Courtesy Chevrolet
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Used car purchase I bought a used Volt. I found the car on Autotrader for good price and they gave me a fair price for my trade in. Very happy with my salesman Daryl C I bought a used Volt. I found the car on Autotrader for good price and they gave me a fair price for my trade in. Very happy with my salesman Daryl Cram he was very helpful with a laid back approach. Highly recommend both. More
M 2nd chance I was REALLY needing a newer car, and my credit was not A 1. I felt I got the run around at other dealerships. I'm a VERY direct person, so give it to I was REALLY needing a newer car, and my credit was not A 1. I felt I got the run around at other dealerships. I'm a VERY direct person, so give it to me straight. NO chaser, ya know. I feel like Ernie went ABOVE and BEYOND, and never sugarcoated anything. I respect and appreciate that. Ernie helped me get the car I WANTED. He didnt just try to put me in anything on the lot!! I will most likely be a LONG time customer. Thank you to Ramon in service too...he prevented me from leaving with a flat tire on my previous vehicle. Sincerely, Erikka C. More
From bad to great in a few minutes I took my Silverado(Sylvia) in for an oil change. I had an appointment with a service consultant to be unnamed, but the consultant did not show for th I took my Silverado(Sylvia) in for an oil change. I had an appointment with a service consultant to be unnamed, but the consultant did not show for the appointment. Tim Jackson stepped in and took great care of my vehicle and me! I have been going to Courtesy for years and have yet to be disappointed.Keep up the great work Tim Jackson and Courtesy Chevrolet! More
Excellent Customer Care with Frankie Blanco I went to this dealership not knowing what to expect. The first person to greet me was Frankie Blanco. He assured me he could take care of all my conc I went to this dealership not knowing what to expect. The first person to greet me was Frankie Blanco. He assured me he could take care of all my concerns and needs and guide me through the process. He was so patient and adamant about helping me find a car that would best suit the needs of my family and I. Finally, after several no's Frankie showed me the 2015.Sonic Lt. Due to my poor credit I thought I had limited options, however;.Frankie showed me that I could still have a decent car no matter what. I highly recommend this dealership but furthermore I recommend Frankie Blanco as the go to man. He is patient,detailed and very much caters to the needs of the individual. He didn't come across as salesy at all. Thanks Frankie Blanco! -V More
Unprofesional!!! After I sent my info thru Costco auto buying program, I received a call from Lawraleen Adewunmi to set up an appointment, which we set up for later th After I sent my info thru Costco auto buying program, I received a call from Lawraleen Adewunmi to set up an appointment, which we set up for later that day. I showed up to my appointment only to be told that Lawraleen wasn't available and that they will find someone else too see me, after waiting for 15 minutes we asked if someone was coming and receptionist said she didn't know we were still waiting for someone, we ended up waiting 45 minutes and Ernaan Hernadez came to help us, he was very nice and informative at all times, unfortunately we were unable to reach an agreement on the price and we left. The next day I received a call from Lawraleen asking if I was willing to negotiate on the price of the car, I said yes and she agree to call me back with a better offer, it has been 5 days and she still hasn't call back, I just think the unprofessionalism is unreliable, I guess a client wanting to pay cash for a car that has been seating in the lot for over 80 days is not what they are looking for. lol More
Amazing I really recommend this place here I was helped by a really nice young man Ernaan Hernandez and I would love to say that once we got there he was mo I really recommend this place here I was helped by a really nice young man Ernaan Hernandez and I would love to say that once we got there he was more then happy to Help us find the Right car For me! He made sure I left with a smile wich I still have now I never would have thought I was able to get a New car with A Perfect payment deal... Best place to come !!!! ???? More
Horrible Service! Liars. The buy one, get one for Black Friday seems to be a lie. They tell you that what they have to give for free is just a bunch of junkers that are not wo The buy one, get one for Black Friday seems to be a lie. They tell you that what they have to give for free is just a bunch of junkers that are not worth more than $2000 and try to convince you that you will not get a good deal if you take them. I spent many hours there and didn't see anyone leaving with one of those cars or the gifts they had on the raffle. Besides that the manager was VERY RUDE and treated us like if we were asking him to give us something when we were going to buy. Even told us that their internet prices are not real, they are just to attract people. We had problems with the keys and had to drive back to fix it because they wanted to charge for us to have the original key and remote. We ended up buying and traded in our car and after almost 2 weeks, they haven't paid it to the bank. There are many dealers around it, so don't ever go there. More
Enjoyable experience I had originally taken my car to the dealer that sold me the car and ended up wasting my whole Saturday and I felt invisible my experience with Courte I had originally taken my car to the dealer that sold me the car and ended up wasting my whole Saturday and I felt invisible my experience with Courtesy Chevrolet was much more enjoyable More
Horrible I bought a CERTIFIED 2013 Chevy Silverado with 13000 miles from Courtesy Chevrolet. It had a chirping noise from the engine within 1 week of owning t I bought a CERTIFIED 2013 Chevy Silverado with 13000 miles from Courtesy Chevrolet. It had a chirping noise from the engine within 1 week of owning the car. I brought it to the closest chevy dealership which was Autonation Gilbert Chevrolet. They said it was due to overspray from detail dressing from Courtesy. Courtesy said it was not a warranty item and would not pay for a simple 10 minute belt replacement for $100. I talked to both the "used car manager" and customer service and both said too bad. Customer service is not a part of Courtesy Chevrolet. More
Pleased I received fair and excellent service throughout my visit and purchase. This was the 3rd car I've purchased from Courtesy. I feel at home here, like I received fair and excellent service throughout my visit and purchase. This was the 3rd car I've purchased from Courtesy. I feel at home here, like I've never felt at other dealerships. More