recommend Courtesy to anyone We came up from Tucson and are not disappointed. The sales team, finance team and vehicle itself are excellent, we would recommend Courtesy to anyone. More

Frankie is your guy Frankie is the sales rep to ask for........He's willing to work hard through the whole sale process. I am the customer that wanted to compare cost, re Frankie is the sales rep to ask for........He's willing to work hard through the whole sale process. I am the customer that wanted to compare cost, review CarFax and know key details about each truck then I wanted to test drive each option. Guess what....he made sure it all happened and he was still cool as a cucumber. He was patience and determine to make sure I got truck I wanted. Overall, it was great customer service and I am happy with my purchase. More

No respect I live 98 miles from this dealer ship.I found a Silverado 1500 on the Internet that I was interested in.I Talked to Anthony about the truck and told h I live 98 miles from this dealer ship.I found a Silverado 1500 on the Internet that I was interested in.I Talked to Anthony about the truck and told him this is what I'm looking for and that I would like to take the truck for a test drive. I called him in the morning before I left home and he told me the truck was detailed and ready to be test driven.when I showed up at the dealership the truck was not cleaned and was up on a service rack being worked on .I wasted 5 hours of driving time because of Anthony.The dealership has not done anything to make this rite. Mark Johnson More